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“OMNI BERSHIRE”

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Omni Berkshire Place
Ranked #100 of 467 Hotels in New York City
Certificate of Excellence
Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“OMNI BERSHIRE”
Reviewed February 27, 2013

Great Hotel with a great staff. Everyone made our stay comfortable. I try to stay at Omni hotels when I travel and have never had a bad experience. The staff is young, and eager to help. Evan came to the rescue when I thought that I had lost my camera. He returned my call within minutes.

Room Tip: Up grade to a suite for very little and enjoy the comfort of home.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gkl51560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, March 1, 2013
We appreciate all of your kind words about our associates and we are happy that Evan could assist you with finding your camera. Thank you for choosing Omni Hotels when you travel and we look forward to your next visit!
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3,741 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (472)
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Charlotte, North Carolina
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 27, 2013

My friend and I decided to take a girls trip with our daughters to NYC. We stayed at this property from 2/15 - 2/18. The location is fantastic-walking distance to many places. Great shopping and food within a few blocks. Concierge was extremely helpful and knowledgable, and they even have a teen concierge! The room was small but efficient and very clean. Beds were very comfortable with quality linens. Great place to stay!

Room Tip: The hotel offers a car service to the airport. $45 includes transportation and tip from hotel to La...
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JCMinNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, March 1, 2013
We are glad you enjoyed your girls' trip to the Omni Berkshire Place. Thank you for your kind words about our concierge and our teen concierge. We are glad they were helpful to you! If you return to New York City, we hope you will once again consider us for your accommodations!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macon, Georgia, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 26, 2013

I was making our reservation on-line and decided to call the hotel directly to inquire about the size of the room and applicability for our family. From the moment the phone was answered by Kelly, I knew we were going to enjoy our stay. Kelly connected me to Lorraine, who handled my questions with sound information and great insights. If Lorraine is any example of the customer service we will enjoy when we check in on March 21, I have no doubt ours will be a wonderful stay. As I was thanking her for her professionalism and competence , she replied, "as long as I know I've been able to put a smile on a customer 's face, I know I've done a good job."
I've been happy all afternoon and can't wait to arrive at the hotel. Thank you Omni for hiring people like Lorraine.

Room Tip: Call the hotel, they will advise you well.
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  • Stayed February 2013, traveled with family
    • Service
Helpful?
Thank Ethel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, March 1, 2013
It is such a pleasure for us to read that Lorraine and Kelly were not only helpful but also helped to build excitement for your upcoming trip. We look forward your arrival and if there is anything additional we can do to make your stay an enjoyable one, please let us know!
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New York City, New York
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 26, 2013

Went for a girls weekend with my mom. Luckily, we were able to check in at around 11a on a Saturday. Our double bed room was on the 8th floor. As a member of the loyalty program, it was noted that we wanted to stay away from the elevator and we definitely were. Our view was over looking the back of other buildings so it was pretty quiet. The room had two closets, robes and had two umbrellas (worked out great because it was a pretty miserable day). Another perk of being a member was we received two bottles of water, a coffee/tea/soft drink delivered in the morning, a paper and our request for extra towels were there when we checked in. The bathroom was large and had plenty of shelf space. Beds were very comfy. The room had dimmers on some of the lights which was great in the morning. The hotel is conveniently located near plenty of shopping and eating. Was a great weekend at the Omni.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Off2Vaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, March 1, 2013
Thank you for sharing your recent experience at the Omni Berkshire Place on TripAdvisor. We are glad you and your Mom enjoyed your time with us and we hope you will return soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new jersey
1 review
Reviewed February 26, 2013

Perfectly located in mid-town , was upgraded to the presidential suite which was awesome. My hotel contact Evan is a real credit to this organization , always returned my e-mails within minutes no matter what time of day with the info I needed. During my stay the staff was always professional and most helpful, looking forward to booking there again, no reason to stay anywhere else

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jayb400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, March 1, 2013
We are thrilled that you had such a wonderful stay at the Omni Berkshire Place. Thank you for giving us the opportunity to recognize Evan for a job well done. He is an asset to our hotel. We look forward to welcoming you back the next time your travels bring you back to New York City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
Reviewed February 25, 2013

The rooms are fresh and new...not huge but clean and new, with everything you need. Love the free beverages in the morning when you sign up for their rewards program...which is also free. Great location, 1 block from St. Patrick's yet reasonable prices. Wonderful staff...makes traveling to the city easy.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, February 26, 2013
Thank you for your complimentary review of the Omni Berkshire Place. We are glad you had a great stay and look forward to a future opportunity to serve you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrow - in - Furness
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 25, 2013

Stayed here for five nights late December, including New Years Eve. Have to say we loved everything about this hotel and found it a much better standard than previous accomodation in NY. All staff were extremely friendly, especially the door service and nothing was too much trouble -so can't thank them enough. Found the location ideal, handy for subways, sights etc but just far away to avoid the mayhem of Times Square! Our room was lovely, spotlessly clean and the bed huge and comfortable. We didn't eat here so cannot comment on food. For the time of year we stayed thought the price was very reasonable and will definitely be staying here on our next visit.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sirharry_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Berkshire Place, responded to this review, February 26, 2013
It a pleasure for us to read how much you enjoyed your time at the Omni Berkshire Place. Thank you for choosing to ring in the New Year with us and for sharing your compliments on TripAdvisor. It will be our pleasure to welcome you back the next time your travels bring you to New York!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Berkshire Place

Property: Omni Berkshire Place
Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022-5389
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Family Hotel in New York City
#52 Romantic Hotel in New York City
#67 Business Hotel in New York City
#82 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Omni Berkshire Place 4.5*
Number of rooms: 396
Official Description (provided by the hotel):
Experience enviable luxury at the Omni Berkshire Place located in the heart of Midtown Manhattan. Stay just steps from some of New York City's most notable attractions including Fifth Avenue Shopping, Rockefeller Center, St. Patrick's Cathedral, Central Park, Broadway Theatres, and Times Square. Modern Technology and fresh contemporary decor are brought together for accommodations that embrace the look and feel of an Upper East Side residence. Luxury guestrooms combined with the renowned service and amenities make the Omni Berkshire Place an ideal destination for both business or leisure travelers looking to experience the excitement of Midtown Manhattan. ... more   less 
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Also Known As:
Omni Berkshire Place Hotel New York City
Omni Hotel Berkshire Place
Omni New York City
New York City Omni
Omni Berkshire New York

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