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Joey Loaiza
Upland, California

Very Satisfied

4.0 of 5 bubblesReviewed May 6, 2019via mobile
We had a block of rooms for my son's Marine graduation and stayed Wednesday through Saturday. The group sales staff was great as they worked with us and offered probably the best price we could get in the area. The hotel worked out great as it was only about 5 minutes away from MCRD. The room was fine and there are restaurants in walking distance. The area is what it is, but we had no issues. Friendly and accommodating staff.
Date of stay: May 2019
Trip type: Traveled with family
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398 - 403 of 2,931 reviews
Reviewed May 5, 2019

I had asked for a crib for my son as well as called the service desk to request a crib but it was never brought to the room as well as the AC wasn't working properly. I would like to note that the house keeping did a marvelous job on restocking towels and cleaning our room.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 1, 2019

Not the best location neighborhood wise. Great location though in proximity to SeaWorld though. Room was better then I expected. Restaurants and stores are within a few blocks. Having to pay for parking for the 1st time at a hotel sucked. Property or parking lot is not enclosed so I did not see the need to have to pay for parking. There are homeless walking through the parking lot to get to the back street faster. It's safe enough to bring your family too but also wouldn't let my family walk alone to the car either. Overall experience was good and I would return.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Excursion193153
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 27, 2019

This hotel is not in the safes area, rooms are not the cleanest, and a concert took place the same night we were there so we had lots of noise which was not the hotels fault. But rooms are not the cleanest and areas is kind of not great.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Connector757891
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brenda G, General Manager at Wyndham Garden San Diego near SeaWorld, responded to this reviewResponded April 29, 2019

Dear Guest,
I do apologize if we did not meet your expectations. The noise is something we can control, did you contact the front desk? We will continue to enhance our hotel. Please return to us on your next visit to San Diego. You will like what we have planned for you:)
Brenda

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Reviewed April 27, 2019

I would recommend this family motel Great service from all the staff.the pool and jacuzzi were wonderful. The motel is close to major attractions in San Diego. The room came with a fridge and microwave so we were able to bring snacks and beverages

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Sightseer290557
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 26, 2019

Cleaning staff didn’t do their job and didn’t clean our rooms even after I asked a staff member to send someone. Trash outside trash cans. Extended stay by another day and keys stopped working. Had to call front desk while I was carrying a four year old and had to wait for them to send someone

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jsevil1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brenda G, General Manager at Wyndham Garden San Diego near SeaWorld, responded to this reviewResponded April 29, 2019

Dear guest,
I am sorry that you feel we did not meet your expectations...We will continue to monitor our procedures, in order to produce a perfect room for you and your family. Please return to us soon, and see all of our upgrades...
Best,
Brenda

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