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“Very pleasant stay with with very friendly staff!!!”

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Candlewood Suites New York City Times Square
Ranked #228 of 468 Hotels in New York City
Reviewed April 9, 2011

Stayed at this hotel from October 29 - November 1, 2010 ... It was my third visit to NYC so I knew what to expect.

My room was on the 13th floor. Althought quite small, I found it very comfortable. it was also nice to have a kitchenette... They provide everything from ustendils to pots and pans... There's a lot of food and drinks to buy from the store and easy to charge to your room... You can also just order in! :)

I wish I rememered the manager's name as she was extremely helpful and went out her way to accomodate me and my friends... Something i'm not used to in NYC ;)

All in all, this hotel is conveniently located, affordable and clean.. I will return in October 2011 for sure!

  • Stayed: October 2010, traveled with friends
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1  Thank danyka006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded April 16, 2011

Thank you for choosing our hotel for your recent visit to NYC. We’re very glad that we were able to satisfy your lodging needs. We hope that we made a good impression on you and that you’ll continue to stay with us in the future. Thanks again for the great review!

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1,182 - 1,188 of 1,864 reviews

Reviewed April 8, 2011

I have stayed in many nice expensive hotels on previous occasions in NYC & was a bit concerned as to what i was going to be greeted with room wise but this hotel is great !!!! Clean rooms, nice staff, close to Times Square, free internet in the lobby..... there isn't anything that i can complain about...highly recommended !

  • Stayed: April 2011, traveled with friends
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1  Thank Paula R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded April 16, 2011

We are grateful for your kind review of our hotel. We are so happy that everything was “perfect” with your stay and we look forward to having you back soon!

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Reviewed March 31, 2011

We just returned from our lovely trip to NY. I was glad we chose this hotel. We loved the location, we could walk nearly everywhere, we used the subway only for a ride to downtown to Battery Park. The Times Square and subway are just steps away. The staff we met was always friendly, the room was very clean, nice bathroom and fully equipped kitchenette which we used only for breakfast. The bed was comfortable and even if we stayed in 5th floor there was no noise from the street. Just the air condition/heating was quite loud - we had to switch it off during the night. Also the small store in ground floor was useful. The view was not very nice (just to the adjacent hotel) but we don´t mind it, we were not in NY for the view from our room. Check-in and check-out were quick. Last day they stored ouf luggages and arrange a taxi to the airport for a good price. I would definitely stay here again and highly recommed this hotel to friends.

  • Stayed: March 2011, traveled with friends
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1  Thank MM68_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded April 2, 2011

Thank you for your kind words and feedback! We enjoyed having you stay with us and we are thrilled we were able to satisfy your accommodation needs. Our goal is to make everyone’s stay with us a pleasant one and we are not satisfied unless our guests are. We really hope you get to visit NYC again soon and we’d love to have you back at the Candlewood Suites. Thanks again!

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Reviewed March 21, 2011

I arrived at the Candlewood at around 8pm after a flight from Heathrow,checkin was very efficient and quick,front desk staff were very good.I asked for a room as high as possible,and was given one on the 29th floor,elevator was quick and as there are only 6 rooms on each floor finding the room was easy.Soon as I entered the room it was ,,wow,, this is good,very large room,nice bathroom,big tv and best of all,,a Laz-ee-Boy recliner chair.The kitchenete was stocked with all the equipment you would need from a teaspoon to pots,even kitchen roll,the coffee that was used in the coffee maker was the best I have ever tasted,I took earplugs with me,,but there was no reason to use them,,never heard a sound,,plenty of towels in the bathroom,,,the staff that I met during my stay were very helpful,,they looked after my baggage on the day I left,,I had a late pickup,,,the only downside was the view from the room,,,but hey,,,you don't book a room for the view..Over all 10/10

  • Stayed: March 2011, traveled solo
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1  Thank Gordon008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded March 27, 2011

We really enjoyed reading your comments! Thank you for sharing your experience with us and the rest of the Trip Advisor community. We appreciate you choosing our location for your lodging needs and we hope that we exceeded your expectations. We hope to have you stay with us again next time you’re in NYC!

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Reviewed March 14, 2011

On 39th Street between 8th and 9th avenue in Manhattan, the location could'nt be better.
Rooms at the hotel were very small and tiny. These were Suites self service thus no service available from hotel staff. Rooms had well equipped kitchenette.

  • Stayed: July 2010, traveled with family
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1  Thank Tanmay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded March 27, 2011

Thank you so much for reviewing our hotel. We’re happy to hear that our location was convenient for your visit to New York and we’re glad you enjoyed your stay. We hope you choose the Candlewood Suites again for any future lodging needs!

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Reviewed March 13, 2011

Just returned from a 3 night stay here booked based on TA reviews and what a result!!
Great location and really nice to have the option of limited cooking facilities if the mood takes although we only used for a light breakfast and popcorn

We got to Times Square in less than 5 mins but our room was quiet enough for us not to realise when we retired for the night.

Only used the subway to get down to WTC site and Battery Park apart from that everything was easily walkable.

Everything was clean and comfortable and all the staff we encountered were very helpful, special mention to David who made a difficult check in easy

As mentioned there is no daily housekeeping but you can request if needed

This place is a gem and although its not cheap by NYC prices its good value and the at least you can easily swing a cat in the rooms

Free wifi is a bonus and there were helpful in booking us a car back to the airport

  • Stayed: March 2011, traveled as a couple
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Thank haskaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded March 16, 2011

Thank you so much! We really appreciate you sharing your feedback with us and other travelers. We are very proud of our Trip Advisor rating and we work hard every day to maintain and improve it. We’re glad you enjoyed our hotel and we look forward to having you stay with us again!

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Reviewed March 12, 2011

Everything was just wonderful from the moment we entered the hotel. We arrived a couple of hours before check in time but the staff kindly offered to hold our bags until check in time. We ate lunch and arrived back at the hotel and were greeted with a speedy check in. The staff was always friendly, smiling and helpful. The room was lovely and super clean. The bed was very comfortable and the linens were really great. We had a nice view which was a surprise. There was a kitchenette which we only used once to toast a bagel & make coffee, but I'm sure this amenity would be helpful for those with children or wanting to save money on meals. The kitchen was fully stocked and also very, very clean. The bathroom was large by New York standards. The water pressure was awesome and we never ran out of steaming hot water. The room also had a flat screen TV with tons of channels. Our room was right next to the elevator but we were never bothered by noise. The location is also great. The street the hotel is on is not gorgeous, but it was very safe and there are several little restaurants and it is well lit. But the hotel is just minutes away from Times Square, Hell's Kitchen, The Fashion District, tons of restaurants & the subway. All in all, I couldn't have asked for more!!!

Stayed: March 2011, traveled as a couple
2  Thank austinblondie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CW339, Manager at Candlewood Suites New York City Times Square, responded to this reviewResponded March 16, 2011

Thank you for the great review and thanks for being so detailed in your description! Our entire staff here at the Candlewood Suites Times Square works around the clock to ensure excellence in every department and strives to offer the best guest service in NYC. We’re thrilled to hear that you enjoyed your stay and we look forward to having you back during your next trip to New York.

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Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018-1401
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#109 Family Hotel in New York City
#119 Romantic Hotel in New York City
#165 Business Hotel in New York City
Price Range: $178 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the newly renovated, all suites Candlewood Suites hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 
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Candlewood Suites New York City Times Square Hotel New York City

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