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“NOT a SUITE-only hotel but anyway very nice” 4 of 5 stars
Review of HYATT house San Diego/Sorrento Mesa

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HYATT house San Diego/Sorrento Mesa
Ranked #35 of 281 Hotels in San Diego
Certificate of Excellence
Ulm, Germany
Level Contributor
422 reviews
297 hotel reviews
common_n_hotel_reviews_1bd8 449 helpful votes
“NOT a SUITE-only hotel but anyway very nice”
4 of 5 stars Reviewed November 16, 2008

As I understood from Woodfind homepage their mission was to compete with e.g. Embassy Suites. However the free breakfast, free evening reception with snacks are gone -at least in the Woodfin San Diego.

Also good to know that this hotel would be better called "Woodfin Hotels & Suites" as the current name (and some descriptions in various websites talking about "we offer 1-2 bedrooms suites") is misleading: every of the 6 florrs has 4 or 6 normal hotel rooms.Cheap rates below 100 USD brutto are for those normal rooms even you book for longer stay.

Our Suite (free upgrade) was excellent, very quiet place and service was excellent (thanks to the staff!!)

we'll be back!

  • Liked — Huge Suite
  • Disliked — WiFi only free in the lobby
  • Stayed October 2008, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
2 Thank joe1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodfinGM, Chris Cline, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review, November 26, 2008
Joe,
Thank you for staying with us! We're so pleased that you enjoyed your stay and we look forward to welcoming you back to the Woodfin San Diego.

Chris Cline/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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496 reviews from our community

Traveler rating
    260
    159
    43
    20
    14
See reviews for
184
94
23
130
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Millbrae, CA
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed November 3, 2008

Stayed here twice, once in Feb 2008 and again in Oct 2008. Rooms are clean and well kept. They provide free dvd rental. The shuttle will take you to nearby locations.
The location is nice because it is close to restaurants and shopping. A food court is ~0.5mi away. It is approximately in between downtown and Carlsbad. I would have liked for it to be closer to the airport.

  • Liked — Location
  • Disliked — Wanted free breakfast
  • Stayed February 2008, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
    • 4 of 5 stars
      Business service (e.g., internet access)
Helpful?
1 Thank WillieMillbrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodfinGM, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review, November 11, 2008
WillieMilbrae:
Thanks for your review of Woodfin Hotel San Diego. We are delighted that you enjoyed your stay with us and we hope to welcome you back soon!
Chris Cline - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west coast
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed October 9, 2008

Stayed for 3 nights with wife and two children. I know this is a business hotel, but, figured it would be very quiet. Noise was non-existant. Very close to the freeway, north or south. Only about a 15-20 minute drive to the Zoo, Sea World and Legoland.

We've had two great experiences at Woodfin Suites (Emeryville & San Diego). The mini kitchen is convenient with two small children. Plenty of fast food/sit down dining or grocery stores, Von's and Ralph's, are about a 7 minute drive east on Mira Mesa Blvd.

Staff was pleasant and helpful as we came in early off a red-eye flight and they made early accomodations for us.

  • Stayed October 2008, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank propredicr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodfinGM, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review, November 11, 2008
Thank you for your wonderful review! And thanks for choosing Woodfin San Deigo for your recent travel.Your are right - our friendly service staff, large rooms, kitchens and delicious food and beverage make it a great experience every time.
Chris Cline - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
Level Contributor
2 reviews
5 of 5 stars Reviewed June 30, 2008

Found this hotel on Hotel.Com Great value and nice room.
Very clean and spacious. Came back to the hotel about 11PM on Saturday night and was completely quiet. Was a little further to Sea World and San Diego Zoo than I thought but not a bad drive. Hotel suite was very clean and comfortable. Would be a nice place to stay for an extended stay had a small kitchen. Had a nice pool area and small workout room. Grounds were kept up nicely. Overall a comfortable hotel at a great value. I would stay there again.

  • Liked — Large room great price
  • Disliked — N/A
  • Stayed June 2008, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank cyn0619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodfinGM, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review, August 8, 2008
Thank you for your wonderful response about your experience at The Woodfin Hotel in San Diego. We are so pleased that you enjoyed your stay. We look forward to the opportunity to serve you again soon.

Chris Cline
General Manager
The Woodfin Hotel
San Diego
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, CT
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 29, 2008

We selected the Woodfin for a five night vacation based on a stay at the same property several years ago and the TA reviews which talked about the hotel being quiet. One night after our arrival, the hotel was invaded by a horde of youth girl soccer players, parents and coaches. To say that these people were noisy, unruly and inconsiderate would be a sweeping understatement. The parents were even worse. They seemed to think that the hallways were an extension of their rooms for their gatherings. As our suite was at ground floor level facing the pool, it was particularly noisy. I went to the front desk to complain about the noise and to ask to be moved. The manager on duty said the hotel was filled for this big tournament and that the staff would stop the noise at 10 pm (which they didn't!). This invasion lasted for the next three nights and ruined our expectations of relaxing in our suite and by the pool. We changed our plans to minimize the time we spent at the hotel.
The staff should have been forthright in warning us about the soccer group when we checked in, should have put us into a quieter suite from the outset or certaintly should have moved us when we requested.
The property itself is nice for its class, the rooms and suites are spacious,and it has a very nice restaurant. However, the common areas were littered with food and paper.

  • Liked — room size
  • Disliked — too noisy
  • Stayed May 2008, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Check in / front desk
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank JavDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodfinGM, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review, August 8, 2008
Thanks for staying at the Woodfin Hotel in San Diego. Although your experience was less than perfect, we do appreciate your patronage.

It is very unfortunate that your stay was negatively impacted by other guests who had no regard or respect for others in the hotel. Our management team certainly should have done more to solve this issue. Please accept my sincere apology.

Sports teams will continue to enjoy our hotel. However, we will not accept behavior from any guest that negatively impacts another guest's experience. Thanks again for your feedback.

Chris Cline
General Manager
Woodfin Hotel San Diego
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level Contributor
150 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed March 14, 2008

While looking for a 4 night stay in San Diego for my family of four (2 adults, two kids - 10 and 6), we came across the Woodfin and saw this place as an alternative to other hotels. Expedia gave us the best rate for a 1 bedroom King suite, full kitchen, $130 per night.

For the price we paid and the suite we got, it was a case of good value. The suite was about 560 square feet and had more than enough space for a family of 4. The pull out sofa bed was adequate for the kids. The full kitchen made breakfast and snacks easy. There are restaurants and grocery stores about 3 miles away (10 minute drive). The Woodfin is nestled in a business district with a couple of hotels and a Chili's restaurant all within walking distance.

Woodfin appears to have opened in 2000. In high traffic areas in the rooms, the carpet needs a major shampoo cleaning. Trimming in our room needed some work (missing some floor trimming when going from tile to carpet, baseboards needed some cleaning, dusting). In one part of our suite, the wall was sticky - most likely from pop spray/spill. Our washroom was relatively clean however, the staff should have been more attentive in the corners. We used the pool a couple of days and a suite overlooking the pool area. It did not appear that staff was attentive to pool maintenance - even the changing of the used towel bin.

Overall, the Woodfin was an okay stay. It is a good long term alternative to most hotels. For the same price you will get a smaller place to stay with maybe a mini-fridge and a mike. Woodfin staff should be more attentive when cleaning suites and pool maintenance. It was not a bad start to our 2 week vacation in California. Look for our reviews on the Park Place Inn - Anaheim and Red Oak - San Luis Obispo.

Would recommend this place to long term travellers, business people and families.

  • Liked — Good value for long term stays
  • Disliked — Must pay for in room wired internet, but on first floor free wireless internet - for s business hotel this doesn't make sense
  • Stayed March 2008, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
    • 3 of 5 stars
      Business service (e.g., internet access)
Helpful?
Thank wildkard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WoodfinGM, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review, August 8, 2008
Thank you for your wonderful response about your experience at The Woodfin Hotel in San Diego. We appreciate your patronage and the kind comments about the value for the price you paid and our hotel services.

We take great pride in the cleanliness of our hotel and its guest rooms. Our staff has been reminded about its importance. Thanks for your feedback about your experience.

Chris Cline
General Manager
The Woodfin Hotel
San Diego
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CA
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 31, 2007

What a pleasant surprise this hotel was. I'd never heard of the chain before and picked it somewhat randomly when looking for a dog friendly hotel in San Diego. Originally tried to stay at the Hilton Del Mar but they were so snotty on the phone that I went with the Woodfin, which was not only much cheaper but better reviewed, and I'm so glad I did. Hotel was very clean, room was absolutely spotless and large bathroom was sparkling. Tasteful decorating, gorgeous bedding. Room a bit small but was just fine. Only stayed one night but found it perfect for what we needed and a great deal as well. Would definitely return if in the area.

  • Liked — Exceptionally clean rooms.
  • Disliked — Highway views.
  • Stayed December 2007, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank sb444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house San Diego/Sorrento Mesa

Property: HYATT house San Diego/Sorrento Mesa
Address: 10044 Pacific Mesa Blvd, San Diego, CA 92121-4386 (Formerly Woodfin Suites Hotel, Sorrento Mesa)
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 281 Hotels in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house San Diego/Sorrento Mesa 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Woodfin Suites Hotel, Sorrento Mesa Hotel San Diego
Woodfin Hotel San Diego
Woodfin Hotel Sorrento Mesa
Woodfin San Diego
Woodfin Suites Hotel San Diego
Woodfin Suite San Diego

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