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“Large clean rooms/unfriendly staff”
Review of Red Sands Hotel

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Red Sands Hotel
Ranked #4 of 6 Hotels in Torrey
Certificate of Excellence
Reviewed October 17, 2012

We spent 2 nights at the Red Sands and found it to be unfriendly almost as if it was a bother to them for us to be there.
We found our room to be exceptionally large and a comfortable bed. The housekeeping staff did a very good job and I would have left a tip if she would have acknowledged me when I said good morning to her each day.
The breakfast is minimal as I had read, so that was expected. We enjoyed talking with the other friendly.guests each day at breakfast.
One reason I don't think I would return is the staff, especially the rude woman who checked us in. She also was there one morning looking like she just got out of bed and was walking around barefoot while talking on her cell phone in the breakfast area. It was very unappealing. When I wanted to check out another clerk was outside smoking inside of being behind the desk. Not a very professional attitude..

Room Tip: A room in the back by the side entrance has easy access and away from lobby noise
  • Stayed: October 2012, traveled as a couple
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Thank texan54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedSandsHotel, Guest Relations Manager at Red Sands Hotel, responded to this reviewResponded March 17, 2013

Thank you for taking the time to make us aware of both the pleasant and unpleasant parts of your stay with us. We have our staff read these reviews and implemented additional customer service training in hopes of improving your experience while interacting with our staff. We have also added additional items to our breakfast menu including scrambled eggs and sausage. We hope you will give us a second chance and stay with us again in the future.

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404 - 410 of 604 reviews

Reviewed October 15, 2012

This place was just what we were looking for. It was clean and organized and just a place to sleep. Nothing fancy but got the job done and it was close the park. For the price I'd definetly stay again. Note* the second floor doesn't have an elevator.

  • Stayed: October 2012, traveled with family
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Thank Nate1236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2012

Not the most cheerful greeting but a great location to start from and explore Capitol Reef or rest at night after a long day of hiking or sightseeing. The internet in the lobby was very slow and the computer corner had very little light. Breakfast was average with bagels, toasts and waffles. I would stay there again since it was good value, easy to find, clean, basic rooms with views of the valley below. Nothing posh or fancy but a good stop on the road in between national parks.

  • Stayed: September 2012, traveled as a couple
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Thank jjlasne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedSandsHotel, Manager at Red Sands Hotel, responded to this reviewResponded April 16, 2013

Dear Guest,

On behalf of the management and staff here at Red Sands Hotel, I would like to thank you for choosing to spend your vacation with us and for sharing your views of your stay with the online community here on Trip Advisor. We would like to let your know that we have upgraded our breakfast options and replaced all our beds with extra plush 4 star quality beds! It was our pleasure to have provided you with great service and we sincerely look forward to your next visit with us.

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Reviewed October 8, 2012

The Red Sands Motel is a good value for the area; less than $80 a night with AARP or AAA. The room was clean; the linens and towels on the newer side. The bed, extremely comfortable. Although it is located on a busy road, the traffic thins at night and it was relatively quiet. Amenities include an indoor pool and hot tub in good repair; a nominal continental breakfast. The late afternoon receptionist could use a few pointers in "guest manangement". The site is about a 10 min drive to Capitol Reef and about a 5 min drive to downtown Torrey.

  • Stayed: October 2012, traveled as a couple
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Thank Bellaire56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

Room was good and we used the pool and hot tub--always nice after a day of hiking. Amenities and breakfast were pretty standard fare, but price was reasonable. Unfriendly staff at front desk when we arrived...

Room Tip: If the road traffic bothers you, ask for a room on the back side of the hotel. We were on the first...
  • Stayed: September 2012, traveled as a couple
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1  Thank 1jane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

The front desk check in was friendly, the room was clean, and the view was pretty good, too. The room was a basic two queen and the breakfast offered the standard fare, but was adequate. This is a very good place to stay when visiting Capitol Reef.

  • Stayed: September 2012, traveled with family
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Thank bucky5860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2012 via mobile

Good basics: clean room; ok breakfast; very helpful and friendly staff; ok room amenities...(just missing some lighting) but again, a great location for exploring the nearby Capitol Reef National Park.

  • Stayed: September 2012
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Thank webcam13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Sands Hotel

Address: 670 East Hwy 24, Torrey, UT 84775
Phone Number:
Location: United States > Utah > Torrey
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #4 of 6 Hotels in Torrey
Price Range: $104 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Sands Hotel 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
Welcome to Red Sands Hotel Capitol Reef your gateway to adventure in one of southern Utah's most beautiful national parks. Red Sands Hotel's clean rooms, new plush beds, flat screen TV's and refreshing pool make it the perfect home base. Start your day with a buffet-style hot breakfast including scrambled eggs or omelets,(selections rotated daily for variety) sausage, waffles, cereals, yogurt, fresh bagels & breads, seasonal fruit, juices and milk. Of course we serve coffee and tea 24/7 at Red Sands Hotel for your convenience. After an exciting day of hiking through red rock, biking on endless trails, and discovering the beauty of Capitol Reef, relax at Red Sands Hotel! ... more   less 
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Also Known As:
Red Sands Hotel Torrey, Utah

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