I have been staying at the Bahia Resort Hotel since 2001. While there has always been a resort staff member (or two) that stood out it has never been to the degree of our last three visits (Nov ‘17, Jan ‘18 & March ‘18).
Twila lights up the lobby with her caring and sincere demeanor. It is clear her goal is to connect with each guest and do her best to meet their needs. She also stepped away from the front desk to put on a different hat to share an awesome spring break activity at the pool. Our seven year old had a blast creating with colorful sand. Twila is just as amazing with the young guests as she is with their parents.
The Bahia Cafe has never been staffed better. From the super friendly & accommodating hostess, Katrina, to the manager (Sean) and server, Dani, the hospitality was a five star experience. Hands down, Jean, (who has been at the Bahia Cafe for as long as I can remember) is the most gracious and most attentive server. She is truly a gem! And Jean is quick to credit her manager, Sean, who has clearly built and staffed a friendly restaurant full of happy and service minded servers.
One evening I stopped by the front desk with a few questions. Josephine was at the desk and made another good impression! She was polite & extremely helpful.
I can’t wait...I have been staying at the Bahia Resort Hotel since 2001. While there has always been a resort staff member (or two) that stood out it has never been to the degree of our last three visits (Nov ‘17, Jan ‘18 & March ‘18).
Twila lights up the lobby with her caring and sincere demeanor. It is clear her goal is to connect with each guest and do her best to meet their needs. She also stepped away from the front desk to put on a different hat to share an awesome spring break activity at the pool. Our seven year old had a blast creating with colorful sand. Twila is just as amazing with the young guests as she is with their parents.
The Bahia Cafe has never been staffed better. From the super friendly & accommodating hostess, Katrina, to the manager (Sean) and server, Dani, the hospitality was a five star experience. Hands down, Jean, (who has been at the Bahia Cafe for as long as I can remember) is the most gracious and most attentive server. She is truly a gem! And Jean is quick to credit her manager, Sean, who has clearly built and staffed a friendly restaurant full of happy and service minded servers.
One evening I stopped by the front desk with a few questions. Josephine was at the desk and made another good impression! She was polite & extremely helpful.
I can’t wait to share a longer more detailed review of the Bahia on my website but until then I leave the staff with five stars and the property with four. Thank you, Bahia, for another memorable trip... see you again soon!
Trish, Chris & Mason More
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