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All reviews bryant park whole foods sound machine times square great location nespresso machine new york make up mirror usb ports blow dryer king size pret a manger robes and slippers around the corner small hotel turn down service quiet street
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Reviewed 4 weeks ago via mobile

Lovely big room, cleaned daily. Comfy beds!
Very good location (right next to Times Square.) Ate in the hotel restaurant one evening which was lovely. Staff are very nice and helpful. Would definitely return!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank ellispage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katemartin2017, General Manager at LUMA Hotel Times Square, responded to this reviewResponded 4 weeks ago

So happy you had a change to experience Ortzi! We have a great package available if you book directly that gives a $50 per day food and beverage credit! Maybe on your return visit you will consider it! Its the Eat, Stay, Play package! We look forward to welcoming you back, In anticipation Kate Martin

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Reviewed 4 weeks ago

We spent four night here in January and cannot fault the quality of facilities or service. Our flights meant that we were at the hotel by 930 yet we were allowed into our room as it had been cleaned. Beds were very comfortable too.

Date of stay: January 2020
    • Location
    • Cleanliness
    • Service
Thank jane4546
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katemartin2017, General Manager at LUMA Hotel Times Square, responded to this reviewResponded 4 weeks ago

Thank you so much for your recent review! I am happy we were able to accommodate you early! We look forward to welcoming you back, In anticipation Kate Martin

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Reviewed 4 weeks ago via mobile

Liked · Pretty much everything was great! The location is perfect, you basically walk to most famous places! Also, everyone who worked there were extremely friendly, and the rooms were spacious and clean! One excellent quality is that the hotel is located in a strategic place, yet it is very quiet, which is wonderful!!!
الغرف جدًا وسيعة و الأسرة كبيييرة و مريحة جدًا، المكان رائع و رغم أنه مكانه داون تاون إلا أنه يمتاز بالهدوء دورة المياه جيدة، و الأدوات المستخدمة نظيفة و موفرين براند ممتاز كالصابون و الشامبو و اللوشن

Date of stay: January 2020
Trip type: Traveled with family
Thank Raghadnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katemartin2017, General Manager at LUMA Hotel Times Square, responded to this reviewResponded 4 weeks ago

Thank you so much for you recent review! I am so happy to hear that you found our location conveniently located close to everything! In anticipation Kate Martin

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Reviewed 4 weeks ago via mobile

We had a great experience at the Luma Times Square. The two king beds were a rare find in New York City. Everyone was very helpful. Room was very comfortable and larger than most in the city. Location next to Bryant Park was wonderful and very close to time square. We have been to New York many times in the past. This was our first stay at the Luma. This will likely become our new New York City hotel. Overall great experience.

Date of stay: January 2020
Trip type: Traveled with family
Thank Traveler476452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katemartin2017, General Manager at LUMA Hotel Times Square, responded to this reviewResponded 4 weeks ago

Thank you so much! I am so happy you discovered out two King beds it really does make a big difference! We look forward to welcoming you back, In anticipation Kate Martin

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Reviewed January 20, 2020

Located right by Bryant park, less than a block from the Times Square subway station, this hotel was a solid choice for when I brought the family to NY. They have a restaurant at the hotel, but there are two fast dining breakfast/lunch restaurants on the same street and a Whole Foods right across the street. The room we had was two queen beds, with reasonable space, recently renovated with a nice bathroom (good shower!) and lots of easily accessible power.

The WiFi was solid, and if you’re t-mobile like me, you’ll need it, because cell coverage is not great in the area.

Lots of nice places to go and eat around the hotel, and helpful staff. Very reasonably priced and I’d definitely go again.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank 20Avlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
katemartin2017, General Manager at LUMA Hotel Times Square, responded to this reviewResponded 5 weeks ago

Thank you for your recent review! Next time try our two king bedded rooms that will give just a little bit more room and definitely a bigger bed when sharing with family members! We look forward to welcoming you back, In anticipation Kate Martin

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