We had been riding some 4 hours from Albuquerque on our Harley D and were greeted at The Holiday Inn Canyon De Chelley with a no expression, not helpful check in receptionist... The time was 2:15 pm, we were tired...we were told with out apology that check-in isn't until 3 pm and might as well have been invisible!!! We disappointedly sat down in the lobby and had to wait...we were finally allowed to check in only to find that our keys they gave us frustratingly wouldn't open the back corridor door or our room door. My husband had to go back and get new card keys. The room was a good size, clean and descent. All through our stay there wasn't one cheery nice hotel worker, sometimes it felt like they preferred to avoid us. I realize that the Navajo people have different cultural inter active ways to us but when you're working in the hospitality service YOU need to APPLY a certain level of people's skills and niceness to make your check in customers feel comfortable and at home or else they are more likely not to return...We will NOT be returning because our first encounter with the hotel reception did not leave me with a good impression which is why I give them an over all POOR review ...I agree with one of the other reviews- the staff at the hotel restaurant that bring customers to their table was not friendly
looking...There are. Few other hotels that are convenient enough to the Canyon we will try next time... One of our Tour guides suggested we eat at the JUNCTION RESTAURANT next to The Best Western...The Navajo Lamb stew and Navajo Beef stew was delicious and the Fry bread...
- Official Description (provided by the hotel):
- Holiday Inn Canyon de Chelly hotel in Chinle, Arizona is located at the gateway to the Canyon de Chelly National Monument, the 2nd largest canyon in the United States! Just minutes from the canyon, you can tour the area with one of the local tour guides or you may do a self-guided tour of the canyon look-out points. The canyon has a total of 11 look-out points, all which have views of ancient ruins, petroglyphs, and pictographs. The hotel is a part of the historic Garcia's Trading Post located in the heart of the Navajo Nation Reservation. Enjoy a delicious meal in the Garcia's Restaurant which has a casual southwestern flavor. Or if you would rather enjoy a quiet and private meal, room service is available during regular restaurant hours. In our giftshop you can find beautiful Native American jewelry and southwestern works of art. For your convenience, vehicle tours into the canyon are available at the giftshop. At the end of the day, you can take a stroll through our beautiful courtyard or take a refreshing dip in our heated, outdoor pool(seasonal). ... more less
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- Also Known As:
- Holiday Inn Canyon De Chelly Hotel Chinle
- Holiday Inn Chinle
- Chinle Holiday Inn