Visited at the end of January and it was amazing we had a polish lady ( sorry can't pronounce your name ) who was a survivor from the 82nd floor and Steve a fireman, who was there on the day , they were both excellent telling they're stories of that day and very helpful with the walking tour information , it was freezing cold and they did mot rush any part of it, it was both sad and humbling but the best part of my trip. I would recommend this museum and tour as it is more informative and helps survivors family's unlike the large museum at the towers while it is good with lots to see its not personal it is also very overpriced for gifts , feel they are cashing in a bit on tragedy.