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The Ridge Hotel
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All reviewshotel east houstonlower east sidewhole foodsroof terracekatz delif lineruss daughtersaround the cornersubway stationgreat locationbars and restaurantsgreat rooftopnew yorkbagelsrooms are smallcloset spaceboutique hotel
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Reviewed October 9, 2013

We spent a long weekend in New York for the New Yorker festival and to visit our niece who lives on the lower east side. Since we didn’t want to spend a fortune, our choices were limited to The Hotel East Houston and the Gem.

First, the not so good:

We stayed in a Queen room and it was really small. I had to sidle around the bed to get to my side. The hotel has some King rooms but, according to the woman at the front desk, the rooms aren’t really larger.

There are seven floors. Floors two through six have guest rooms and the 7th floor is a roof deck. All of the guest room floors have the same configuration – rooms ending in 4 are directly across from the elevator. We were originally put in one of these (they called it a “4-line” room). I had my husband stand by the elevator and talk and I could hear him clearly so we asked to have our room changed.

Our second room was a “3-line” – room 203. It was a corner room with windows on both sides. Close to the elevator but, because of the configuration, elevator noise was not a problem.

Be prepared for very little closet space. There is a peg that holds 4 hangers and a tiny shelf for clothes. Fortunately, there are deep windowsills and we used those for storage.

Now, the good:

Location, Location, Location. There’s a subway stop half a block away and lots of restaurants within a few blocks. It’s also an easy walk to SOHO shopping and restaurants as well as the New Museum.

The hotel staff couldn’t be nicer. They were helpful and friendly. They really wanted to make sure we were having a good stay.

The large roof top deck with beautiful city views is GREAT!!!!! It almost made up for the small room size. Take elevator to 7th floor and be prepared to be charmed. We had it to ourselves most of the time. We brought coffee up in morning (free coffee and tea on the lower level of the hotel) and wine from the great-find September Wine store (front desk will give you directions - just a few blocks away).

The room was surprisingly quiet. We were concerned about hearing street noise from our second-floor room but it wasn’t a problem.

The bottom line.

If you’re looking for a relatively inexpensive hotel on the lower east side for a long weekend, The Hotel East Houston is a great choice – probably the best choice. Our niece’s parents stayed at the Gem and she said the Hotel East Houston was much nicer – the Gem didn’t have the rooftop deck and the rooms were just as small or smaller.

Room Tip: A corner room (rooms ending in 3) is a good choice - windows on two sides. A higher floor would be best.
  • Stayed: October 2013, traveled as a couple
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4  Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

We Spent 6 nights in Hotel East Houston. You can't fault the location. It is on the main F Subway line that runs from Brooklyn to Uptown ( You can be at the Rockerfeller Centre in 18 minutes !) The room was small and it does pose a few logistic issues when travelling with 2 decent sized suitcases however this is not a reason to avoid the hotel, I believe everywhere in NYC is "compact" in size at this pricepoint.
The concierge allowed us to leave our bags when we arrived early, allowing us to check out the local area for a few hours until our room was ready.
The rooftop deck provides beautiful skyline views ( although it was booked out Friday and Saturday nights with private functions).
A mentioned in another review, our room also had the Translucent Glass Wall between the bathroom and bed so you need to be comfortable with your travelling partner as there is not much privacy.
All in all the hotel is great , the team are nice, the location is perfect if you are looking at the Lower East Side ( and you can walk almost anywhere if you want to absorb the neighbourhood).
Would look at returning on the next visit.

  • Stayed: September 2013, traveled as a couple
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Thank BrianSydneyAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

Ill make myself clear that the points above don't go to the hotel as I don't think very highly of it, the location however cannot be beaten if this is the area you want to be in. It is so incredibly central to everything. The subway is 10 steps away, wholefoods is one block down the street, and the spectacular shopping of soho is 4 blocks down. As is a plethora of street food, bars, restaurants and so much more. If you want central, stay here. But it isn't tourist central!

The hotel is deceiving, the images online aren't what you get when you arrive, the room is small, which I expected, but it wasn't as updated and as chic as I was expecting, so the images and descriptions were mimsleasing. The rooftop, yes, it has stunning views, however, it was booked out to a private function on Friday and Saturday nights, so why advertise it as a hotel exclusive rooftop when they rent it out. Hmm. Very disappointing as I really wanted to have a relaxing afternoon Friday before the baseball on the rooftop and watch the world go by and this wasnt possible.

The staff were friendly enough, the king bed was comfortable and the double glazed windows were a relief as the street noise of E Houston can make you want to punch something. All in all is was an ok experience.

  • Stayed: September 2013, traveled as a couple
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Thank RPK89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013 via mobile

In a very good place, near by a subway station. Small room but new and clean, as well as the restroom. Good air conditioner, nice view of the empire state building. There's no breakfast but at the last floor there's a magnific terrace. Should i come back in NYC, i would choose this hotel again.

  • Stayed: August 2013
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Thank eeeleonora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Translucent? Curious for a title you might think, however this will be the one and only negative feature of the hotel I have to add.. but we’ll get to that last.

For us, you can’t get much better than this location. This area is where it’s at for our style shopping, bars, and sightseeing. We were able to pop back to our room to change or relax in between outings which is really, really convenient (especially when walking and looking for an available restroom in the city).

The staff are excellent; very nice and accommodating. They offer restaurant recommendations and are available 24 hours a day at the front desk. They even allowed us to “check” a bag after we checkout of the hotel so we didn’t have to tote it around the city all day before leaving that night. This is a major benefit.

The hotel was exactly how you see it in the pictures; clean with beautiful modern furniture and art. The 7th floor offers a gorgeous roof top deck open 24 hours a day. I especially loved the view late at night lite up with lights *and* early in the morning with my cup of complementary tea! They also serve coffee in the basement lounge area.

The room was small as to be expected in any NY hotel. Now to the ‘translucent’ part of our stay. The wall separating the bathroom and bedroom was made a beautiful frosted glass. That’s right, you get a full view of your partner taking care of business from anywhere in the room, especially when you’re sitting on the bed. Don’t get me wrong, it looks great but it’s not very realistic. Good thing my boyfriend and I are comfortable enough with each other to laugh this off, but we did spend the night using the facilities with the lights off to make it somewhat private. I know a lot of couples this would not fly with, and I would think this room should have listed that maybe as warning to what you should expect. I’m also curious if the rest of the rooms are set up the same way. I would ask prior to booking, although we may try out another hotel in area *only* because of the bathroom issue. Everything else about the East Houston Hotel was wonderful, and would have received 5 stars from me if not for that wall.

  • Stayed: August 2013, traveled as a couple
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1  Thank KimofHearts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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