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“Would stay here again”

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Candlewood Suites New York City Times Square
Ranked #236 of 470 Hotels in New York City
Reviewed January 4, 2013

The staff was friendly and accomodating, our rooms were clean when we got in, and it was in a great location! All in all, it was a great place to stay and we would recommend it in a heartbeat! Like another reviewer, we were pleasantly surprised with the quality of stay AND the quality of price!

  • Stayed: December 2012, traveled as a couple
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4  Thank Kara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded January 6, 2013

Good day and thank you for writing us a review on Tripadvisor.com. It is so good to here you enjoyed your stay with us. We are also pleased to hear that you would recommend our property to others. We hope to see you at our property again. Until then happy travels.

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810 - 816 of 1,890 reviews

Reviewed January 3, 2013

The mission statement is in the lift/elevator and says that the staff aim for excellence and want guests to think of Candlewood as home. This is easy to do when the staff are so friendly the rooms so comfy and the facilities just what you need to feel at home when you are not. Kitchen in the room is well stocked-including salt and pepper!-good knives. The fridge is a large one so stocking up and eating in house is easy. if you forget something there is a little store on the lobby level with well priced snacks and some toiletries/medicines. Gym is open 24 hours with easy to use machines. Laundry is free -just provide the dirty clothes and washing powder (also available in the lobby store). Location is great-plenty of great food and coffee shops within 2 blocks. would definitely stay again when in NY

  • Stayed: January 2013, traveled as a couple
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5  Thank Theresa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded January 4, 2013

Greetings from the Candlewood Suites family,
Thank you so much for recommending our property to our traveler community. I am happy to see our staff treated you as a member of our family and we were able to exceed your expectations throughout your stay. I am glad our location suited your traveling needs and you found our accommodations to your liking. We look forward to your future booking until next time happy travels. May this year bring you lots of joy and happiness!

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Reviewed January 2, 2013

picked this place because they had a recliner in the room, just got incredibly lucky on everything else...location was tucked away, but convenient..(little noise and we were on 2nd flr), staff was very friendly especially Monica-(hope I got that right :)-room was spacious, we did have a handicapped room, and loved walked in shower..asked for & promptly got extra linens, and when we called about the DVD remote not having batteries, they brought them right away..didn't have a chance to use w/d, or exercise equipment, but the little store in lobby meets most needs...will speak highly of and recommend frequently...thanks for a wonderful time

  • Stayed: December 2012, traveled with family
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1  Thank j a b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded January 3, 2013

Hello and thank you for leaving us a review about your recent stay with us on Tripadvisor.com. We are so please to hear you enjoyed your stay with us and would recommend to others. It is also great to hear that our staff met your expectations. We hope to see you again soon, until then happy travels!

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Reviewed January 2, 2013

stayed here over the christmas period from 23/12/12 untill the 28th and found it to be a great hotel. plenty of space in the room which was next to the lift but never heard a thing the whole time we were there.
The kitchenette in the room was an added bonus with microwave 2 ring hob, fridge and coffee making machine.
The hotel is very well situated with fifth avenue, Times Square and Broadway all well within walking distance. The staff are helpful and friendly.
I really could not find fault with this hotel everything was perfect including the price. it even has an atm machine should you need to draw out money, there is also a machine you can use to book tours etc.
Would recommend to all my friends should they ever stay in new york. Perfect

  • Stayed: December 2012, traveled as a couple
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2  Thank kake12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded January 3, 2013

Greetings from the Big Apple! Thank you for leaving us a review about your stay on Tripadvisor.com. We are so pleased to hear you enjoyed your stay and would recommend to others. It is also great to hear that our staff was able to leave a lasting impression on you. We hope to see you again in the future.

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Reviewed December 30, 2012

Very accommodating staff - both front desk and baggage assistance.

Very clean, nice rooms at this price point.

Great location for access to Madison Square Garden.

Would absolutely plan to stay here again.

  • Stayed: December 2012, traveled as a couple
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1  Thank wolfonthehill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded December 31, 2012

Hello and thank you for leaving us a review about your recent stay with us on Tripadvisor.com. We are glad to hear that you enjoyed your stay and that our staff was able to accommodate all of your requests. We look forward to you staying with us again. Until then happy travels!

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Reviewed December 29, 2012

My Husband Myself and friends stayed at the Candlewood Suites recently, we thoroughly enjoyed our stay here being so close to everything, Our room was very comfortable great size with a little stove and all, we even said we would cook our own bacon and eggs one morning, but it didn't happen as there are so many cafes close by for a bite to eat (plus we don't cook on holidays haha !), It was still a nice touch if you did want to cook. Front desk staff were very helpful and friendly. There's a nice little bar across the street called Blue Moon, go over and say Gidday to Steve nice guy we sat there for hours one night just talking and playing the duke box (only meaning to stay for a quick drink lol !) This location was great for us as it was just a 10min walk to Time Square and away from the noise.

  • Stayed: October 2012, traveled with friends
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2  Thank capricorn-libra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded December 30, 2012

Greetings from the Big Apple! Thank you so much for leaving us a review about your recent stay at our property on Tripadvisor.com. We are so pleased to hear you enjoyed your stay with us and that you were able to explore the surrounding area. It is also great to hear that our staff was able to attend to all of your needs during your stay. We hope to see you again in the furture! Thank you for choosing the Candlewood Suites Times Square.

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Reviewed December 29, 2012 via mobile

Where do I start- everything was first class. The location can't be beat as it is centrally located near everything. Housekeeping is great and every area of the hotel is immaculate. Staff are fantastic and anticipate your every need. Allison and Monica, in particular, are a tremendous asset to the hotel.
The hotel can't be beat!!

  • Stayed: December 2012
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1  Thank BillsMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded December 30, 2012

Good day and thank you for leaving us a review on Tripadvisor.com. We are glad that you were satisfied with your room accommodations and that our staff was able to leave a lasting impression on you. It is also a pleasure to hear that you really enjoyed your stay with us. We hope you that you plan on returning to our property again soon! Until then happy travels.

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Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018-1401
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#119 Romantic Hotel in New York City
#165 Business Hotel in New York City
Price Range: $130 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the newly renovated, all suites Candlewood Suites hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 
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Candlewood Suites New York City Times Square Hotel New York City

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