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“Great value and service”

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Broadway at Times Square Hotel
Ranked #185 of 467 Hotels in New York City
Certificate of Excellence
El Cajon, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great value and service”
Reviewed October 18, 2013

We stayed for four nights, Oct 12-15th 2013.....The staff was very helpful, especially Jovanni
Rooms were clean and bed was very comfortable...the breakfast had good choices and nice eating area. Half a block from times square, close to everything. Would stay again.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,080 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Elyria, Ohio
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 18, 2013

I booked this hotel from Sept 12 to 16th. Our flight was to arrive from Cleveland to LaGuardia on the 12th, however, after waiting at the airport for repeated delays in our flight, it was finally cancelled at 4:30 p.m. and there were no flights on any airlines leaving Cleveland on the 12th due to weather conditions at LaGuardia. I called the hotel to tell them our dilemma and they took my information. My friend who had arrived on the 12th was told by them that our reservation had been cancelled for the 12th, however, when we arrived the next day, we were told we were considered a "no show" and had to pay for 12th. We had no control over the weather or the airlines and I think we should have been given some consideration in this instance but they wouldn't budge. While the rooms are nice and it is in a good location, I would not stay there again because of this.

  • Stayed September 2013, traveled solo
    • Service
Helpful?
2 Thank Marcella R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
applecorehotelsstaff, Marketing & E-Commerce Associate at Broadway at Times Square Hotel, responded to this review, October 24, 2013
Dear Marcella R,
Thank you for your review. We’re sorry your flight was cancelled due to weather conditions. We completely understand that you cannot control the weather or cancelled flights; however, our cancellation policy states that you must cancel your reservation by 3PM EST the day before arrival to ensure that you won’t be charge a no show. Almost all hotels have a similar cancellation policy. We sincerely apologize for any inconvenience. We hope you will stay with us again on your next trip to New York.
Liz from Apple Core Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Coral
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 14, 2013

My fiance and I stayed here this weekend and we were amazed at the staff, room and location of this hotel! About a 1 min. walk to Time Square or a short walk to 5th Ave. We were right in the middle of it all. Surrounded by restaurants, shopping and theaters, we had a wonderful time with so much to do! The hotel was amazing...very modern, and even though the room was small, we stayed in a room with a King size bed and still had room to walk around. The room had a desk w/a chair, another chair to sit in, a dresser with a flat screen TV that could be moved around, a closet, and a full size bathroom. Breakfast was decent, with a selection of yogurt, hard-boiled eggs, several choices of cereals, oatmeal, toast, bagels, danishes, donuts, coffee, orange & apple juice, milk and tea. Staff was wonderful and very helpful. Definitely coming back!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Myriam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
applecorehotelsstaff, Marketing & E-Commerce Associate at Broadway at Times Square Hotel, responded to this review, October 17, 2013
Dear Myriam G,
Thank you for your review. We’re glad you and your fiancée enjoyed your stay. Hotel rooms in Manhattan tend to be a bit smaller than the rest of the country, and ours are mostly average size.
We look forward to welcoming you next time you’re in New York City!
Liz from Apple Core Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 14, 2013 via mobile

Great location so close to Times Square and heaps of restarants. Room was comfortable yet compact. Staff very friendly and helpful while continental breakfast was more than adequate. Would stay there again.

Stayed September 2013, traveled as a couple
Helpful?
1 Thank Macca50Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gibraltar
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 8, 2013

I traveled to NYC for the second time with my partner to celebrate Christmas and New years there. The staff were very friendly and advised us very well. On NYE we wanted to go to Times Square (Literally less that 1 min walk from the hotel) but too many people gathering there since very early. We stayed in the hotel all afternoon and occasionally went down to the road which was cut off. Due to that, we saw PSY (Gangnam Style) and I can say that was the highlight of my NYE.

The location was AMAZING and although the room was small, it was very clean.

I honestly have nothing bad to say about this hotel. Highly recommended to anyone traveling to NYC.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jessica9592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Broadway at Times Square Hotel

Property: Broadway at Times Square Hotel
Address: 129 West 46th Street, New York City, NY 10036-8502 (Formerly Comfort Inn)
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#145 Family Hotel in New York City
#151 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Broadway at Times Square Hotel 3*
Number of rooms: 79
Official Description (provided by the hotel):
The newly renovated Broadway at Times Square Hotel offers clean and elegant accommodations with free wireless Internet access, flat screen TVs, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, TripOnline SA, Cancelon, Hotwire, HotelsforEveryone and getaroom.com so you can book your Broadway at Times Square Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Midtown Comfort Inn
Comfort Inn Times Square
New York City Comfort Inn
Comfort Inn Midtown New York

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