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“Surprisingly good”
Review of Stevens Inn

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Stevens Inn
Ranked #6 of 22 Hotels in Carlsbad
Charlotte, North Carolina
Level 6 Contributor
237 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“Surprisingly good”
Reviewed January 5, 2014

Driving up - it didn't look great. I was wrong. This place is great. The bed was very comfortable. We had dinner in the restaurant. It is a pretty room and the food was good. Breakfast the next morning was excellent with great eggs. Way above our expectations. I'd stay there again. The bathroom was noisy but the sleeping room was quiet. There is no door (or a complete wall) to the bathroom but it didn't matter. They layout worked fine.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SueMC_56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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568 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
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SLC
Level 6 Contributor
190 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed December 30, 2013 via mobile

Stayed for three nights. The maid service was not great. There was hair on the bathroom floor when we arrived. The sheets were inside out and upside down. The worst thing was the landscaper started up a fork lift right outside our room about 7:30 in the morning and proceeded to move landscape rocks back and forth in front of our room. When we mentioned these issues the manager took one nights charges off our bill, took responsibility and apologized for the problems.

Stayed December 2013, traveled with family
Helpful?
Thank Teri H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, United States
2 reviews
Reviewed December 26, 2013

This hotel is not worth the price but all the hotels in Carlsbad are over priced. The oil companies in the area have driven up the prices. It's a shame for those of us traveling. Had we paid the normal rates this would have been a good stay. The cleaning staff very friendly. Front desks employee needs customer service. Breakfast was good, bed comfortable and room clean. We took the Carlsbad lantern tour and the Christmas on the Pecos. Both excellent!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Denita P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, United States
1 review
Reviewed December 23, 2013

I travel at least one week per month and this was the worst hotel I've stayed at anywhere in the US this year. The room rate was high, room quality poor, and had to deal with barking dogs all night three of the nights. I even got to enjoy a pile of dog crap right outside my door two of the days. Staff said they'd talk to dog owner, but it continued nightly. I would have stayed anyplace else, but other hotels in town were even further outside of per diem due to oil rush in region.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gerald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Carlsbad hotels

La Mesa, New Mexico
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 19, 2013

We stayed at this hotel in order to enjoy Christmas on the Pecos. We found the location convenient. There were a lot of oil or mine workers staying there with trucks all over the place. Most left for work early, so we were awakened by that as well as a few car alarms during the night. I felt the $150 nightly charge to be too high for the hotel. The service was excellent, both at the front desk and in the dining area. Found the room to be clean, and comfortable. Breakfast was average, but again the service was very good.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Leslie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio Rancho, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 15, 2013

This hotel is a decent price considering the others on the same street are easily $100 more, but it might be worth it. The water was never hot for the shower, the room was cold and the other guests had trucks that were so loud when they started them up at 4am to go to work. The breakfast was pretty good. The lounge/bar was fun. But for me, my business trip, I will not stay here again.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, CT
Level 5 Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed December 13, 2013

Overall, it was a pleasant experience. The room was huge, the bed was warm and comfy, breakfast was early (6-9) and hot (sausage, scrambled eggs, biscuits, pancakes). Wifi signal was strong and speedy for Youtube viewing. However, the shower was not very hot, the water pressure was more like a sprinkler, and the outlet at the sink was missing a faceplate (not so good next to water, no?). Also, there were little things that make you think twice about the clientele/area around you. For example, there is a sign next to the TV that says "commercial grade, will not operate for residential use". What kind of guests are regularly stealing the TV? During check in, I got these little orange vouchers for the breakfast buffet. Are they really having problems with non-guests wandering in for the food?. The last time I was verified for a breakfast buffet was over 10 years ago. Finally, my Do Not Disturb sign was missing These are all little things that didn't impact my stay but collectively would make me think twice before staying again, especially considering the premium room rate.

Room Tip: Ground floor rooms get a lot of parking lot noise from pickup trucks coming and going even late into...
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  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank huangj02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stevens Inn

Property: Stevens Inn
Address: 1829 S Canal St, Carlsbad, NM 88220-6517
Location: United States > New Mexico > Carlsbad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 22 Hotels in Carlsbad
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Stevens Inn 2.5*
Number of rooms: 220
Official Description (provided by the hotel):
Formally know as Best Western Stevens Inn we are now Independent and are doing business as Stevens Inn Inc. ... more   less 
Reservation Options:
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Also Known As:
Best Western Stevens Hotel Carlsbad
Carlsbad Best Western
Best Western Carlsbad

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