I had the pleasure to stay at The Mark hotel with my girlfriend. From the moment we stepped into the hotel we felt welcomed and cared for. Our experience started with Lucas and Paulette at reception. They were both ‘bubbly and fun’ yet very professional. We relied heavily on the concierge Jeanie and Isabelle who were nothing short of perfect. They were very knowledgeable, professional, yet again wonderfully pleasant to speak with. Of course we did not fully appreciate the quality of the staff until we travelled to a luxury hotel in Soho to spend two nights there. There was a stark difference between both the hotel and the quality of staff. As for our impression of the Mark over and above the staff, it was also perfect. All small details were thought of; bright and inviting design, rooms were cleaned perfectly; the bathroom’s shower pressure was spa like; the bed was the BEST mattress I have ever slept on (in fact got the name of the manufacturer) and the list goes on.
In short it was a perfect visit to New York and The Mark played a very large part! Of course as a business owner I fully appreciate that such perfection must be well orchestrated, so my compliments go out to Management as well. They have obviously coached staff well and led expectations for attention to detail.
Next time we are in New York we will stay at none other than The Mark!
- Official Description (provided by the hotel):
- The Mark is housed, as it has always been, in the beautiful, 1927 landmark building at the corner of 77th Street and Madison Avenue. But, inside, the Mark has been completely reimagined, and given new life and identity for the 21st century. Newly reborn, The Mark combines old-world comfort, avant-garde design, up-to-the-minute technology and an unprecedented level of personal service to create the finest five-star hotel of the 21st century. Drawing on the expertise of an extraordinary group of talent – foremost, among them, the designer Jacques Grange, Chef Jean-Georges Vongerichten, hair stylist Frederic Fekkai and the hotel general manager Olivier Lordonnois – The Mark Hotel is now a beacon of high French style, and modern American technology and comfort. The delights of The Mark are both bold and discreet. The graphic lobby is colorful and convivial, situated with unique objects d’art that surprise and intrigue. Studded in one of New York's most exclusive neighborhoods, The Mark is surrounded by the world's premier museums, shops, restaurants and the splendor of Central Park. The Mark not only surrounds you in luxury and style, it places you at the epicenter of Manhattan’s social and cultural riches. The Mark Restaurant by Jean-Georges, set within The Mark Hotel has received a Wine Spectator Award of Excellence by Wine Spectator in 2012. ... more less
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- Also Known As:
- The Mark Hotel New York City
- Mark New York City
- Mark Hotel New York City