This hotel has so much to offer-- so many nice touches. It is hard to believe, however, that a hotel holding a four-diamond AAA rating has such uncomfortable beds! I really wish I could call our stay at the Omni Berkshire Place perfect. However, spending two nights not sleeping well in a hard and bouncy bed is less than a perfect experience.
I was literally awakened each time my spouse turned over. The bed was the older type with springs that jiggle with one's every move. The mattress had a pillow top placed under the sheets, but that didn't make up for the lack of support. I have stayed in lower end hotels with much better beds.
So, the bed was a major negative, but there were so many positives. First, the rooms are large. We are a couple traveling with a young child and opted for the king bed with a rollaway, for which we paid extra. There was plenty of room for the rollaway, and we never felt crowded. The location is also excellent: It's just a block from 5th Avenue and close to many tourist sights. There's a subway station nearby and lots of inexpensive deli's and cafe's.
We also enjoyed little touches like free apples and free New York Times in the lobby, a welcome note from housekeeping and a welcome "gift" of cookies and chocolates. Our requests for extra pillows and linens were kindly granted. Our room was nice and clean. The service was great and the staff really friendly.
We got a nice rate on Hotwire, so we can't complain. However, Omni Management, I hope you are listening to this: I would not stay there again simply because the bed was so uncomfortable. It's time to "spring" for some new mattresses, if you'll pardon the pun!
- Official Description (provided by the hotel):
- Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more less
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- Also Known As:
- Omni Berkshire Place Hotel New York City
- Omni Hotel Berkshire Place
- Omni New York City
- New York City Omni
- Omni Berkshire New York