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“What a Pleasure”
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Very good
3 reviews
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Overview
Rental Home -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Wellfleet, Cape Cod, Massachusetts

Reviews from our community

Very good - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
bella2011...
North of Boston
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice location, beds too hard!”
Reviewed September 3, 2016 for a stay in August 2016

The location and layout of house are nice. Unfortunately the upstairs rugs smelled of cat urine. Also, the beds were much too hard. We have rented on the Cape for 8 years and never encountered such poor service from the rental agency.
I emailed about the dirty gas grill, smell, and beds. I was asked if I could sleep on the couch cushions or the floor since the beds were so hard. Also, the base price was listed at $1200, after all of the fees were tacked on the price was closer to $2100. We would neither rent this house nor work with this agency again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: smell, beds, overpriced
Traveling group: Teenagers
Would you recommend this hotel to a friend?   No.
Recommended for:
People with pets
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Sep 6, 2016
It is unfortunate that this guest chose to omit the effort that was taken on the part of this agency to redress her grievances.
The home she rented has been in our portfolio for many, many years and is booked mostly by repeat guests who invariably describe the bedding on the evaluation as “very comfortable.” Given this, the owner (who is quick to respond and reimburses guests for any little issue) felt the guest’s problem had more to do with individual preference rather that a defective mattress, and he made the decision not to comply with her request to reimburse her for a bed topper, an expensive purchase. My suggestion that she use the cushions on the couch to soften the beds was intended to help her, not to belittle her.
I took personal time to buy a bottle of Ultra Strength Nature’s Miracle to remove the smell of cat urine, drive the 30 miles round trip to Wellfleet with the intention of cleaning it myself, only to find that the guests were not home. I had no option but to leave the bottle on the deck.
Finally, the “base” rate for this home is the winter rate; summer rates are typically twice that, which shouldn’t have surprised her since she has been coming to Cape Cod for 8 years. This is how Flipkey advertises its homes, and we have no control over that.
This agency is genuinely troubled when a guest’s vacation is derailed in part by the home they choose. But we stand by 300 Gross Hill in Wellfleet as among one of our choicest and problem-free homes, and wish the very best for this guest in choosing a home that suits her criteria next summer.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY
Reviewed September 20, 2012 for a stay in August 2012

Value Rooms
Location Cleanliness
Check in / front desk Service
Recommended for:
A romantic getaway
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
null
Reviewed June 6, 2008 for a stay in December 2007

Value Rooms
Location Cleanliness
Check in / front desk Service
Liked best: Convenience to the beach & fireplace
Liked least: Close to road.
Traveling group: Family (extended)
Your age range 55-64
Would I recommend this vacation rental to my best friend?  
Recommended for:
Friends getaway A romantic getaway
Older travelers Families with teenagers
Tourists
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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