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“This modest motel exceeded expectations.”

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Best Western Canyon De Chelly Inn
Ranked #1 of 2 Hotels in Chinle
Certificate of Excellence
Phoenix AZ
Level 5 Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“This modest motel exceeded expectations.”
Reviewed June 7, 2009

The exterior is old-style, but all the interiors have been recently updated. We received a friendly greeting in the small but nicely appointed lobby/reception area. The upholstered furniture and granite-topped reception desk looked new. A small gift shop adjoined the lobby.
Our room was completely refurbished with new furniture, carpeting, and lighting. The bathroom had new tile, fixtures, lighting, and granite-topped vanity and grantie tub-surround. Along with the fresh appearance, the room was clean. The bed was OK.
Although the room was only a few rooms back from the highway and on the first floor, it was quiet.
The on-or-off-only AC/heater was annoying, but the weather was moderate, so we didn't have to run it much.
We didn't use the indoor pool, but we checked it out and it looked clean. The spa was a separate hot tub set up in the corner of the room. The picnic area didn't have any tables, unlike those pictured. Maybe they put them out in warmer weather.
With our AAA discount, the about $100/night rate for a king bed seemed reasonable for an area where there is very little competition. Our only request for some extra service was promptly attended to.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Raleigh, North Carolina
Level 6 Contributor
92 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed May 14, 2009

Pluses: decent sized room, clean, pretty quiet. They give you an old wash cloth for wiping of dusty shoes and such, which I thought was a nice touch. Our room came with a mini-fridge and microwave.

Minuses: worst pillows EVER. I thought the sheets were pretty itchy too, but it could haven been my sunburn. no elevator. Possibly the world's slowest internet (but it was free, so). yellow-ish water in the sink and toilet is sketch.

The Junction restaurant pluses: even locals eat there, pretty good food--even sells Pizza Hut pizza! Minuses: world's slowest service.

Of course, like others have said, you only have 3 choices in Chinle, and they know it, so the BW can charge you $130 for a room you otherwise wouldn't pay more than $75 for. But I'd be willing to bet that although the HI and Thunderbird are also not good values, they're better hotels than the BW.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CRSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 15, 2009

The room was acceptable, but barely so. We travel for a living and our company had booked us for 4 months. We had a room with 2 full beds and were charged for queens, and were told we could rent a microwave for ten dollars a day. The staff was rude and uncooperative. Moved to the Best Western in St Michaels, nice staff, nice rooms, much better value.

  • Stayed April 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gypsyfey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, England
Level 6 Contributor
182 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed April 7, 2009

After some of the reviews we didn't have great hopes but it was fine. Nothing wonderful but a nice room and front-desk ok. Not impressed with the restaurant at the front of hotel though. Very basic. Breakfasted at Thunderbird Lodge Cafe instead and that was much more interesting.
One thing to watch. We were there in March having come from Phoenix. Discovered only by the clock on reception wall that we were an hour later than we thought. Turns out Chinle is in Navajo Nation and operates daylight-saving whereas the rest of Arizona doesn't. Nearly made us miss the restaurant entirely because that closed at 8!

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A&A_F-L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, Oregon
Level 4 Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 2, 2009

No complaints. Very clean; excellent condition. Restaurant adjacent to the facility was friendly and served good meals.
Chinle is not a social walk-a-bout destination.

This is a high desert location so expect breezy conditions and the fact that fine windblown sand is always looking for somewhere to collect.
We would stay there again and in fact we did. After the first night we got going too late to catch the morning open truck from the Thunderbird into the canyon so we took the afternoon run (about $45 each). They did a good job. Glad we had cold weather gear.

Given open range livestock conditions (you hit em/you buy em) we opted to not drive into the evening so stayed a second night.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gonepackin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 31, 2009

This was my third trip to Chinle (Canyon de Chelly). I have always stayed at the Best Western. The Motel is clean and newly remodeled. The restaurant serves great food for breakfast, lunch and dinner. There is also a Pizza Hut Express on property. The swimming pool area is clean. After a long trip and a full day at the Canyon, it is nice to come back and enjoy the saunna, jacuzzi and heated pool. It is especially nice that the restaurant (Junction Restaurant) is on property. Everything is there and the staff is friendly. There is also a fitness room. The Jeep Tour Company will pick you up at the lobby. This is the place to stay!

  • Stayed March 2009, traveled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank CookePhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Level 6 Contributor
122 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed March 26, 2009

Not much choice if you want to stay close to Canyon de Chelly. And the Best Western knows it. The result: overpriced and not willing to do an extra effort for the customer. Granted, rooms are spacious and clean. The water had a yellowish color though, not very reassuring. The pool area was dark and since I couldn't find the light switches, I asked the front desk. I really had to insist before some was willing to turn on the lights. Unfortunately the water was dirty, the hot tub cold and the sauna not working. We payed 95 dollar for the service you get at a cheap motel. But then again: what other options are there?

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StevieJana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Canyon De Chelly Inn

Property: Best Western Canyon De Chelly Inn
Address: 100 Main Street, Chinle, AZ 86503
Phone Number:
Location: United States > Arizona > Chinle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Chinle
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Canyon De Chelly Inn 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Stay at this 100% non-smoking Chinle, Arizona hotel located minutes away from the picturesque Canyon De Chelly National Monument, Hubbell Trading Post and Chuska Mountain. Situated only four miles from Northern Arizona's Canyon De Chelly National Monument, the BEST WESTERN Canyon De Chelly Inn provides guests with friendly customer service and comfortable accommodations for an affordable price. Each well-appointed guest room at this Chinle area hotel features cable satellite television with HBO® and high-speed Internet access. Begin each morning with a delicious meal at the Junction Restaurant, located onsite, before taking advantage of hotel amenities such as a newly remodeled indoor heated swimming pool and spa, steam room, and business center. The hotel also features an outdoor picnic area and meeting facilities accommodating up to 80 guests. Enjoy an afternoon Jeep tour of the Canyon De Chelly Monument, arranged by the hotel or visit the Hubbell Trading Post historic site for an insight into the history of the Navajo Nations area. Guest will also love a day of fun horseback riding through the scenic outdoors or hunting on Chuska Mountain, just a short distance from the hotel. Take a quick day trip from the hotel to visit the Four Corners, the Painted Desert and the Petrified Forest or enjoy local entertainment at the annual Central Navajo Nations Fair. Other nearby attractions include Tsaile Lake, Wheatfield Lake, The Hopi Reservation and Monument Valley. The friendly, helpful staff at the BEST WESTERN Canyon De Chelly Inn is ready to ensure a fun-filled memorable stay in Chinle, Arizona. Make a reservation today and save! The Junction is closed on all major U.S. Holidays. ... more   less 
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Also Known As:
Best Western Canyon De Chelly Hotel Chinle
Best Western Chinle
Chinle Best Western

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