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“Capitol Reef Area”

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Capitol Reef Resort
Ranked #3 of 6 Hotels in Torrey
Certificate of Excellence
Reviewed April 14, 2014

Hotel room was clean, but reception area was not. A child (about 13) was working the souvenir counter right across from the reception desk and pounding on the counter the whole time we were trying to check in. Front desk clerk didn't look or act professional. We felt like we were bothering her by just trying to check in. Morning staff wasn't any better. Didn't know if this hotel provide breakfast (they have a restaurant on property) but when we asked they provided a very short 'no' like we were stupid for even asking. Our next trip through we will be staying at one of the other hotels in the area.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
Thank 922mikel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capreef, Front Office Manager at Capitol Reef Resort, responded to this reviewResponded April 17, 2014

Sorry about this we do have a Breakfast for two rate, but not a free breakfast. Again Sorry CJ

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816 - 822 of 1,427 reviews

Reviewed April 13, 2014

We have been staying here for about 20 years and opened our room door to a lovely remodel.
Spotless room and bathroom, new mattresses and furniture tastefully done- always enjoy the red rock view from the deck. Motel was quiet, sleep quality good. Location, location, location-especially for small town Utah. We shall return.

  • Stayed: March 2014, traveled as a couple
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Thank sueprc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capreef, Front Office Manager at Capitol Reef Resort, responded to this reviewResponded April 17, 2014

Wow Thank You we are so happy you liked what we have done we have made many changes and we are upgrading somewhere every year. Thank You again it means a lot from someone who noticed the changes from before to now. CJ

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Reviewed April 8, 2014

Close to the park with spectacular views. The hotel itself is a bit run down but if you need a basic place to stay while visiting the park, this is a good choice. We stayed for 5 days and during that time we had issues with a broken toilet in our room; the staff was helpful and quickly fixed the problem for us.

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capreef, Front Office Manager at Capitol Reef Resort, responded to this reviewResponded April 17, 2014

Thank You for your comment Its good to hear the problems was fixed quickly for you. CJ

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Reviewed April 5, 2014

balcony view is of a ridge line. beautiful in both sunrise and sunset light. easy access to capitol reef trails. great grub across the street. room decor was nicer than most hotels. we stayed for two nights and enjoyed it. Nice small town within a few minutes of hotel

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Donald C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capreef, Front Office Manager at Capitol Reef Resort, responded to this reviewResponded April 6, 2014

Yes we have a great location close to the Park and we try very hard to keep the property up and help were ever we can to make the guest stay comfortable. CJ

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Reviewed April 1, 2014

BW Capitol Reef is a great stay : you're close to Capitol Reef and the place is a nice place with charm. Great dining in the neighbourhood and quiet at the same time.When going to Capitol Reef; this hotel is a must...Great base to do your thing...

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Christel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capreef, Front Office Manager at Capitol Reef Resort, responded to this reviewResponded April 6, 2014

Thank You for a great review and for you comments CJ

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Reviewed February 28, 2014

Room was clean. Beds were comfortable. Light bulb at entry was out, but was immediately replaced when I asked. Overall lighting in the room was poor. View from the balcony was great. Room did not include breakfast, as there is a restaurant connected to the motel. Food at the restaurant was average.

Room Tip: Ask for room with a balcony view.
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  • Stayed: February 2014, traveled as a couple
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2  Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capreef, Front Office Manager at Capitol Reef Resort, responded to this reviewResponded March 1, 2014

Thank You Bob, we are so glad you comments on our property, we have a Breakfast for 2 rate available its more per night for this option. Thank Again CJ

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Reviewed February 28, 2014

Rooms are great, view is good, it was a nice stay until Wake up time : everybody has been beaten by bed bugs. I checked Under the sheets and I saw a lot of bugs. It was a very bad memory.
The girl at the front desk didn't even care.

  • Stayed: March 2013, traveled with family
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6  Thank Marion E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
capreef, General Manager at Capitol Reef Resort, responded to this reviewResponded March 5, 2014

I have check all out record I'm defenantly puzzle about your comments we keep close records of our issues this I would remenber with out a record, even from a year ago. We take matters such as this very seriouly we do not take them lightly. CJ

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Additional Information about Capitol Reef Resort

Address: 2600 East Highway 24, Torrey, UT 84775 (Formerly Best Western)
Phone Number:
Location: United States > Utah > Torrey
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Torrey
Price Range: $85 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Capitol Reef Resort 3.5*
Number of rooms: 138
Official Description (provided by the hotel):
Starting at check-in, you'll love the cozy, clean and sophisticated rooms that offer abundant amenities, including cable satellite television with Starz(R) and Encore(R), a coffeemaker, free high-speed Internet access and much more. Make your stay extra special by booking a Garden Suite, a mini-suite or a room with a balcony or Red Rock Cliff views. With Chimney Rock Restaurant located on the premises, a delicious meal is never far away. Just one mile from Capitol Reef National Park, you can explore almost 100 miles of natural wonders, including cliffs, canyons, domes and natural bridges. From Hickman's Bridge and Fishlake National Forest to Anasazi State Park and the Prehistoric Petroglyph, there are many other stunning sights to see and they're all within about an hour of this Torrey hotel. Additionally, enjoy easy access to all the area's parks, where you can delight in hiking, backpacking, canyoneering and photo tours. Love outdoor adventure? Our property puts you in the perfect location, as we're situated in the Grand Circle of National Parks - plan a day trip to the Grand Staircase, Bryce Canyon National Park, Canyonlands National Park or Zion National Park. Situated right off of Highway 12, enjoy exploring so many more attractions and being able to easily get where you're going when staying at this Torrey, UT hotel. ... more   less 
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Also Known As:
Best Western Capitol Reef Hotel Torrey
Best Western Torrey
Torrey Best Western
Capitol Reef Resort Torrey, Utah

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