WE got the VIP tickets and were able to skip all the line-ups, this probably saved us an hour for this tour. The museum is well worth going through, do it either before or after you go to the observation decks. We spent most of our time on the first observation outdoor deck, the higher deck up top is an inside deck only and doesn't give you the same feel for what you are seeing as the lower one. Get the audio tour with it as it explains what you are seeing.
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