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“Good hotel..... It's the occupants that are the issue”

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Holiday Inn Express Sea World
Ranked #167 of 286 Hotels in San Diego
Reviewed July 12, 2014

Picked this because of it's location. Nothing wrong the the location but a bigger sign on the corner would help people find it instead of passing it. Was greeted as a rewards member right off the back. Read the reviews on how small the rooms were. I had a two king bedroom with 4 adults. Unless you pack a wall locker as a suitcase then no you won't have room. Oh yeah had 2 bottles of water waiting in the room from the hotel also. The beds were super comfortable. The fridge was a plus. Breakfast you have to get there early or right before it ends. We grabbed ours and ate in the room. When we checked out it was smooth and painless with complimentary water to go.

Now my issues: both nights I had to go to the front desk to ask for another set of towel and wash cloth. I booked for 4 but only get 3 sets! I asked the lady at the front if that was normal and she said yes. YES THE PARKING IS A ISSUE! It's even a bigger issue when inconsiderate people Park their car in two spots so nobody could park next to them or block another car in. I asked a guy what if the owner of the car had to leave in the middle of the night and he tried to do the I don't understand English good game. They have a overflow lot across from the hotel but you have to move it before 8am. Our toilet was backed up and I told the front desk..... Maintenance showed up and handed us a plunger and walked away.

So overall it was a good stay and will use it again.

  • Stayed: July 2014, traveled with family
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2  Thank RavensFan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 - 107 of 289 reviews

Reviewed July 3, 2014

The hotel was like any other Holiday Inn; however, the front desk was exceptionally nice. I would highly recommend staying there. The guy at the front desk, a yound man named Robert was superb. Robert, thanks much for providing exeptional service.

  • Stayed: June 2014, traveled on business
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Thank Nitin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2014

we booked this hotel as we were visiting SeaWorld for the day. the room quality and cleanliness is 5 star, there is also breakfast included. Staff are very helpful and friendly and they even give you extra bottle of water to bring with you during check-out. with its 3 star hotel rating class, i think it measures up more than the 3 star class for the quality of rooms. we are happy with our stay and can not fault this establishment. it delivers well for value for money and is convenient especially when visiting the SeaWorld park. there were 4 of us in the party and the two queen size beds in the room were enough to accommodate all 4 of us without feeling cramped.

  • Stayed: May 2014, traveled with family
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Thank luxe_mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2014

Teddy (the General Manager) is so friendly and professional. I was impressed with his guest service and how welcome we felt at this hotel. The rooms were clean and comfortable. The breakfast is a great value and well prepared and staffed. This was a great experience. :)

  • Stayed: June 2014, traveled with family
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Thank Amberjoy35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2014 via mobile

The toilet clogged as soon as it was used. When I called housekeeping all I got was a recording; they never called back. Fixed it myself. I wish I could have cancelled; smallest king room I've ever been in. You won't want to use the pool. at the entrance it tells people that have or have had diarrhea in the past 14 days are not to use the pool. How hospitable is that?! Hallways stuffy.

Stayed: June 2014, traveled as a couple
2  Thank Lane O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Sea World, responded to this reviewResponded June 20, 2014

Dear Lane O,

Thank you for writing us a review. We are very sorry the bathroom condition and pool restriction did not make for a pleasurable stay. We have shared your feedback with the staff and we will take the necessary actions to ensure that similar incidents can be avoided in the future. Should your future travel plans bring you back to San Diego, we look forward to welcoming you back for a future, positive stay with us.

Sincerely,

Tracy V.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2014

This hotel was a little challenging to find the first time, but the location really can't be beat if you are visiting SeaWorld! Wonderful little hotel with great staff. It was very clean, parking was a breeze and they even serve breakfast - though, you'd better go early, because the breakfast service was PACKED each morning and food did run out occasionally. We will definitely stay here again if we are ever in the area!

  • Stayed: April 2014, traveled with family
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1  Thank Chasity S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2014

We were in San Diego ofr our son's Marine boot camp graduation. So we wanted something reasonable and close to the base. This fit the tab. The breakfast in the morning was good, the staff nice and it was easy to get to the base, Old town.

  • Stayed: April 2014, traveled with family
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Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Sea World

Address: 3950 Jupiter St, San Diego, CA 92110-5119
Phone Number:
Location: United States > California > San Diego
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #167 of 286 Hotels in San Diego
Price Range: $100 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Sea World 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The Holiday Inn Express San Diego - SeaWorld Hotel is conveniently located only minutes away from the San Diego Zoo, San Diego SeaWorld, downtown San Diego, San Diego Old Town and the San Diego Waterfront.The Holiday Inn Express San Diego - SeaWorld is also only a few minutes drive from the San Diego Airport, and close to many local companies like Lockheed Martin, CSC, SAIC, CACI, EDS, and SPAWAR. Hotel features include complimentary hot full breakfast buffet, free local phone calls, and free high-speed wireless Internet. Visit beautiful San Diego and Stay Smart at the Holiday Inn Express San Diego-SeaWorld Area. ... more   less 
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Also Known As:
Holiday Inn Express Sea World Hotel San Diego
Holiday Inn Sea World
Holiday Inn San Diego
San Diego Holiday Inn

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