Worst hotel experience ever. Had to stay here for a competition where we experienced RUDE hotel staff that threatened to kick us out every night we were there. They also threatened to have the police escort us out. The manager was VERY unfriendly and didn't consider our circumstances. She was constantly yelling at us and got extremely mad when we ordered pizza after a long night of competing. Also another hotel employee had treated one of my teammates very rudely by grabbing water out of her hands and throwing it on the floor. We got side remarks from a couple of employees but mostly the manager. We were barely in the hotel but when we were there we had to be sure we were whispering,scared that we would get kicked out in the cold with no where to go. A lot of money was spent on this trip,coming all the way from AZ and not having that much money. We were hoping to make the best of the stay and enjoy ourselves but it overall just left us stressed and we deeply regret staying there. As guest we were not getting equal treatment and that is why I would not recommend it to anyone.
- Official Description (provided by the hotel):
- The Best Western Bowery Hanbee Hotel is located in the heart of Chinatown. It is a modern seven story non-smoking hotel with 102 guest rooms. Many of the guest rooms overlook the streets of Chinatown. The property serves a complimentary continental breakfast daily. For the guests convenience all rooms have hairdryers, iron and ironing board, coffeemakers, clock radios, telephones with voice mail and in-room safes. The hotel offers free wireless and hardwired high speed Internet ... more less
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- Also Known As:
- Best Western New York City
- New York City Best Western