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Best Western Bowery Hanbee Hotel
Ranked #258 of 470 Hotels in New York City
Certificate of Excellence
Reviewed November 1, 2013

I was a little concerned about the location, but it proved to be convenient to getting midtown via the subway. The room was very clean, not large, but more than adequate. There was construction in the street, but I had a room facing the rear and heard no noise. The staff was cordial. The breakfast was surprisingly good. Will definitely stay again when in NYC.

  • Stayed: October 2013, traveled solo
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Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Best Western Bowery Hanbee Hotel, responded to this reviewResponded November 6, 2013

We are so pleased to hear that you were pleasantly surprised with our hotel. The location is great to experience the diverse neighborhoods of NYC and still be a quick subway trip on the B or D to midtown. I will certainly celebrate your kind words to the staff. Thank you for staying with us and writing your review of our hotel. We look forward to your next stay at our hotel.

Best Wishes,

Gwen Lytle
General Manager
212-925-1177
Gwen.Lytle@InterstateHotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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457 - 463 of 1,320 reviews

Reviewed October 30, 2013

Bus stop on the front door (bus leading all the way through Manhatten to Harlem), 200 steps to the nearest Underground Station, on the edge of Little Italy, surrounded by lively Chinatown - what else could you possibly want?
The Hotel itself offers nicely decorated and clean rooms, good breakfast, tables in- and outdoors, and the staff is happy to help you to plan your New York Sightseeing and visiting trip.

Room Tip: Choose room at the end of corridors, so you have sight to both Bowery and Grand Street
See more room tips
  • Stayed: October 2013, traveled solo
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1  Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Best Western Bowery Hanbee Hotel, responded to this reviewResponded November 1, 2013

We are so happy to hear you enjoyed all the Best Western Bowery had to offer. We appreciate you staying with us and sharing your experience on TripAdvisor. We look forward to your next stay!

Best Wishes,
Gwen D Lytle
General Manager
212-925-1177
Gwen.Lytle@InterstateHotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

This hotel is well located in Chinatown which borders Little Italy. It's walking distance to SoHo. A subway station is easy to find, two blocks away. The front desk staff and housekeeping staff are wonderful to their guests. The breakfast staff are so helpful. This hotel has great customer service.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Best Western
2  Thank Janey871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Best Western Bowery Hanbee Hotel, responded to this reviewResponded October 20, 2013

We appreciate you taking the time to review the Best Western Bowery Hanbee. I am so thrilled to hear that you enjoyed the hotel and location. I will certainly celebrate your kind words with my team. We look forward to your next stay with us.

Best Wishes,

Gwen D Lytle
General Manager
Gwen.Lytle@InterstateHotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

The hotel itself was clean and comfortable. The staff was friendly and helpful. The price was, for New York, reasonable. We didn't care for the location and looking at the map it appeared to be more toward Little Italy than Chinatown. It's really more between Littly Italy and Chinatown. Easy to get a taxi on the corner though and the Italian restaurants a short walk. Hot breakfast everyday was enjoyable and much more than just pastries and juice. There was also fresh hot coffee 24/7 in the lobby! A little noisy from the street but that's to be expected in the big city.

  • Stayed: September 2013, traveled with friends
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Thank lvasteele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Best Western Bowery Hanbee Hotel, responded to this reviewResponded October 20, 2013

Thank you for staying with us and taking the time to review our hotel. We appreciate your candid feedback and are happy to hear you enjoyed our hotel and staff. We hope that you will consider staying with us again.

Best Wishes,

Gwen Lytle
General Manager
Gwen.Lytle@InterstateHotels.com
212-925-1177

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013

Everything was wonderful except for the booking car that show the overall price is $62 included tax, toll and tip (we needed to deposit $10 at the front desk) the two front desk (Ryan & Nathan) confirmed twice that we didn't need to pay more but when the driver dropped us at LGA airport he insisted us to pay $72 because his company said so and even we showed him the contract, he ignored. We were very frustrated and disappointed. We wanted to warn everyone to be careful because you may need to pay more unexpected.

  • Stayed: October 2013
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1  Thank Bank K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Best Western Bowery Hanbee Hotel, responded to this reviewResponded October 20, 2013

Thank you for staying with us. We are pleased you enjoyed your time at our hotel. The experience you had with the car service is unacceptable. I did speak with them and do feel that their customer service is not in line with our philosophy. We are investigating a new partner and will be changing service prior to the end of the month. We appreciate you bringing it to our attention so we can address it promptly. We hope you will stay with us the next time you are in NYC.

Best Wishes,

Gwen D Lylte
General Manager
Gwen.Lytle@InterstateHotels.com
212-925-1177

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2013

This was my second stay at this hotel, and once again it did not disappoint. It is located in Chinatown, a few short blocks from Little Italy, and a two block walk to the subway (B/D lines). There are lots of interesting restaurants and shops in the neighborhood, and while busting with activity during the day, tends to quiet down a lot at night and is a nice break from the madness of midtown if you are planning on spending any time there.

The hotel is spotlessly clean, and the front desk staff friendly and helpful. They are always great about arranging a ride to the airport if you don't want to deal with the subway. The room, while not particularly spacious was OK sized by Manhattan standards. The bed was comfortable and I slept well, and the bathroom was good sized and made completely out of tile.

I only rated the hotel four stars this time for two reasons:
1. We were given a room on the fifth floor this time directly facing Bowery Street. (Our previous stay had us on the ninth floor facing an alleyway.) There was quite a bit of street noise during the day as a result. Fortunately, my husband and I are sound sleepers therefore it wasn't really an issue but it was definitely something noteworthy.
2. The bathroom was drafty and cold. Walking barefoot across the floor was like walking on ice.

Room Tip: Request a room on a higher floor
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  • Stayed: December 2012, traveled as a couple
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Thank desertgirlmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Best Western Bowery Hanbee Hotel, responded to this reviewResponded October 20, 2013

Thank you for staying with us another time. We really appreciate you selecting our hotel and taking the time to review the hotel. I will certainly congratulate my team on what they are doing well.

We appreciate the note that if you are sensitive to noise to reserve a room with one queen bed (they are on the back side of the building overlooking our outdoor patio) and requesting a room on a high floor.

I apologize that you found the bathrooms cold. The bathroom floors are heated. It is great to turn them on prior to getting in the shower, so they are nice an warm when you get out of the shower and are getting ready.

Best Wishes,

Gwen D Lytle
General Manager
Gwen.Lytle@InterstateHotels.com
212-925-1177

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2013

First the only bad thing I can tell you about this Hotel: It is in the middle of Chinatown, smelly and dirty sidewalks. I did not liked the location, not one bit. Also, the street is under construction.
Other than this the place is great, feels new, very clean and spacious. On the plus side, the subway is just a block from the door. Staff was great too.

Room Tip: The street is under construction, get a high room to avoid the noise.
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
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Thank MaluPena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen L, General Manager at Best Western Bowery Hanbee Hotel, responded to this reviewResponded October 20, 2013

Thank you for staying with us and for your kind words about the staff and property. The location is not perfect for everyone. We appreciate you sharing your experience on TripAdvisor.

Best Wishes,

Gwen D Lytle
General Manager
Gwen.Lytle@InterstateHotels.com
212-925-1177

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Bowery Hanbee Hotel

Address: 231 Grand Street, New York City, NY 10013-4246
Phone Number:
Location: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#36 Best Value Hotel in New York City
#181 Romantic Hotel in New York City
#217 Business Hotel in New York City
Price Range: $112 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Bowery Hanbee Hotel 3*
Number of rooms: 99
Official Description (provided by the hotel):
The Best Western Bowery Hanbee Hotel is located in the heart of Chinatown. It is a modern seven story non-smoking hotel with 102 guest rooms. Many of the guest rooms overlook the streets of Chinatown. The property serves a complimentary continental breakfast daily. For the guests convenience all rooms have hairdryers, iron and ironing board, coffeemakers, clock radios, telephones with voice mail and in-room safes. The hotel offers free wireless and hardwired high speed Internet ... more   less 
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Also Known As:
Best Western New York City
New York City Best Western

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