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“Great Location, Fair Hotel, Lots of Dogs”

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Holiday Inn Canyon de Chelly
Ranked #2 of 2 Hotels in Chinle
Moab, Utah
Level Contributor
57 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
“Great Location, Fair Hotel, Lots of Dogs”
3 of 5 bubbles Reviewed July 2, 2008

The facilities and amenities at this Holiday Inn are much like many other major motels in the south west. There are several separate two storey buildings; the room doors open to interior corridors rather than directly onto the carpark. This means that the many, many stray dogs hanging around the motel can’t actually sleep on your doorstep but are kept waiting outside near the cars (see photo)

The room was a standard two Queen bed motel room with a chair, a desk, and a television. The bathroom was small but adequate for an overnight stay. Wireless internet access worked well. Housekeeping applied liberal amounts of room deodorizer to the room and to the corridors, possibly to hide something but maybe just to be sure.

The desk service at check in and out was efficient although not overly friendly. They did apologize for the on-site restaurant being closed due to an equipment breakdown.

The Holiday Inn is located very conveniently at the entrance to Canyon de Chelly National Monument. Downtown Chinle is a couple of miles away and there are several fast food restaurants there as well as The Junction restaurant which is part of the Best Western motel.

  • Liked — Location at Canyon de Chelly NM
  • Disliked — Must Love Dogs
  • Stayed December 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Noel-Donna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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873 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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new york, new york
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed June 8, 2008

Several of the hotels guest ameniites were not available...guest laundry, swimming pool and internet asccess in my section was unavailable. Keep away from Garcias breakfast buffet...scrambled eggswere so watered down they were barely recognizable as eggs and the fruit bowl had very little fruit for five dollars. Go to the Junction ( Best Western)

  • Liked — close to Canyon de Chelley
  • Disliked — see review
  • Stayed June 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank suzeherself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
63 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 bubbles Reviewed May 1, 2008

Having read some comments about Chinle and this hotel we expected the worst but couldn't have been more incorrectly informed. The hotel was clean and comfortable, the service was friendly and efficient. Restaurant served good, reasonably priced food and breakfast buffet was included in the nightly rate. Proximity to Canyon de Chelly was a bonus for trips to the rim and for getting to the tour departure point at Thunderbird Lodge.
Would certainly stay here again and recommend to others.

  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EbenezerS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Level Contributor
261 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed April 2, 2008

The room is nice, clean, comfortable quiet. The hallway of the rear building where we stayed smelled of smoke, but the smell did not enter the room. Their kitchen was out of order, but they did set up cereals, rolls, juices, etc. in the morning. Had to enter the exercise room through a conference room and found it freezing cold in the exercise room, I couldn't even break a sweat no matter how hard I worked. But overall this was a good value.

  • Liked — Clean, close to canyon
  • Disliked — Exercise room, smoky hallway
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fountain Hills, AZ
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed November 26, 2007

Clean and modern. Staff was polite. Walls were thin, so we heard the TV next door till midnight and loose dogs barking in the back. Other than that, everything was fine. Nice stay before / during exploring the amazing canyon.

  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank d90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inverness
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed October 24, 2007

I have to agree with some of the reviews posted that Chinle is not, in itself, a tourist attraction. In fact I think it is fair to say that far from being " scruffy " it is a complete dump. There is nothing whatsoever to commend it other than this hotel and especially Canyon De Chelly itself.

First the hotel. I can only say that that is an oasis in a desert. Heart sinking as we drove further and further into the abyss that is Chinle our spirits were restored when we turned into the hotel.

The reception staff on arrival were fine and our room was ready. As for its space and cleanliness these had not, in any way, been compromised. Sliding doors onto a patio area overlooking the pool were a bonus. The bathroom was a very good size and the towels were plentiful and up to the mark. The shower was hopeless however and I now know I should have mentioned this because after the first night wrestling with poor pillows I left a note for housekeeping asking for
firmer pillows. These were waitng for us on return - so full marks there.

There is nowhere to dine in Chinle other than the hotel so you have to use the restaurant. All in all the standard and quality of dining was slightly less than average and at times the level of service wavered between amateurish enthusiam and downright indifference.

There is a nice gift shop but the service there was also erratic.

Check in had been fine. Check out (by the hotel manager who was on duty) was not. He was insistant on charging me for a lunch - packed or otherwise - which we had not had. Eventually with ill grace he determined that the voucher was for breakfast which we had had that morning. The additional local taxes were a bit unexpected.

Do not let this put you off visiting the area however as the jewel in the crown is Canyon de Chelly itself. Just a few minutes up the road the canyon is stunning, magnificent and wholly evocative.

I am at a loss to know why so few white Americans visit this stupendous and wonderful area.

  • Stayed September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank gcoop17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, VA
Level Contributor
197 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 bubbles Reviewed October 3, 2007

After driving through Chinle and seeing how scruffy it was, I was pleasantly surprised to find that the Holiday Inn was a nice, clean and modern motel. I would stay here again if needed. Was only here for a night.

Stayed September 2007
Helpful?
1 Thank Sukibot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Canyon de Chelly

Property: Holiday Inn Canyon de Chelly
Address: Garcia Trading Post, Chinle, AZ 86503
Phone Number:
Location: United States > Arizona > Chinle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Chinle
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Canyon de Chelly 3*
Number of rooms: 108
Official Description (provided by the hotel):
Holiday Inn Canyon de Chelly hotel in Chinle, Arizona is located at the gateway to the Canyon de Chelly National Monument, the 2nd largest canyon in the United States! Just minutes from the canyon, you can tour the area with one of the local tour guides or you may do a self-guided tour of the canyon look-out points. The canyon has a total of 11 look-out points, all which have views of ancient ruins, petroglyphs, and pictographs. The hotel is a part of the historic Garcia's Trading Post located in the heart of the Navajo Nation Reservation. Enjoy a delicious meal in the Garcia's Restaurant which has a casual southwestern flavor. Or if you would rather enjoy a quiet and private meal, room service is available during regular restaurant hours. In our giftshop you can find beautiful Native American jewelry and southwestern works of art. For your convenience, vehicle tours into the canyon are available at the giftshop. At the end of the day, you can take a stroll through our beautiful courtyard or take a refreshing dip in our heated, outdoor pool(seasonal). ... more   less 
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Also Known As:
Holiday Inn Canyon De Chelly Hotel Chinle
Holiday Inn Chinle
Chinle Holiday Inn

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