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“Mid Manhatan”

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Candlewood Suites New York City Times Square
Ranked #214 of 468 Hotels in New York City
tyne and wear uk
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Mid Manhatan”
Reviewed October 14, 2013

Great hotel for either holiday or business, excellent front desk staff, free laundry. spaceious and very clean accomodations we stayed at the Wellington last time, no comparison, the Candlewood is far superior at similar cost. Very central location, minutes from Times Square, Broadway,Ect Small kitchen/diner ideal for coffee/ toast or reheating of a takeaway after a busy day pounding the New York streets. Stayed 13-16 Oct 1913. Thanks to all the most helpful and knowlegable staff

Room Tip: High floor front of hotel for a great view of Empire State
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  • Stayed October 2013, traveled as a couple
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Helpful?
Thank andyTyneAndWearUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, October 16, 2013
Greetings from the Candlewood Family! Thank you for your feedback. We are so happy to hear that we met your expectations and we hope that we may accommadate you again in the future! See you soon and safe travels!
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Mk92fl
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 13, 2013

Just back from a 3 stay. Probably the best value hotel in Manhattan. Great size room all the facilities you could want. Cooker, fridge, microwave. Inexpensive shop for those essential extras. Free coffee from to go in the filter machine jug. Really helpful staff who remained professional and friendly despite the problem.

  • Stayed October 2013, traveled as a couple
    • Value
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    • Rooms
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Helpful?
1 Thank Martyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, October 16, 2013
Greetings from the Big Apple! Thank you so much for your kind words. We are delighted to hear that you feel our hotel is one of the best in Manhattan... We are honored! We hope to see you back soon!
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Renton, Washington
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 11, 2013

We stayed here from October 3-9.

We wanted a kitchenette. There were only a few hotels that offer that feature. This hotel was the best option for us as it’s in Times Square. We were on the 17th floor facing 39th st. They do not have daily housekeeping services; cost $15 per services rendered. We only needed the trash bag changed out and kitchen sink drained during our stay. They offer free laundry service; purchase their powder detergent which was $3 or bring your own. It was good to have a refrigerator, stove, and microwave. Their laundry, fitness, and restrooms were on same level; need your key room to enter fitness and laundry rooms. They had a snacks rooms in their lobby which is open 24 hours. They have a pad of maps for New York. Hang on to your room cards while in the laundry room if there are others because another guest and I got our room cards confused (I placed my card close to his wallet). We had to wait ten minutes to have that sorted out at the front desk. Do not put anything on either side the AC unit/cooling unit as my luggage strap was moist. Our kitchen of one double bed was equipped with pots and a pan, plates, bowls, utensils, dish soap, dish scrubber, glass cutting board, water pitcher, colander, glass mugs and cups, salt, pepper, laundry basket and dishwasher. There is a subway station a few blocks north. We were quite satisfied with this location and its' amenities.

  • Stayed October 2013, traveled as a couple
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank mochi0511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, October 16, 2013
Greetings from NYC!! Thank you for your review on Trip Advisor. We are happy to hear that your stay was comfortable.
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Edinburgh, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 11, 2013 via mobile

Stayed here for 5 night stay in New York 5-10 October. It was great, rooms a decent size for Manhatten. Useful to have fridge and microwave etc. Free coffee was good too! Service was friendly. Location is perfect, less 10 min walk to times sqaure and near to Port authority bus station. Thanks for a great stay!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, October 16, 2013
Greetings from the Big Apple! Thank you for your feedback about our service and amenities. We hope to see you again!
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Notts
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 7, 2013

Not sure of the cost as it was part of a package.
Stayed there for 3 nights.
Could have cooked our own meals as it was "an appartment" not an hotel room as such.
The only difference is that facility, plus the fact that you don't get a maid service which for us was great.
On a short stay, do you really need that service? Can sometimes be an hinderance anyway.
Located close to Times Square & not too far from Penn Station if arriving by train. (We were)
Found the staff on the desk very helpful & complimentary help yourself coffee was also supplied.

  • Stayed September 2013, traveled as a couple
    • Location
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Helpful?
Thank NottsMonty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review, October 9, 2013
Hello, our family at the Candlewood Suites in Times Square would like to thank you for your kind words. We appreciate your acknowledgement to our staff and are happy to hear we were of much assistance. I am glad your trip to NYC was great! Don’t forget to contact us in advance on your next adventure.
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Mid Glamorgan
2 reviews
Reviewed October 6, 2013

Great hotel, great location for Times Square, the staff were brilliant for printing off our boarding passes, so helpful and the room was great even though we didn't cook! All the sights were within walking distance, people have complained about the lack of housekeeping but we found that we didn't even need housekeeping as we were there for 3 nights, if you did need towels then all you had to do was ask!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dishcloth2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review, October 9, 2013
Greetings from New York City,

Thank you for your kind words and for your recommendation. We are happy your experience in our property was perfect and our location was ideal. Our staff would like to thank you for your acknowledgement and we hope to see you soon in the city that never sleeps. Happy Travels.
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1 review
Reviewed October 6, 2013 via mobile

Fabulous location and excellent accomodatiom and service! Rooms are clean, equiped with everything and cozy. I do recommend booking there, if you are searching for a place in the middle of Times Square.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Akram K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review, October 9, 2013
Greetings from the big apple!

Thank you for your recommendations to our traveler community. I am happy to read your stay was amazing and memorable. We are pleased to have been a part of such an amazing trip to the big apple. Once more thank you for choosing us and don’t forget to contact us on your next adventure. Happy Travels.
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Additional Information about Candlewood Suites New York City Times Square

Property: Candlewood Suites New York City Times Square
Address: 339 W. 39th Street, New York City, NY 10018-1401
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#111 Family Hotel in New York City
#121 Romantic Hotel in New York City
#169 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the newly renovated, all suites Candlewood Suites hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 
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Candlewood Suites New York City Times Square Hotel New York City

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