I went there because of a groupon deal(shellac manicure and pedicure). When I arrived there was a women smoking outside. I went in and was greeted, that part was fine. I was told to pick a colour for my shellac manicure. There were only maybe 12 colours to choose from, 20 at most. There were different design combos on display to chose from, but I asked for two of them and they didn't have the colours in stock. I gave up and just chose a colour. When my "specialist" was called I discovered it was the smoker. And she smelled heavily of cigarette smoke. I had to hold my breath through the whole thing. The pedicure was one of the shortest I ever had. For the manicure, it looked like specialists had to share the LED light and we waited a little while until someone else was finished. The application process was fine, though I didn't like having to sit my hand on top of the LED light and constantly switch from one hand to the other ( the place I usually go to has the light built in under the table, ONE FOR EACH HAND). The Polish lasted only about 1 week. They won't be seeing me again.