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“great holiday”

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Candlewood Suites New York City Times Square
Ranked #230 of 467 Hotels in New York City
Stockport, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“great holiday”
Reviewed April 17, 2014 via mobile

My husband and I have just come back 12-16 April room 1302.Staff very helpful,rooms small but very clean, fantastic location.Would recommend would definitely go again.Kind regards Maria and Tom Ellis Stockport England.

Stayed April 2014, traveled as a couple
Helpful?
Thank jessica499520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, April 18, 2014
Good day,

Thank you very much for taking the opportunity to provide us with your feedback on your most recent stay! I am happy our accommodations, service and staff attention was everything you asked for and more. I look forward to your return and please visit us soon.

Warmest Regards,
Monica Narvaez
Front Office Supervisor
Candlewood Suites in Times Square
339 west 39th street
New York, Ny 10018
Monica.Narvaez@hhmlp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,856 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (360)
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Harrisburg, Pennsylvania
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 12, 2014

Nice hotel. The staff is very pleasant. Relatively good price in an expensive hotel market in Midtown Manhattan. Close to 42nd street Port Authority terminal and NY Penn station. Close to broadway shows and Times Square. Nice clean extended stay hotel with lots of amenities.

Room Tip: Disregard swimming pool. Staff of the hotel is extremely pleasant. Hotel service is excellent. You m...
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ken2010_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, April 17, 2014
Greetings from the City that never sleeps!

Thank you for taking the time to share your feedbacks with us. I am happy to hear we did great during your stay. Our staff is always willing to help and ensure our guest feel as family. Please visit us soon!

Happy and safe travels back home.

Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
1 review
Reviewed April 12, 2014

The location was great - 10 min walk to the Empire State Building, Times Square, the Theatre District, Penn Station, and dozens of bars and restaurants. 20 min walk to Central Park. Everything you need is within 10 minutes - groceries, shopping, etc. We never had to take the subway or a can. If you're sporty or adventurous, it's a one hour walk to Battery Park/Lower Manhattan. The area felt safe and we felt right at home, especially with the stocked kitchenette in our hotel room. Te staff was top-notch, very professional, friendly, and accommodating. We really can't enough good things about our stay - highly recommended!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smead757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, April 17, 2014
Thank you, Thank you, Thank you for your kind words and recommendations! I am so happy our accommodations, service and location exceeded each and every expectation. We look forward to your next adventure in the city and don’t forget to contact me in advance! See you soon!

Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hot Springs, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 9, 2014

We stayed here December 7th - 13th 2013. Rooms were very clean and comfortable. Hotel was close to everything. Thanks to the staff for recommending the Tick Tock Diner. It was our favorite restaurant.

Green Features: Like the message board for shows to see and places to eat. Staff was very helpful. They arranged a car to take us to the airport. Lot better than a taxi.
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rodney W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, April 11, 2014
Hello and thank you for taking the time to share your experience with us. I am so thrilled you enjoyed your stay with us and found our accommodations comfortable and clean. Thank you again for your time and we hope to see you back soon in NYC.

Warmest Regards,
Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Maryland
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 9, 2014

Trip Advisor helped me to choose this hotel for my past stay in NYC, this past weekend for my boyfriend's birthday. The hotel was in a good location, about a 10 minute walk to Times Square. The hotel was clean, bed was comfortable, and the suite had a kitchenette. The room was a nice size to be located in New York. The hotel was a very good deal for the price, compared to other hotels. I'll stay here for my next stay. I would definitely recommend this hotel to others.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mwilson88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, April 17, 2014
Hello and thank you for taking the time to share your experience with our traveler community. We are delighted to read we were able to meet your expectations. Thank you for your kind recommendations! Please visit us soon. Happy Travels


Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 8, 2014

This is a great hotel! I found a great deal for a hotel that's only 3 blocks away from Times Sq. The staff are incredibly pleasant and friendly. Just to note, this hotel is ideal for an extended stay. The room comes with a stove, refrigerator, dishwasher, microwave, utensils, etc. I had no use for these as I only stayed a couple of nights, but, I did not mind. The room was super clean; bed was comfy, and the towels were soft. Because of the room set-up, there is no room service or continental breakfast. Again, I did not mind at all and if you don't mind this, please give the hotel a try - it's awesome! The staff really are friendly. The location is incredible - super close to Times Square and Broadway. A great deal!

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, April 11, 2014
Hello and thanks a million for such a great review! We completely exceeded your expectations, I am glad you loved everything about our hotel. Please visit us soon and don’t forget to contact me in advance. Enjoy your weekend!

Warmest Regards,
Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
Reviewed April 7, 2014

This is the first time my wife and I stayed at the Candlewood Suites Times Square and we loved it. The room was great, the view was even better. If possible get a room on the upper floor and pay a little extra for the "view" as it is well worth it. Great facilities, gym and free laundry. Plus the free coffee in the lobby was actually GOOD! We would definitely like to stay here again.

Room Tip: Pay a little more for a higher level room. 32nd floor was amazing.
See more room tips
Green Features: There are plenty of "green" options including free laundry, real dishes in the room instead of paper cups, and the option to not have your room made.
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dr_and_Mrs_G2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, April 11, 2014
Greetings from NYC,

Thank you very much for your wonderful review on your most recent stay. Our view rooms are definitely worth it, beautiful views of the empire state building, the freedom tower. I am glad you enjoyed it during your stay. Please do not forget to contact us in advance on your next adventure in the city.

Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites New York City Times Square

Property: Candlewood Suites New York City Times Square
Address: 339 W. 39th Street, New York City, NY 10018-1401
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#45 Best Value Hotel in New York City
#109 Family Hotel in New York City
#119 Romantic Hotel in New York City
#166 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the newly renovated, all suites Candlewood Suites hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City

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