I just returned from a 3 night stay over New Years Eve in the Mercer Hotel. Overall I would have to say it is an excellent hotel of high calibre.
All the staff are courteous and polite. From the receptionists to the door man who helped us with our bags, they were very polite and all appreciated tips etc, as opposed to alot of other hotels in NYC where the staff can be rude and practically count the tip in front of you.
Our room was a suite, it was lovely, very comfortable and modern. Room service was excellent. When we had a problem with the heating in our room, a techinician arrived in 10 minutes to fix it. The restaurant is excellent.
The only thing I noted which was not quite up to scratch for this level of hotel was the cleaning of the room was below par. For example not cleaning the table in our room after breakfast, they just seemed to make the bed everyday,
Other than that, it was an extremely pleasant stay, it was very expensive but I would definitely go back.
- Official Description (provided by the hotel):
- Intimate boutique hotel housed in 6-story brick, Romanesque Revival building dating from 1890, originally built for John Astor II. ... more less
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- Also Known As:
- Mercer Hotel New York City
- Mercer New York