This is in my opinion the best hotel of New York. Everything is just perfect. Service, interior, rooms, bar. We loved it all.
The check in was very efficient. We arrived early, however we could not have an early check in. Several apologies from the reception that our room was not ready yet. We checked in and stored our luggage. One hour later the room was ready so we came back to the hotel. We were escorted by a lady called Helen to our room. She explained the remote control that can be used for everything (airco, curtains, light and TV). The mini bar looks fabulous, you even have your own ice in the mini bar.
We had a Madison room. The room overlooked the street and we could not hear any noise. The room is big, the bed is very comfortable and is huge. The bathroom is stunning. A bath and a separate shower. In the mirror is an extra TV so you can watch TV the entire time and everywhere in your room.
The beige carpet is spotless. This is one of the cleanest rooms I ever saw. There are a lot of closets where you can store your luggage.
The turndown service is early. The lady came round 5 PM to our room for turndown service. We asked her to come back at 8PM so she did.
The concierge is very helpful and found a great restaurant for us. She made a reservation and gave very good directions how to get there.
The bar is beautiful. It is packed on a Thursday and Friday night. A lot of locals come here for a drink. Service is excellent.
One thing we did not really appreciate was the fruit plate we ordered at breakfast. It had strawberries on the plate that were brown and rotten. This is not something you serve and to charge US$ 18 for fruit that does not look good is much! We said this to the waiter, he did not apologize, took the plate and brought another plate couple of minutes later without apology. Another waiter came directly to our table and apologized for the inconvenience.
The hotel has free wireless internet that is very fast!
We definitely will come back in this beautiful hotel.
- Official Description (provided by the hotel):
- The Mark is housed, as it has always been, in the beautiful, 1927 landmark building at the corner of 77th Street and Madison Avenue. But, inside, the Mark has been completely reimagined, and given new life and identity for the 21st century. Newly reborn, The Mark combines old-world comfort, avant-garde design, up-to-the-minute technology and an unprecedented level of personal service to create the finest five-star hotel of the 21st century. Drawing on the expertise of an extraordinary group of talent – foremost, among them, the designer Jacques Grange, Chef Jean-Georges Vongerichten, hair stylist Frederic Fekkai and the hotel general manager Olivier Lordonnois – The Mark Hotel is now a beacon of high French style, and modern American technology and comfort. The delights of The Mark are both bold and discreet. The graphic lobby is colorful and convivial, situated with unique objects d’art that surprise and intrigue. Studded in one of New York's most exclusive neighborhoods, The Mark is surrounded by the world's premier museums, shops, restaurants and the splendor of Central Park. The Mark not only surrounds you in luxury and style, it places you at the epicenter of Manhattan’s social and cultural riches. The Mark Restaurant by Jean-Georges, set within The Mark Hotel has received a Wine Spectator Award of Excellence by Wine Spectator in 2012. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Agoda, Hotels.com, Orbitz, Priceline, getaroom.com, TripOnline SA, Travelocity, Cancelon and HotelQuickly so you can book your The Mark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Mark Hotel New York City
- Mark New York City
- Mark Hotel New York City