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“Outstanding hotel” 5 of 5 bubbles
Review of The Mark

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The Mark
Ranked #25 of 467 Hotels in New York City
Certificate of Excellence
New York
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Outstanding hotel”
5 of 5 bubbles Reviewed July 26, 2014

I have stayed in many of the finest hotels around the world and in NYC and The Mark ranks among the very best. Excellent service, very helpful and friendly staff, lovely room-- in short, everything was top-notch. I highly recommend this hotel!

  • Stayed July 2014, traveled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Runningpenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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687 reviews from our community

Traveler rating
    532
    108
    32
    9
    6
See reviews for
131
271
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 26, 2014 via mobile

Will stay again, great location and excellent service, very, very helpful even picked my shopping and orginised new trainers for my son!!! You could walk everywhere or take a taxi. did feel like I was on holiday in a middle of NYC!

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Boo_boo_land
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 17, 2014

I am a bicoastal plastic surgeon who travels between Southern CA to NYC once a month for work and pleasure. I have stayed in most of the nice hotels in NYC. The Mark hotels definitely ranks as one of the best. The staff is attentive and in-tuned to your needs. The rooms are a nice size and well appointed. The proximity to Central Park is wonderful. The hotel is also dog friendly which is incredible. (Since our dog Sammy always travels with us). I have started recommending this hotel to all my friends traveling to NYC.

Room Tip: We had a room that had studio that had a kitchen and it made the hotel room feel even more like home...
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  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tze I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier L, General Manager at The Mark, responded to this review, July 22, 2014
Thank you for the thoughtful review and impressive five star rating! I am so pleased to learn that you highly regard The Mark as one of the greatest hotels that New York City has to offer. It was an absolute pleasure to have you (and Sammy) stay with us, and I am delighted that you enjoyed our pet-friendly atmosphere. I cannot thank you enough for recommending The Mark to your friends and colleagues and I very much look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, Massachusetts
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 13, 2014

When you move out of the upper east side of Manhattan and move across the country you know whenever you return you should stay at The Mark. The location is just perfect. You are near Central Park, just blocks from the Met, and wonderful shopping on Madison. It is quieter than mid-town, the staff could not be more accommodating and Sant Ambroeus is just around the corner.

  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olivier L, General Manager at The Mark, responded to this review, July 21, 2014
Thank you for allowing us to provide you with a home away from home while on your most recent trip to New York. It is always a pleasure to hear such positive feedback from a past resident of our neighborhood. Your compliments regarding our staff’s level of personal service and the location of our hotel won’t soon be forgotten. I greatly appreciate your loyalty and look forward to your next visit to The Mark.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
1 review
5 of 5 bubbles Reviewed July 11, 2014

Everything I could dream for a legendary New York staycation. Elegance, decadence and comfort in the ultimate location. Personal attention of John L made the experience unforgettable. Hotel has a European styling but New York soul. Dining and service are standouts.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank seafairetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san francisco
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed July 6, 2014

I stayed her for two nights on a quick trip to NY and found the service excellent. For example: I checked out at 10am and spent a hot day walking around and came back for a 5pm limo to the airport; the staff offered me a room for 15-30 mins so that I could change clothes before heading out. The concierge was knowledgeable, pleasant and effective. My room, a larger 500sq foot room toward 77th street, was nicely appointed, with high end finishing. Very good room category.
The one small thing that I annoyed me: when I had breakfast with my daughter, they automatically added 20% tip to the check, perhaps believing we were international tourists, which we are not. It's a harassing tipping policy not worthy of such a luxury hotel. As I said, a small issue that I hope the manager will instruct the staff to abolish.

Room Tip: ask for rooms higher up, more quiet.
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  • Stayed July 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MTHSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenwich, Connecticut
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed July 3, 2014

I spent two nights at The Mark and was extremely impressed by the quality of the staff and of the room. The room was not large, but was perfectly laid out. Particularly notable was the bathroom. In a relatively small space, they were able to fit a double vanity, a large bathtub and a separate, large, shower. The hotel was full, but there was no sense that anyone was overworked or stressed. Everyone was polite and helpful. If you want to stay on the Upper East Side, The Mark is a great choice.

Room Tip: My room was on the 2nd floor overlooking 77 St. If you wake easily, you probably want to be on the...
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  • Stayed July 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hilstar211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mark

Property: The Mark
Address: Madison Avenue at 77th Street, 25 East 77th Street, New York City, NY 10078
Phone Number:
Location: United States > New York > New York City > Upper East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in New York City
#22 Luxury Hotel in New York City
#24 Romantic Hotel in New York City
#31 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Mark 5*
Number of rooms: 152
Official Description (provided by the hotel):
The Mark is housed, as it has always been, in the beautiful, 1927 landmark building at the corner of 77th Street and Madison Avenue. But, inside, the Mark has been completely reimagined, and given new life and identity for the 21st century. Newly reborn, The Mark combines old-world comfort, avant-garde design, up-to-the-minute technology and an unprecedented level of personal service to create the finest five-star hotel of the 21st century. Drawing on the expertise of an extraordinary group of talent – foremost, among them, the designer Jacques Grange, Chef Jean-Georges Vongerichten, hair stylist Frederic Fekkai and the hotel general manager Olivier Lordonnois – The Mark Hotel is now a beacon of high French style, and modern American technology and comfort. The delights of The Mark are both bold and discreet. The graphic lobby is colorful and convivial, situated with unique objects d’art that surprise and intrigue. Studded in one of New York's most exclusive neighborhoods, The Mark is surrounded by the world's premier museums, shops, restaurants and the splendor of Central Park. The Mark not only surrounds you in luxury and style, it places you at the epicenter of Manhattan’s social and cultural riches. The Mark Restaurant by Jean-Georges, set within The Mark Hotel has received a Wine Spectator Award of Excellence by Wine Spectator in 2012. ... more   less 
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Also Known As:
The Mark Hotel New York City
Mark New York City
Mark Hotel New York City

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