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“Pleasantly surprised”
Review of Thunderbird Lodge

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Thunderbird Lodge
Auckland Region, New Zealand
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Pleasantly surprised”
Reviewed September 3, 2013

This lodge is great! Previously known as Thunderbird Lodge, I did read some less than complimentary reviews on Trip Advisor, so was a little nervous about what we would find. After a BIG travelling day - Monument Valley, and a walk into Canyon de Chelly (a must do for any visitor to the area), we wanted comfortable beds, hot shower, clean and quiet room with good air con. And that's what we have had, along with a very acceptable burger in the lodge's cafeteria. the lodge is by no means modern, but that didn't matter. The rooms are comfortable, and if I had to find a criticism it would be that there is no refrigerator in the room, but that's not unusual at all. Big thumbs up all round for Sacred Canyon Lodge.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dunkirk31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mattie B, Admin at Thunderbird Lodge, responded to this review, March 21, 2017
Thank you for the rating and review of your stay at Thunderbird Lodge/Sacred Lodge in Canyon De Chelly.

Navajo Nation Hospitality Enterprise took over management of the Lodge in January 2016. Since then many improvements and upgrades have been made to the guest rooms as well as the property and surroundings. All guest rooms now are equipped with a Keurig coffee/tea maker, flat screen television, hair dryer, microwave and mini-fridge. All the rooms have new carpet, mattresses, linens and towels. The wifi has been updated, but still may not be as fast as what some people are used to given the remote area. We are so proud of all the changes and improvements we have made. We also are offering All-Day and 4-Hour tours of the Canyon in our 10 passenger Pinzgauer army-troop carrier vehicles. It is the best way to really experience Canyon De Chelly.

Should your journey bring you back to Canyon De Chelly, we hope to welcome you back to Thunderbird Lodge.

All our best,
Thunderbird Lodge Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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691 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
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Sanibel Island, Florida
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 17, 2013

An old style motel, somewhat upgraded. Adequate accommodations. Very convenient, being located in the Canyon. Benefits the Navajo tribe, since most workers are local Navajo. Major reason for staying there. Clean if basic.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sanibill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mattie B, Admin at Thunderbird Lodge, responded to this review, March 21, 2017
Thank you for the rating and review of your stay at Thunderbird Lodge/Sacred Lodge in Canyon De Chelly.

Navajo Nation Hospitality Enterprise took over management of the Lodge in January 2016. Since then many improvements and upgrades have been made to the guest rooms as well as the property and surroundings. All guest rooms now are equipped with a Keurig coffee/tea maker, flat screen television, hair dryer, microwave and mini-fridge. All the rooms have new carpet, mattresses, linens and towels. The wifi has been updated, but still may not be as fast as what some people are used to given the remote area. We are so proud of all the changes and improvements we have made. We also are offering All-Day and 4-Hour tours of the Canyon in our 10 passenger Pinzgauer army-troop carrier vehicles. It is the best way to really experience Canyon De Chelly.

Should your journey bring you back to Canyon De Chelly, we hope to welcome you back to Thunderbird Lodge.

All our best,
Thunderbird Lodge Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Level 5 Contributor
87 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed August 15, 2013 via mobile

It is now called The Sacred Canyon Lodge. A perfect location on beautiful and quiet grounds. It is dated but clean and comfortable. The wi-fi is good (Rm 21). The plumbing is ridiculous. It takes a delicate touch to find hot water in the shower and just as you think you have it right, it will turn cold.

I certainly hope the new owners have a major engineering refit planned.

Stayed August 2013, traveled as a couple
Helpful?
1 Thank Intlpvti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mattie B, Admin at Thunderbird Lodge, responded to this review, March 21, 2017
Thank you for the rating and review of your stay at Thunderbird Lodge/Sacred Lodge in Canyon De Chelly.

Navajo Nation Hospitality Enterprise took over management of the Lodge in January 2016. Since then many improvements and upgrades have been made to the guest rooms as well as the property and surroundings. All guest rooms now are equipped with a Keurig coffee/tea maker, flat screen television, hair dryer, microwave and mini-fridge. All the rooms have new carpet, mattresses, linens and towels. The wifi has been updated, but still may not be as fast as what some people are used to given the remote area. We are so proud of all the changes and improvements we have made. We also are offering All-Day and 4-Hour tours of the Canyon in our 10 passenger Pinzgauer army-troop carrier vehicles. It is the best way to really experience Canyon De Chelly.

Should your journey bring you back to Canyon De Chelly, we hope to welcome you back to Thunderbird Lodge.

All our best,
Thunderbird Lodge Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
121 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed July 30, 2013

I was VERY pleased with our stay here - it is the only place actually inside Canyon de Chelly so the location is unbeatable. It is INCREDIBLY quiet! There is a lovely ethos to the place - take the time to read the binder that has been prepared in your room. The entire business is run by Native women who are using the best ecological practices in tourism. I was very happy with our stay! Money well-spent!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelling_Mimi12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mattie B, Admin at Thunderbird Lodge, responded to this review, March 21, 2017
Thank you for the rating and review of your stay at Thunderbird Lodge/Sacred Lodge in Canyon De Chelly.

Navajo Nation Hospitality Enterprise took over management of the Lodge in January 2016. Since then many improvements and upgrades have been made to the guest rooms as well as the property and surroundings. All guest rooms now are equipped with a Keurig coffee/tea maker, flat screen television, hair dryer, microwave and mini-fridge. All the rooms have new carpet, mattresses, linens and towels. The wifi has been updated, but still may not be as fast as what some people are used to given the remote area. We are so proud of all the changes and improvements we have made. We also are offering All-Day and 4-Hour tours of the Canyon in our 10 passenger Pinzgauer army-troop carrier vehicles. It is the best way to really experience Canyon De Chelly.

Should your journey bring you back to Canyon De Chelly, we hope to welcome you back to Thunderbird Lodge.

All our best,
Thunderbird Lodge Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, FL
Level 5 Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed July 24, 2013

Although it looks like a basic motel, the SouthWest architecture (adobe style) gives it charm. The room was absolutely clean, the beds were very comfortable, and the bathroom more than adequate. The cafeteria is ok, but much better than other (fast food) options in town. Location is perfect, it is quiet.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaWestPalmBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mattie B, Admin at Thunderbird Lodge, responded to this review, March 21, 2017
Thank you for the rating and review of your stay at Thunderbird Lodge/Sacred Lodge in Canyon De Chelly.

Navajo Nation Hospitality Enterprise took over management of the Lodge in January 2016. Since then many improvements and upgrades have been made to the guest rooms as well as the property and surroundings. All guest rooms now are equipped with a Keurig coffee/tea maker, flat screen television, hair dryer, microwave and mini-fridge. All the rooms have new carpet, mattresses, linens and towels. The wifi has been updated, but still may not be as fast as what some people are used to given the remote area. We are so proud of all the changes and improvements we have made. We also are offering All-Day and 4-Hour tours of the Canyon in our 10 passenger Pinzgauer army-troop carrier vehicles. It is the best way to really experience Canyon De Chelly.

Should your journey bring you back to Canyon De Chelly, we hope to welcome you back to Thunderbird Lodge.

All our best,
Thunderbird Lodge Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona, United States
Level 4 Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 21, 2013

We were pleasantly surprised by the looks of this place along with our rooms and grounds. We were happy about everything here from cleanliness, to service, upkeep of the grounds, etc. Calm atmosphere, quiet, rabbits on property were even tame. Only complaint and I had room #18 was the plumbing issues, there was a sign posted about water pressure issues and that showers can turn from hot to cold in a quick moment. It did! I had such a struggle trying to take a shower because of having to adjust the water constantly. My father who stayed in #23 had no issues at all, he had a king bed room where mine was a 2 queen bed size room. His shower had no issues and no sign was posted even though we were in the same building, very strange. Lots and lots of towels were provided also, the most ever at any hotel I have stayed at, wonderful!

Room Tip: Stay here because it is so close to the canyon, closer than any of the other hotels and the ambience...
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mattie B, Admin at Thunderbird Lodge, responded to this review, March 21, 2017
Thank you for the rating and review of your stay at Thunderbird Lodge/Sacred Lodge in Canyon De Chelly.

Navajo Nation Hospitality Enterprise took over management of the Lodge in January 2016. Since then many improvements and upgrades have been made to the guest rooms as well as the property and surroundings. All guest rooms now are equipped with a Keurig coffee/tea maker, flat screen television, hair dryer, microwave and mini-fridge. All the rooms have new carpet, mattresses, linens and towels. The wifi has been updated, but still may not be as fast as what some people are used to given the remote area. We are so proud of all the changes and improvements we have made. We also are offering All-Day and 4-Hour tours of the Canyon in our 10 passenger Pinzgauer army-troop carrier vehicles. It is the best way to really experience Canyon De Chelly.

Should your journey bring you back to Canyon De Chelly, we hope to welcome you back to Thunderbird Lodge.

All our best,
Thunderbird Lodge Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ames Iowa
1 review
Reviewed July 16, 2013

We stayed here in May 2013 and were very disappointed. The location was no bonus as everything is close. The shower had a sign that said warm water was sporadic. Beds were OK, Wi-fi was poor as we were at the far end of a building. We didn't have the sewer smell that others have spoken of. This place was not worth the money, or the reservation fee we were charged. Try one of the other two hotels in town.

Stayed May 2013, traveled with family
Helpful?
Thank Pegbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mattie B, Admin at Thunderbird Lodge, responded to this review, March 21, 2017
Thank you for the rating and review of your stay at Thunderbird Lodge/Sacred Lodge in Canyon De Chelly.

Navajo Nation Hospitality Enterprise took over management of the Lodge in January 2016. Since then many improvements and upgrades have been made to the guest rooms as well as the property and surroundings. All guest rooms now are equipped with a Keurig coffee/tea maker, flat screen television, hair dryer, microwave and mini-fridge. All the rooms have new carpet, mattresses, linens and towels. The wifi has been updated, but still may not be as fast as what some people are used to given the remote area. We are so proud of all the changes and improvements we have made. We also are offering All-Day and 4-Hour tours of the Canyon in our 10 passenger Pinzgauer army-troop carrier vehicles. It is the best way to really experience Canyon De Chelly.

Should your journey bring you back to Canyon De Chelly, we hope to welcome you back to Thunderbird Lodge.

All our best,
Thunderbird Lodge Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thunderbird Lodge

Property: Thunderbird Lodge
Address: Rural Route 7, Chinle, AZ 86503 (Formerly Sacred Canyon Lodge)
Location: United States > Arizona > Chinle
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #1 of 3 Specialty Lodging in Chinle
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Thunderbird Lodge 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
The only accommodations inside Canyon de Chelly National Monument. ... more   less 
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Also Known As:
Thunderbird Hotel Chinle
Thunderbird Lodge Grand Canyon

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