Fantastic location, walkable to many, many tourist sites & very close to subway stations. The atmosphere is classic New York & the rooms are very elegant & very nice. We had a room with 2 double beds (a bit hard to find in Manhattan), facing 6th Avenue. Beds & linens were comfy, although the pillows were a bit bouncy for my taste. My daughter loved them. I was never bothered by noise. Bathrooms are marble tile & oh-so small. That's the downside to the rooms. Nice tub/shower, but no matter how hard I tried, I couldn't keep the water from running all over the floor. They recently upgraded & really should've put heating in the stone floors -- amazingly cold on the feet.
I've stayed here twice, & I would stay again, but I was rather disappointed with the service this time. They had a card in the room stating, "By placing this card on my pillow I am requesting that my bed linen is NOT changed." I never placed the card near the bed, much less on a pillow, & in 3 nights, my bed linens were not changed. On the 4th night, the top sheep was changed. I wouldn't have minded if they had changed the sheets after 2 or even 3 nights -- ALL the sheets. I shouldn't have to ask -- why do they have cards? It was always a challenge to find the right combination of towels. We had a bath mat on one night -- we used a bath towel for the other 3. The floor was too cold to go without. I had to call for face cloths one night, as they forgot to leave any. Some nights we'd have 4 bath towels, some nights 2.
They have a fridge in the room, but it's the kind that's wired in so you can't move anything without being charged, & you can't use it for personal items. We had small vials of medicine that needed refrigeration, so I called for a fridge to be put in the room. It took 3 calls & finally at 10pm the fridge arrived.
For some reason, the restaurant is no longer open for dinner, just breakfast & lunch. So the bar is jam-packed in the evenings. That was a great early evening spot when I stayed before, but not this trip. We did have a late evening in the bar one night. The service was quite fine & I really didn't mind the Manhattan prices ($13 for a well drink, $19 for a martini), but what I objected to was the quality & quantity of the hors d'oeuvres. The calamari was good, but for $12 it was a small appetizer for 1 person. The flatbread was very mediocre & just ridiculous at $17. The bar bill for 3 well drinks & the 2 appetizers, with taxes, was $74. Plus tip. After that, we chose to eat elsewhere. We looked at the breakfast menu -- $5 for coffee, $21 for pancakes. We ate breakfast across the street at the Astro Cafe & thoroughly enjoyed it. Half the price, but not the elegance of course.
When you play tourist in Manhattan & stay in a "luxury" hotel, you just expect a little touch of elegance & grace in the service. Unfortunately, overall, this was not to be found.
- Official Description (provided by the hotel):
- The iconic 426 room Warwick New York Hotel is located in the heart of Midtown Manhattan. Only steps away from must see attractions including 5th Avenue shopping, the Museum of Modern Art, Broadway, Central Park, Carnegie Hall and Rockefeller Center. The hotel and its staff provide an oasis of quiet luxury for Business and Leisure travellers alike in the heart of the greatest city in the world. ... more less
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- Also Known As:
- Warwick Hotel New York City
- New York City Warwick