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“Good News Bad News”
Review of Broken Spur Inn

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Broken Spur Inn
Ranked #2 of 6 Hotels in Torrey
Certificate of Excellence
San Rafael, California
Level 6 Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Good News Bad News”
Reviewed February 10, 2013

I thought long and hard about reviewing Broken Spur Inn and decided I should. We stayed one night here in January. To be completely fair, the Inn was under new ownership, which was in the process of renovating the place. I'm not even sure that it was really open for business. So I believe our stay was not representative of how the place will eventually shake out.

So why the review? The answer is that ownership was absolutely first class - they couldn't have been more friendly and accommodating. Given the closest market was 14 miles away, they gave us fruit, coffee, and yoghurt for breakfast. We were the only ones staying here, and when we got up in the morning there was no hot water (propane tanks hadn't been filled the day before), so our entire stay was refunded, even though we only asked that the second night be credited. This is evidence of owners really making an effort to do the right thing.

  • Stayed January 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DMLLosAngeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Francine h, Owner at Broken Spur Inn, responded to this review, February 12, 2013
We appreciate the review that you gave us, because personally if I had woke up with no hot water I would have been way, way upset! The propane tanks were filled the next day but that didn't help you and so again we apologize. Our propane guys are suppose to keep our tanks full, but unfortunately it ran dry when you came. A problem we hope we have remedied and never have again. We would hope that you might consider staying with us the next time you come to Torrey. Our steakhouse will soon be open as well as our swimming pool. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Broken Spur Inn

Property: Broken Spur Inn
Address: 955 E SR-24, PO Box 750355, Torrey, UT 84775
Phone Number:
Location: United States > Utah > Torrey
Amenities:
Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Torrey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Broken Spur Inn 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
We have 50 spacious rooms, a conference center, indoor swimming pool, hot tub, bakery, laundromat & gift shop. We are located at the jct of hwy 12 & 24 and are the gateway to Capitol Reef National Park. Because of our hilltop location we have some of the best views in town. Our rooms have free wi-fi, coffee pots, direct TV, fridges & microwaves. Breakfast is included in the price of your room. Our rates are based on double occupancy. Our on-site steakhouse has a great menu with something for everyone. Our meat is aged for 21 days and is cooked to perfection just the way you like it. We also have a kids menu for children under 12. We do serve several varieties of local beer and wine. Our rolls, bread and desserts are baked daily in our very own bakery. We invite you to come stay at the Broken Spur. Kick off your boots and stay awhile. Let the Broken Spur be your home away from home. ... more   less 
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Also Known As:
Broken Spur Inn Torrey, Utah

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