Customer Service.........start to finish. We were a group of 10 staying together for a long weekend in the NC mtns. We had matinee tickets to the Flat Rock Theater and wanted to pick up BBQ on the way back to our rental for dinner. When I checked out the menu, location and hours of operation online, I discovered that they closed at 3 pm in the off season. I decided to call anyway and tell them about our predicament........the play didn't end until 4 p.m. I was thinking that perhaps they could recommend another place in the areafor take-out food. Talk about Customer Service.......they agreed to have someone stay until we picked up our order and they did. How great it that!!! Our order was several pounds of bbq, sauce, collard greens, baked beans, Asian coleslaw and they added some of the best cornbread that I have ever eaten..........all for about $57 for 10 adults! For casual take-out bbq, I would rate it as the best. The meat is tender and succulent and there are 5 different sauces to choose from........the chipotle was spicy and a big hit with all. The greens were packed full of down home flavor as were the baked beans. The Asian slaw was a real hit with our vegan...and, of course, the corn infused cornbread was fought over. Again, I cannot thank the owner/s of Hubba Hubba for saving the day and my face.......by staying after closing so I could pick up the promised food for our group. Thank you! Thank you !