Now, i know that for some reason we are meant to excuse New York for the general state of their hotel accommodation, for some reason all the issues that may come our way are a little bit more tolerable because this is the Big Apple . . . i don't see why.
The three key things:
Location wise it is great (but then again in Manhattan nowhere is going to be that bad!)
Service: no question that is was excellent - the concierge, the cleaning staff, the door man, check-in, all of them were 5 star - for this reason alone i would consider coming back here. They were an absolute credit to themselves and to the hotel.
Room: this is the reason i felt i had to give an average feedback. There are about four or five categories of rooms at the W NYC, i paid extra and upgraded twice to the 'spectacular' room. Let me be honest, there was absolutely nothing 'spectacular' about this room. It was like something i would expect from a Holiday Inn or a Novotel. It was dark, plain (and not plain as in 'minimalist cool', it was just plain) and sadly depressing. I thought perhaps it was just my room but i asked to be moved and the new 'spectacular' room was just as dull.
Sorry for the rant, and i don't normally mind about hotel rooms in NYC, but having paid so much to stay at the W and then having upgraded on top of that i was genuinely disappointed.
My advice is that if you want to stay here, just go for the cheapest room and spend the difference on a great dinner (try The Lion Restaurant on West 9th Street, we loved it).
- Official Description (provided by the hotel):
- W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more less
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- Also Known As:
- w New York Hotel New York City
- w New York City
- w Hotel New York City
- w Hotel Lexington