I called to make a personal reservation at 12 noon prior to our arrival, and when i arrived to check in at 7 pm, the motel
Clerk said only suites were available. Just 1 min prior to my arrival the clerk gave a last min basic room to a man , saying the room would be ready in 15 mins . When i asked why i called to reserve a room i was told a basic room
Non smoking would be available now only a 160 suite was available the clerk said it was because i was late checking in. It was 7pm in evening. I originally told clerk 9 pm. She flat out lied and said i did not tell her. Then she said she would get a room the a another clerk said he would give me a room and torn up my form. All this why he let his young sons laugh at the situation. In general they were unprofessional and RUDE. Now i know why they were the last on 12 hotels in town to have rooms.
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