I picked this hotel from Tripadvisor ratings as one of the top hotels to stay in at Carlsbad. It is centrally located and very new looking (they said it was built in the last year or so). There is a Walmart next door and a mini strip mall too. We stayed on the 4th floor and overall it was a great stay. The staff went OVER THE TOP to make sure we were happy - they left a voicemail asking if we had any issues, the front desk has prominent signs of the 100% guarantee - don't like it - don't pay. I'm sure some people will take unfair advantage of that, but it was there.
The best part was the free breakfast - great selection and the dining area was 1st class - the high quality marble trim, seating, LCD TVs. You may as well have been in a nice restaurant and not just the modest breakfast rooms like seen at so many other restaurants. The breakfast staff person was very diligent about keeping things clean and well stocked.
The front desk folks were very friendly and helpful with the Carlsbad Cavern visit info.
Overall, a very nice experience for our 1st time in Carlsbad, New Mexico. Highly recommended.More
- Free Wifi
- Free Parking