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“RUDE, RUDE, RUDE!!!”

Poor Richard's Sandwich Shop
Ranked #7 of 38 Restaurants in Manteo
Certificate of Excellence
Price range: $3 - $10
Cuisines: American
More restaurant details
Restaurant details
Dining options: Late Night
Description: Enjoy lunch overlooking Manteo’s Main Street from the Pub or enjoy the sound views and boardwalk from the waterfront dining room and porch.
Reviewed September 18, 2011

The only reason I am rating this place "poor" and not "terrible" is that, technically speaking, my husband and I did not actually taste the food here. We stopped by for lunch on the first day of our Outer Banks vacation and were initially confused as to where to go because the bar is the first area we encountered and it appeared to be open. There was another couple standing there but when no one came to wait on them they went on into the back of the restaurant and we followed them. We all got into line behind two other people who were waiting at the counter. When the couple who had been waiting at the bar got to the counter the man asked (politely) why no one had been in the bar to wait on them. The girl behind the counter snapped, "The bar doesn't open til 5!" After the couple placed their order, my husband and I were next. Before we could open our mouths she looks at us with the most sour expression imaginable and tells us we have "jumped the line" and she will not take our order until we get in line in the right area. By this time, two other couples had come in and were waiting in the "correct" area. Both couples assured the counter girl that my husband and I were the next to be waited on. Despite that, she still refused to either look at us or take our order. My husband said, "let's just go somewhere else" so we walked across the street to the Full Moon Cafe and had a delicious lunch with a MUCH friendlier staff.
This place seemed fairly busy so maybe they're not all that worried about good customer service. All I know is, my husband and I travel and eat out a lot and I can't remember the last time we were treated that rudely! We will not be back.

    • Service
1  Thank teresact2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 2, 2011

We were on Roanoke Island to visit the aquarium and decided to do a little sight seeing in Manteo on the way back to Nags Head. After going in a few shops we asked a local retailer (bookstore owner) what was good in the town. He said all the little restaurant and cafes were good! We decided to try Poor Richard's Sandwich Shop and we were glad we did. This place is sort of a cross between fast food and a sit-down restaurant, but with much better food than fast-food! They made the sandwiches to order and the sandwich menu us so extensive it took me awhile to decide what to eat! We ate inside, next to the beautifully hand painted wall --it is a mural of Manteo-- but there is also outside seating on the back porch overlooking the marina.
The girl behind the counter where you order didn't have much personality or seem to care much that we were there. I think it was close to closing time. They close early in the winter so maybe we were keeping her from something more important than being friendly to out-or-town customers...

    • Value
    • Atmosphere
    • Service
    • Food
Thank ladylynnea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2016
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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