Visited at the end of January and it was amazing we had a polish lady ( sorry can't pronounce your name ) who was a survivor from the 82nd floor and Steve a fireman, who was there on the day , they were both excellent telling they're stories of that day and very helpful with the walking tour information , it was freezing cold and they did mot rush any part of it, it was both sad and humbling but the best part of my trip. I would recommend this museum and tour as it is more informative and helps survivors family's unlike the large museum at the towers while it is good with lots to see its not personal it is also very overpriced for gifts , feel they are cashing in a bit on tragedy.

I visited the 911 memorial 8th Feb which was very moving and definitely a must do whilst in New York.
The museum is beautiful and very well thought out. The displays are interesting and easy to understand with mixtures of audio and visual in there.
Some of it is very upsetting but still worth visiting especially with ground zero outside with the memorial.

What an amazing thing to see first hand. All of the stories, radio clips, videos, photographs, and memorabilia brought on so much emotion within me, I definitely teared up walking through. Seeing that along with ground zero first hand is something I will never forget. May all the souls lost rest in paradise ♡