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“Can't Beat the Location”
Review of Warwick New York

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Warwick New York
Ranked #90 of 468 Hotels in New York City
Certificate of Excellence
Whidbey Island, Washington
Level Contributor
111 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“Can't Beat the Location”
Reviewed December 29, 2012

Fantastic location, walkable to many, many tourist sites & very close to subway stations. The atmosphere is classic New York & the rooms are very elegant & very nice. We had a room with 2 double beds (a bit hard to find in Manhattan), facing 6th Avenue. Beds & linens were comfy, although the pillows were a bit bouncy for my taste. My daughter loved them. I was never bothered by noise. Bathrooms are marble tile & oh-so small. That's the downside to the rooms. Nice tub/shower, but no matter how hard I tried, I couldn't keep the water from running all over the floor. They recently upgraded & really should've put heating in the stone floors -- amazingly cold on the feet.

I've stayed here twice, & I would stay again, but I was rather disappointed with the service this time. They had a card in the room stating, "By placing this card on my pillow I am requesting that my bed linen is NOT changed." I never placed the card near the bed, much less on a pillow, & in 3 nights, my bed linens were not changed. On the 4th night, the top sheep was changed. I wouldn't have minded if they had changed the sheets after 2 or even 3 nights -- ALL the sheets. I shouldn't have to ask -- why do they have cards? It was always a challenge to find the right combination of towels. We had a bath mat on one night -- we used a bath towel for the other 3. The floor was too cold to go without. I had to call for face cloths one night, as they forgot to leave any. Some nights we'd have 4 bath towels, some nights 2.

They have a fridge in the room, but it's the kind that's wired in so you can't move anything without being charged, & you can't use it for personal items. We had small vials of medicine that needed refrigeration, so I called for a fridge to be put in the room. It took 3 calls & finally at 10pm the fridge arrived.

For some reason, the restaurant is no longer open for dinner, just breakfast & lunch. So the bar is jam-packed in the evenings. That was a great early evening spot when I stayed before, but not this trip. We did have a late evening in the bar one night. The service was quite fine & I really didn't mind the Manhattan prices ($13 for a well drink, $19 for a martini), but what I objected to was the quality & quantity of the hors d'oeuvres. The calamari was good, but for $12 it was a small appetizer for 1 person. The flatbread was very mediocre & just ridiculous at $17. The bar bill for 3 well drinks & the 2 appetizers, with taxes, was $74. Plus tip. After that, we chose to eat elsewhere. We looked at the breakfast menu -- $5 for coffee, $21 for pancakes. We ate breakfast across the street at the Astro Cafe & thoroughly enjoyed it. Half the price, but not the elegance of course.

When you play tourist in Manhattan & stay in a "luxury" hotel, you just expect a little touch of elegance & grace in the service. Unfortunately, overall, this was not to be found.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Gold River, California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 28, 2012

Our second visit to the Warwick in three years, the week after Sandy hit no less. In the face of the aftermath you think it would have been a downer, not so. The Warwick staff was friendly and upbeat; with this in mind be sure and say hello to Althea in reservations, Kevin at the concierge desk, Jamal at the reception desk, and Johnnie on the door.

We had a nice corner room that was clean and roomy; the kingsize bed was comfortable, the bedding superb. Something about this quaint hotel takes you back in time, a good feeling.

Additionally, Kevin recommended Bice (short walk on 54th) for a wonderful Italian meal, it was first class service and food without breaking the bank. Ask to be seated at one of Hannibal's table, only adds to the experience. Saw the Rockettes opening day, what a treat. Recommend the backstage tour of Radio City prior to the performance which adds to the experience. A stroll through Central Park is a must.

The Warwick was a great base camp, bravo.... Things are simple there, the way it should be.

Room Tip: Ask for a corner room on 6th Ave facing Radio City.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gullane, United Kingdom
Level Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed December 28, 2012

Stayed for 5 nights over Christmas with family of 5 in two rooms. They had a very good Christmas deal going which is why we chose this hotel.
However the location was also a draw as it is close to almost everything. One block from the shops of 5th Avenue, 3 blocks from Central Park and very close to a subway for anything furhter afield.
The rooms were larger than I expected from staying in other hotels in New York in the past and were clean and comfortable. Bathrooms were well equiped although they have those horrid low level baths which are not really deep anough. Americans seem to like them but most Europeans do not. Our views were no existent, basically a brick wall 10 feet away but maybe they put those on special deals into these rooms, however it would have been nice to have had a better view.
Breakfast was good but not great. I love eggs for breakfast and scrambled was the only option each day and if you arrived late they were rather over done. Also one toaster for the whole room, need at least one more.
The Randolf Bar on the ground floor was very good and a great place to have light meals and drinks. On the ground floor and on the corner you get views at street level and can watch the world go by. Great service.
Reception staff were efficient but not over friendly, a smile goes a long way and costs nothing but there were very few to be seen. Concierge on the other hand was all smiles and very helpful as were all the Bell Staff.
As has been mentioned before there is a problem with the lifts. They work fine but there are only 3 and a hotel of this size needs more. They always seemed to take for ever to come. I have never known a hotel anywhere in the world that has such slow lifts.
However on balance its is a very good hotel and I would come back again. It has more character than alot of the larger and more expensive hotels in NYC. Great location and good rooms.

Room Tip: Ask fior street view rooms for any kind of view. Those at the back have zero view.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeremy21558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed December 28, 2012

The location is unbeatable. But every time I stay here (this is my fifth stay), I am amazed at how outdated the room is for the price. The bathrooms have always been quite nice and modern. Carpets, bedding, furniture usually feel just a little too shabby for what the hotel is purporting to be. I don't mind the "old glamour" styling, but it seems like these rooms are more "old" than "glamour."

Stayed November 2012, traveled on business
Helpful?
2 Thank coupleofjoneses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, Connecticut
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 28, 2012

Warwick is in a fantastic location near restaurants,Central Park,etc.Hotel room was comfortable and very clean.You have no control over the heat.Our room got up to 77 degrees at night.Maintience came up and was able to open the window which at least cooled the room off.
Booked on Hotwire and the room faced the interior of the builidng brick wall.You could not tell if it was 2 in the morning or 2 in the afternoon.Restaurant (Mureals) food was excellent but the service was very poor.Overall the hotel was very good.No view but nice,large room for $145.00 with tax.

Room Tip: Bring a small fan if you can . Try to book hotel direct so you can get a room that faces the street...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Norman G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
1 review
Reviewed December 26, 2012

The hotel is clean and well located, thats the only good thing i can think of about the hotel, the service and the staff attitude is not 4 star at all. I booked through Priceline, got a good deal, but i didnt expect the room I got has no views at all, it was facing a wall, there were literally no light coming in from my window. And there was no fan in the bathroom. But the worst is the service, some of the staff were not very friendly, at the check in, the staff was being very cold and i didnt feel i was welcomed, and it could take an hour for the housing service guy to get a tea kettle to me, and giving me an attitude when I ask for toothbrush and tooth paste. I would not consider stay here again, I think the service is much more important than the price.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chic_ch0c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 25, 2012

Was pleased with the room I got for the price. It was a Priceline Tonight only deal. All the staff at the hotel were helpful and pleasant. The bar was a little pricey as far as their wine goes, but you are paying for the atmosphere and view out the window. I would stay here again.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank drthornton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Warwick New York

Property: Warwick New York
Address: 65 West 54th Street, New York City, NY 10019-5404
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#48 Family Hotel in New York City
#66 Romantic Hotel in New York City
#73 Luxury Hotel in New York City
#93 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Warwick New York 4.5*
Number of rooms: 426
Official Description (provided by the hotel):
The iconic 426 room Warwick New York Hotel is located in the heart of Midtown Manhattan. Only steps away from must see attractions including 5th Avenue shopping, the Museum of Modern Art, Broadway, Central Park, Carnegie Hall and Rockefeller Center. The hotel and its staff provide an oasis of quiet luxury for Business and Leisure travellers alike in the heart of the greatest city in the world. ... more   less 
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Also Known As:
Warwick Hotel New York City
New York City Warwick

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