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Candlewood Suites New York City Times Square
Ranked #232 of 469 Hotels in New York City
Reviewed June 20, 2011

Stayed at the Candlewood Suite's 'Queen Bed Studio Suite' at the beginning of June 11 and loved it! The location was convenient to all transport facilities and attractions and the reception staff were extremely friendly and helpful.( We had a problem with room's 'sinkarator' ( sounds scary doesn't it!) and the maintenance staff were quick to respond once we reported the problem to reception).We had a quiet room on the 24th floor and the room facilities ( fully equipped kitchen etc) were great . There is a food Emporium (super market) just 10 minutes walk from the suites(10th Ave 42th St) which can be utilised for fresh fruit and veg when your tummy needs a rest from that yummy but very rich ' four cheese sauce type meals'! at diners etc. The suites are great value for NYC - will stay again!

Room Tip: Request room on the upper floors / away from lift
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  • Stayed: June 2011, traveled as a couple
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2  Thank saveytravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded July 2, 2011

Thank you for writing such a generous review of our hotel! We really appreciate your business and hope that everything was great with your stay. Please come back and visit us again next time you’re in NYC!

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1,165 - 1,171 of 1,874 reviews

Reviewed June 19, 2011

We spent seven nights in this suitehotel. The rooms are very small but clean and the staff is friendly. I would advise you to stay in the upper floors because of the noise outside, you are really in the middle of New York! We were on the 23th floor and the noise was not bothering us, at night you have a nice view on the empire state building. When you walk outside of the hotel you are very near the bus station and subway. Times square is not even a ten minute walk!
We never felt unsave in the area and we would recommend the place to stay.

Room Tip: Top floors.
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  • Stayed: October 2010, traveled as a couple
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5  Thank Dianne0031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded July 2, 2011

We really appreciate your recommendation and thank you for staying with us! We hope our accommodations met your expectations and we look forward to having you back again soon!

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Reviewed June 16, 2011

Spent 3 days here prior to a cruise. The hotel was an excellent choice with reasonable rates, decent location, and clean rooms. We were close enough to walk to Times Square, a broadway show, and shopping/restaurants. Our room was clean with a fridge, micro, comfortable beds, and free guest laundry. The staff was always friendly and helpful providing directions, calling cabs, and even providing cookies in the evening. The hotel was adjacent to a Hampton Inn and Holiday Inn Express, so it wasn't isolated down a side street. There were also a couple of computers for guest use in the lobby and a small convenience shop where snacks, microwave meals, and drinks could be purchased.

For the price in New York, it would be hard to beat. We were happy with our choice and plan to stay here again in the future. Obviously more upscale hotels are readily available, but for a much larger chunk of money.

  • Stayed: June 2011, traveled as a couple
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2  Thank JPoole2242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded June 19, 2011

We would like to thank you for staying with us and for taking the time to write such a thorough and kind review. We definitely understand that travelers are looking for as much “bang” for their buck, so here at the Candlewood Suites Times Square, our entire staff works around the clock to ensure our guests get what they paid for and then some. We sincerely hope you get the chance to visit NYC again in which case we’d love to have you back! Thanks!

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Reviewed June 16, 2011

I visited New York with my 15 year old daughter in April 2011. We stayed at Candlewood Suites for 13 nights. The staff was very helpful and friendly The accomodation was excellent - the room had a kitchenette which was very handy for breakfasts. The Hotel had laundry facilities which was very handy as we were staying a while I needed to do laundry several times.
The location was very good - a short walk to the major centre of New York - Times Square. I felt very safe in the area and being a mother with her daughter this was a big relief. We had a wonderful time and would certianly return.

  • Stayed: April 2011, traveled with family
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Thank mlang61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded June 19, 2011

We are delighted to hear that you enjoyed your stay with us and that your trip to NYC was a good one. It can be tricky choosing the right hotel in New York City, but here at the Candlewood Suites Time Square, we strive to make your choice and easy one. Please come back and see us again soon!

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Reviewed June 15, 2011

We only had one night here but wish it were longer. The rooms are really well appointed and the hotel is in a great location. The facilities at the hotel are very good with an on-site convenience store, free guest laundry, gym and free wi-fi. Would definitely recommend this to others!

Room Tip: A room at the back of the building is quieter
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  • Stayed: June 2011, traveled as a couple
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1  Thank globalozzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded June 19, 2011

We loved reading your review! Thank you so much for the kind words. We also wish you could have stayed with us longer, but we hope your experience with us will yield future visits. Thank you for the recommendation and we hope you get to stay with us again soon!

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Reviewed June 15, 2011

We stayed for a week at this hotel in June 2011. We knew when we booked what the deal was in terms of housekeeping coming once a week so that was fine for us. The room was clean, had everything we could of needed and the hotel was in a good location.

The fridge/freezer was a bit noisy at night but we just turned it off. The staff were all very helpful and the free wi-fi in the room was easy to use and fast.

This isn't a luxury hotel but it does everything it does well and provided a great base for us to explore New York.

  • Stayed: June 2011, traveled as a couple
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1  Thank johnshaft2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded June 19, 2011

Thank you very much for taking the time to share your experience with other travelers. Candlewood Suites is a relatively new brand and may not be as well known as other properties in NYC, so we were very happy to read in your review that you did your research when choosing our hotel. We hope your positive feedback will encourage others to stay with us as well. Thank you, and we look forward to having you stay with us again!

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Reviewed June 14, 2011

I looked online for a hotel with good reviews and lower rates, and I was not disappointed with Candlewood Suites. The front desk was very helpful, and our room was a good size by NYC standards. The kitchen area had a dishwasher, microwave, stove, sink, and a full-sized refrigerator! Dishes and silverware were also provided. Candlewood only provides housekeeping service once a week, but when we needed extra towels, we called down to the front desk and they were delivered to our door. As for the location, we were about a 10 minute walk from Times Square and Penn Station. It was a wonderful trip!

  • Stayed: June 2011, traveled as a couple
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3  Thank FHSmathteacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded June 19, 2011

Thank you for the great review! We really hope you enjoyed your trip to NYC and that everything was great with your accommodations. We’re constantly working to improve our hotel so our guests get a unique experience each time they stay with us. We look forward to having you stay with us again!

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Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018-1401
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#109 Family Hotel in New York City
#119 Romantic Hotel in New York City
#165 Business Hotel in New York City
Price Range: $156 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the newly renovated, all suites Candlewood Suites hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City

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