- Free Wifi
- Fitness center
I recently had to cancel a stay in NY due to an unexpected long term illness. The manager and staff were not only co-operative in dealing with my cancellation, but sent me the kindest well wishes and encouragement to get better. I believe this was above and beyond their duty and whoever I have told my story too of my friends, have all said they will stay there on their next trip to NY and tell them why. I am determined to get better to go there and meet them. Their kindness and good wishes (from total strangers) is very humbling and warmly received
Hotel rates are excellent, and location is adjacent to Chinatown and Little Italy. Rooms are small but modern and clean. Comfortable beds and central air conditioning. Rooms have coffee makers but no refrigerators. Ask for a room on one of the top floors - fantastic views of the bridges and East River. Hot breakfast included with room rate, good fresh food. Most of all, the friendly hotel staff will go the extra mile to accommodate your needs. They are also knowledgeable about the city and will provide maps and recommendations. The service sets this hotel above others.
Thanks for your gracious review! It seems that you had a comfortable and relaxing stay with us, and we are so glad that our staff ensured that your needs were well taken care of. I have shared your experience with our staff, who are delighted to hear of your generous praises of them. I am pleased that our team was able to make such a positive impression on you.
Please let us know when you will return to New York City, as we will love to take care of your needs again in the future.
Front Desk Manager
We were extremely pleased to have stayed here! The staff was amazing - friendly and so helpful. They made our lack of luggage for three days at the airport easier and manageable. They went the extra mile to assist us and to make our trip a great experience. Thank you so much!
Thank you for this wonderful review! We always want to make the guests feel as if they are at home away from home! We are very proud of our staff they are the ones that make the the guests stay more enjoyable, and I'm glad to hear they went out of their to make sure you had such a great stay!
Thank you once again for allowing us to showcase out hospitality and service! if you are ever back in town please email us firstname.lastname@example.org and we will continue our service from there!