I will never ever try to do business again with the Super 8 in Carlsbad. I booked a room for the 22nd of December and wanted to check out the next day. On the 22nd there was a huge storm warning and I didn't want to get snowed into Carlsbad (I live in El Paso). So I called to cancel, explained my situation and wanted to book a room another time. They said I had to pay for the night's stay even though I couldn't come because they only give you 24 hours to cancel. Even when I said I would book another night, they still wanted me to pay for the night I wasn't even going to stay. I talked to corporate and they were wiling to work with me and not charge me, but this Super 8 refused to even consider not charging me the full night's price. I talked to a guy at the front desk who was extremely rude and blatantly lied to me. He said corporate wouldn't let him cancel the charge which was untrue. I told him I would never do business with his Super 8 again and he asked me if I was threatening him. Really??
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- Also Known As:
- Super 8 Motel Carlsbad Hotel Carlsbad
- Super Eight Carlsbad
- Carlsbad Super Eight
- Carlsbad Super 8