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“Great service”

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The Dana on Mission Bay, BW Premier Collection
Ranked #48 of 278 Hotels in San Diego
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Great service”
Reviewed January 8, 2013 via mobile

I spent some very lovely couple of days in this hotel. I had a view on the bay which was very nice. The employers are great and will do their best to help you if needed. I had the chance to see Jannell during all my trip, she was so helpful and wish some other hotel employers would do their job as good as her. Anyway, the hotel is near sea world and you can take a free shuttle from the hotel. I just think you need a car, like in any part of San Diego, to be able to go around. But if you have your car, don't hesitate to go there!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,384 reviews from our community

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Rating summary
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (623)
Date | Rating
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English first
San Jose
1 review
Reviewed January 8, 2013

Hello i was recently at the dana hotel and from the beginning the ladies at the front desk was amazing. Morgan helped me and my wife throughout the whole stay. We were on a road trip and a friend told me about the dana and it was great. The firefly was great and i will be coming back. New years was great because seaworld was right there.Thanks to the dana.

Room Tip: Be nice to the front and they will help.
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  • Stayed January 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matteson, Illinois
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 8, 2013

The room smelled musty, the carpet felt grungy, and we found out why. We turned the heat on and the ceiling started to drip from condensation that explains the water marks on the wood ceiling beams. I have never stayed in a motel with a bathroom so nasty. There was somethind blood colored smeared on the wall and on the floor where the tub and floor meet. The bathroom ceiling had mold and mildew growing on it due to lack of a ventalation fan. There was a small window in the tub area, but i couldnt bring myself to touch it because it was covered with mold and mildew. The tile grout around the tub was black with mildew. The tub wouldnt drain. You could hear everything going on in the adjacent rooms and outside. Went to the firefly to eat, food was good but 2 hamburgers 2 dinner salads 2 iceteas and 1 childrens chicken nugget meal and tip cost us $70.

Room Tip: Go somwhere else!!!!!
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  • Stayed December 2012, traveled with family
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    • Service
Helpful?
4 Thank sk1045
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 7, 2013

From start to finsih, over all excellence,, beautiful property,, attentive and professinal staff and amazing price..... Not to mention the food at the restaurant is really great too. Close to everything as well......

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spunhuny5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zanesville, Ohio
1 review
Reviewed January 7, 2013

We found the staff most gracious & helpful, from the front desk staff, maid service, & restaurant personnel. The room was clean, spacious, & immediately ready for our occupancy. All of our breakfast meals took place at The Pearl & we were well satisfied with the quality of the food & service. We ate at the Firefly for dinner one time & found the quality of the food & service equally as good.
Unfortunately due to the weather, we could not enjoy the swimming pool.
With the shuttle service to Sea World , we did not have to deal with parking issues & that was most
helpful.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 51187Art
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carpinteria
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 6, 2013

I just want to say, what a wonderful time we had, staying, eating & taking in the City! We were there with 5 other friends, & all the rooms were clean, with nice decor, with the most comfortable beds I ever slept on... Nice & helpful staff, one in particular, "Don", he helped my Love & me move our belongings from one room to another, when I didn't have transportation, we both, being disabled, appreciated the extra care & kindness!!! Thank You, Don, & staff @ The Dana, we are Grateful, & plan to return, again!!!! Beautiful!!!!!!!!

Room Tip: 1st room was by the Blue Pearl, room was Great!! Then we had an upgrade to King Jr. suite over looki...
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  • Stayed January 2013, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terrie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davis, California, United States
1 review
Reviewed January 3, 2013

We recently stayed at The Dana and it was perfect! The room was super clean and comfy, with a lovely view of Mission Bay, and the decor was tasteful and modern. We loved taking a walk on the walking trail, strolling to breakfast in the morning, and relaxing in the hot tub in the evening. I'm already looking forward to staying at The Dana again.

  • Stayed December 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaraDogKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Dana on Mission Bay, BW Premier Collection

Property: The Dana on Mission Bay, BW Premier Collection
Address: 1710 West Mission Bay Drive, San Diego, CA 92109 (Formerly The Dana On Mission Bay, BEST WESTERN PREMIER Collection)
Phone Number:
Location: United States > California > San Diego > Mission Bay Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Romantic Hotel in San Diego
#43 Family Hotel in San Diego
#69 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Dana on Mission Bay, BW Premier Collection 3.5*
Number of rooms: 271
Official Description (provided by the hotel):
A waterfront resort enveloped by tropical landscaping, The Dana on Mission Bay, BW Premier Collection delivers an exceptional lodging experience in a casual, relaxed atmosphere. Rest comfortably in a well-appointed guestroom or two-room suite overlooking Mission Bay. Delight in such quality amenities as two outdoor, heated swimming pools, fitness center, private marina, and watersport and bicycle rentals on site. Our location is both family- and business-friendly. The Dana on Mission Bay, BW Premier Collection is less than one mile to Mission Beach and Belmont Park. We're the closest hotel to SeaWorld San Diego and a short drive to the San Diego Zoo. And the San Diego Convention Center is equally convenient. In short, the only thing we overlook is the bay. ... more   less 
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Also Known As:
The Dana On Mission Bay Hotel San Diego
Dana On Mission Bay Hotel
Dana Mission Bay

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