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“Don't waste your money.”

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Executive Suites & Hotel
Ranked #22 of 22 Hotels in Carlsbad
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Don't waste your money.”
1 of 5 bubbles Reviewed December 27, 2010

Room was fair but in need of paint and wall repair. Complimentary breakfast was a real shocker. Can everyone say 'WalMart special'. Great value jelly open on the table, bread open with no tongs to grab it, just use your hand with everyone else. No heat in the breakfast room either. I guess they are trying to save money. Bottom-line, spend a little more and get another hotel.

  • Stayed December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank drengin2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    8
    3
    3
    6
    62
See reviews for
21
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    1.5 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    1.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
Mora, New Mexico
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 bubbles Reviewed December 16, 2010

Stayed here during a trip that we took with a group. Hotel looked ok from the outside. The lobby was ok. We got to our room and the carpets had not been vacumed, the bathroom floor looked like it had not been mopped. The trash can was extremely filthy and didn't even have a liner. The vent had a lot of dust, the carpet near the bathroom was coming off of the floor and was exposing part of the floor and side of the wall. The sheets looked clean but the bed was poorly made with half of the sheets hanging out of one side of the bed and there was a big hair in between the sheets. The sides of the toilets were filthy and the tub looked grimy. Part of the ceiling above the shower was already starting to hang low, looked like it could give at any minute. There were stains all over the walls and on the ceilings. The lock to our room didn't even work. When we checked in, I had not noticed. We went to the Christmas on the Pecos and I made sure to close our door before leaving. When we got back to the room, my son opened the door without even using the key. Luckily the deadbolt worked on top and we were able to keep it a bit more secured through the night. It just looked like they don't spend much time trying to clean their rooms or keep them maintained. The owners were very friendly but they need to consider that if they are wanting to make money out of this type of business, they need to put more care into the rooms they rent out. It just seems that they don't care much about their business or maybe they don't have enough help. On the positive side, the mattresses were comfortable, but that's about it. I can't say much about their breakfast but it looked pretty simple (cereal, toast, juice). My family was not in the mood for cereal so we decided to eat at the McDonald's down the road. Either way, don't stay here if you don't have to. We sucked it up because we figured it was only one night.

  • Stayed December 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank denmomof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Carlsbad hotels

El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 8, 2010

absolutely the worst place i have EVER stayed in!! looks abandoned!! would be rejected by skid row!! nasty, dirty, old, moldy, and just plain scary!! only the very first picture on their website showing the front is accurate. the rest of the pictures ARE NOT of this hotel. place should have been condemned long ago!! how can this place be allowed to stay open?! only sorry i didn't take pictures to post...BEWARE!!

  • Stayed July 2010, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank robeltra001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 4, 2010

The smell of the lobby was not the typical Indian food smell of locally owned hotels. It was so disgusting I wish we had turned back. I would not even stay in the lobby long enough to check in ....my husband did. Breakfast was literally frosted flakes and nothing else. Carpets dirty, bathrooms fairly clean but black mold present bed ok but matresses were covered in plastic. We slept in sleeping bags with our own pillows.
Location good -- next to great Mexican restaurant. The pictures are from another hotel.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank laura6tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland, Texas
1 review
4 of 5 bubbles Reviewed July 26, 2010

I read the reviews on this hotel and was expecting a nightmare before I got there. We pulled up and it looked ok so we checked in. Robert (at the front desk) was VERY polite and nice, told us what time to be at the bat flight, told us where all the attractions where and the best places to eat. He even thought that I made a mistake and wanted non-smoking because my 7 year old son was with me. He was extremely nice. We got to the room dreading the worst according to the reviews we had read, and there was not one thing wrong with that room. It was fine. The room was clean, the beds were some of the most comfortable I'd slept in, the pool looked good and had a couple of kids in it, we had tv, fridge, microwave.....everything we needed. The only thing we couldn't find was an ice maker. Unless you are just uppity and looking for something to write a bad review on, this place is perfectly fine. We will definitely stay at this same motel if we ever get to go back to Carlsbad.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boston453424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pueblo, Colorado
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed June 27, 2010

Where do I start??? Dirty tampons found under our bed. SICK,SICK,SICK. When I talked to the manger about this he responded by saying, "that won't hurt you"..... Are you kidding me???? That is just sick. This place stunk, it was dirty, We did not dare sleep under the covers. We bought our own towels... We also bought cleaning supplies becasuse I don't think the room HAD EVER BEEN CLEANED BEFORE!!!!! The only reason we stayed is because they had already charged our card and all the other hotels were booked during the Golith softball tournament... The pictures online are NOT,NOT,NOT the same hotel. The manager did not care if people had complaints, he blew you off and never tried to make it better. People needed washing accomadations and he said that he never said they offered this at the hotel, LIES!!!!! People needed towels and he would not give them any!!! First room we had, had a screw locking the window... And all the manager could say was "Jesus protect you", now i agree that Jesus protects me but Come on!!!!!Do yourself and family a favor and run as far away from this hotel as possible!!!!!

  • Stayed June 2010, traveled with family
    • Location
Helpful?
6 Thank Cena81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed June 24, 2010

We stayed in hotel because we were playing in the Goliath Softball tournament. It is gross, discusting, dirty and not what we were sold. They were turning down people who had computer reservations and did not feel bad about this. Don't stay, Don't make a reservation and please Don't eat any food from this place.

  • Stayed June 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank huskerdan377
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Executive Suites & Hotel

Property: Executive Suites & Hotel
Address: 601 S Canal St, Carlsbad, NM 88220-5551
Location: United States > New Mexico > Carlsbad
Amenities:
Business Center with Internet Access Wheelchair access
Hotel Style:
Ranked #22 of 22 Hotels in Carlsbad
Price Range (Based on Average Rates): $
Number of rooms: 100
Reservation Options:
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Also Known As:
Executive Suites And Hotel
Marriott Execustay Carlsbad
Executive Hotel Carlsbad

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