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“GREAT QUALITY AND VALUE for a very fair price”

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Candlewood Suites New York City Times Square
Ranked #216 of 467 Hotels in New York City
Certificate of Excellence
New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“GREAT QUALITY AND VALUE for a very fair price”
Reviewed March 15, 2014

I was expecting an average hotel experience and was blown away when i opened the door. The bedding furniture and linens felt and appeared as if I was the first guest to stay in this room. My room had a kitchen, which was unexpected, complete with stove and full sized fridge, dishes stocked in the cabinets. Flat screen TV, hardwood floor in the kitchen area. I was price shopping before deciding on this location, and it is priced much lower than many of the surrounding hotels and easily matches (arguably surpasses) them in quality. And 100% surpasses them in price value. The location isn't IDEAL, however still very convenient. I honestly feel like i got MORE than what i paid for. I will absolutely stay here again the next time I am in NYC

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Des05002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, March 16, 2014
Greetings from New York City,

Thank you for your amazing feedback, I am so thrilled to hear your expectations were not only met but exceeded! We hope to see you soon on your next adventure in the city. Please do not forget to contact us in advance.

Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,827 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (356)
Date | Rating
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English first
Wall Township, New Jersey
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 14, 2014

I have stayed in some mediocre hotels in the city, but this one was great. the room was big, the bed was really comfortable and quiet. Our room also had a little kitchen in it with a stove and a big fridge! I got it on sale and I couldn't believe the value. Definitely going to stay here again.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank clemkaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, March 15, 2014
Greetings from NYC,
Thank you for your great feedback! I am so happy you enjoyed our nice and comfy beds in addition to all of the in room amenities. I am glad our staff and service created an experience to remember. Please visit us soon.

Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 11, 2014

Just came back from a 4-day mother-daughter trip and I would recommend this hotel to anyone. Teresa and the other staff were amazing. They were so helpful! The room was comfortable, clean and quiet! Fantastic!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Maryse L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, March 15, 2014
Greetings from the big apple! Thank you for your kind words. I am delighted Teresa and our entire team were able to create such a wonderful experience while you visited NYC. Please visit us soon and don’t forget to contact us in advance.

Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 9, 2014

This was our 1st visit to NYC and won't be our last. When we arrived Monica checked us in, she was polite and helpful and nothing is too much trouble for any of the staff there. The rooms were lovely and clean and have everything you need in them. It's just a 10 min walk from Times Square. I would defiantly recommend this hotel. Once again Thank You .

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mandamoo63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, March 12, 2014
Hello from the Big Apple! Thank you for your great review on Trip Advisor. Your feedback means alot to us and we greatly appreciate you taking the time to let us know how lovey our rooms are and how efficient our staff was. We hope that we made a great impression and hope to see you again!!
Teresa Valenzuela
Teresa.Valenzuela@hhmlp.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noida, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 7, 2014

I am late in writing this review as reaching home one gets busy in routine. Stayed in this hotel from 16th Feb'14 to 2oth Feb'14. Though the room small, which is quite expected in New York, it was equipped with all the modern gadgets like microwave, stoves, refrigerator with ice maker, coffee maker, dishwasher and iron. Enough utensils,cutlery & plates to cater the need of a couple.There was also a hair dryer in the bath room.
The hotel is very centrally located and with a little bit of exploration one can find eating places of all tastes.
Will definately recommend to all budget travellers.

Room Tip: All rooms are similar. No city view
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AshwaniNoida_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, March 12, 2014
Hello from the Candlewood Suites Times Square family! We thank you so much for taking time to leave us feedback about your experience with us! We are happy to hear that you found our hotel well equipped. We are also delighted to hear that you would recommend us in the future. Thank you again and we hope you stay with us again soon! Teresa
Teresa.Valenzuela@hhmlp.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlothian, Virginia
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 6, 2014

Great location just a few blocks from Times Square. Not much noise at night and very convenient. It's an extended stay hotel so don't expect the towels and bedsheets changed everyday (you request them when you need them).
You get access to laundry, fax, computer and wifi.
Easy walking distance to Penn Station and very close to many sites and restaurants.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Underpaid62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, March 12, 2014
Hi there from the Big Apple! Thank you for your feedback! This definitely helps our fellow travelers when trying to find accommodations with so many choices. Again, thank you and we hope you come back and see us again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oviedo, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 4, 2014

What a wonderful experience in New York City! My wife and I stayed one night (last Friday, Feb. 28) and the front desk staff could not have been nicer and more helpful. Their smiling faces, suggestions on getting around, and assistance with leaving luggage after checkout were all great experiences.

The room was clean and a nice size, and the express combo meal from the onsite "store" was a great value. The convenience to mid-town sites within walking distance is wonderful--it was a short walk from Penn Station, and a short walk to Times Square, the New York Public Library, and Radio City/Fox area.

Thanks to all who made the stay great!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wayne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, March 6, 2014
Hello from the Big Apple! Thank you for the wonderful feedback. We appreciate your kind words and are delighted to hear that you had a great experience. We hope you keep us in mind when your back in the city! Thank you again and safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites New York City Times Square

Property: Candlewood Suites New York City Times Square
Address: 339 W. 39th Street, New York City, NY 10018-1401
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#41 Best Value Hotel in New York City
#111 Family Hotel in New York City
#121 Romantic Hotel in New York City
#169 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City

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