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“Clean and Spacious Rooms”
Review of Candlewood Suites

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Candlewood Suites
Ranked #177 of 286 Hotels in San Diego
Certificate of Excellence
Reviewed July 7, 2013

Nice property right on hotel circle, close to all attractions and downtown. Kind of a inside-outside hotel. Rooms are huge and clean. Housekeeping only comes once a week, so it would be best to stay one night or a whole week. Staff was very friendly and they have a snack area open 24 hours if you need something to eat.

  • Stayed: July 2013, traveled with family
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Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
axay s, Manager at Candlewood Suites, responded to this reviewResponded July 13, 2013

Thank you, Micheal S. for your recent review of our property Candlewood Suites. Glad you enjoyed our large rooms, conveniently located in Mission Valley near the Zoo, Sea World and many beaches. Thanks for the Staff kudos as well as your appreciation of Cupboard/Snack bar. We are able to keep our rates low by cutting housekeeping to 1x /wk (once for every 8 days of stay). We look forward to seeing you again, soon.


Axay

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62 - 68 of 91 reviews

Reviewed June 29, 2013 via mobile

Room had a little smokey smell, but was okay. Room was clean but the hotel is fairly old. Staff were very helpful and friendly. Kitchen offerings were a bit lacking, usually there are more items available. Room could use more lighting - overall it was an adequate stay.. May or may not stay here again.

  • Stayed: June 2013
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Thank Jack50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
axay s, Manager at Candlewood Suites, responded to this reviewResponded June 30, 2013

Dear Jack50,
Thank you for your recent review of Candlewood Suites. I'm glad to hear that you found our Staff very friendly and helpful. All our amenities, such as kitchen equipment/utensils and lamps are brand standard.(what we are allowed to have) All our room are non-smoking but we do allow it outside. I hope you find your next stay with us to be at least good, if not Awesome. Looking forward to seeing you again.

Axay

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Reviewed May 27, 2013

We stayed here in a 2-bedroom suite for 5 nights. Yes, amenities and service are barebones, but it was a great value for the extra space. We paid only a little more than a standard hotel room would have cost at our conference hotel in the same area and we had all that room, 3 televisions, 2 bathrooms and a very complete kitchen. Yes, no breakfast, but the kitchen made it fairly easy to pick up some groceries and do breakfast in our room. We asked for room on upper floor at back of hotel and had no problems with noise. We can see where that back area with outside entrances could feel creepy to a single female traveling alone, but as a couple it was no big deal. Sure, they might want to rethink the business plan here and offer a breakfast and more cleaning service like other suite hotels, but that would probably only raise the price and reduce the value for those of us who prize space to spread out in to be comfortable.

Room Tip: High floor at back of hotel to avoid noise and get good light, especially the corner suites like we...
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  • Stayed: February 2013, traveled on business
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Thank FishingPastor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
axay s, General Manager at Candlewood Suites, responded to this reviewResponded May 29, 2013

Dear Fishing Pastor, Thank you for submitting a thorough review for your stay with us at Candlewood Suites San Diego. I appreciate you mentioning our extra large suites and the great value for your money. We try to provide a clean and quiet stay for all guests.We enjoy the opportunity to have you as a guest and look forward to seeing you again soon.

Axay Sayania

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Reviewed May 5, 2013

We stayed for only one night and the room was large with two Flat screen TVs. It had free parking and Internet but no Breakfast but it did have a kitchenette and free washing machine. The property could use some updating.

  • Stayed: May 2013, traveled on business
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Thank RiverRat1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
axay s, General Manager at Candlewood Suites, responded to this reviewResponded May 8, 2013

Dear RiverRat1001
Thank you for your recent review of Candlewood Suites San Diego. I love to hear how guests appreciate our large rooms, Free parking, internet, laundry room and kitchens in ALL the rooms. We look forward to seeing you again, soon.

Sincerely,
Axay

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Reviewed April 16, 2013

We brought four teenagers to Southern California to tour colleges. The hotel was roomy, and it was nice having a kitchen, however I was surprised there was no pool available on site. We could use the sister hotel pool accross the interstate, but there was a fee for parking. Overall was about what we expected for the price. The only issue we had was check-in. We arrived early and was told our room would be available at 3pm. At 3pm we were told it would be another 45 minutes. Then it was another 30 minutes. I wouldn't have been upset, but as we arrived back at 3pm, the family in fromt of us checked into a 2 bedroom suite (the same as we had reserved) without any wait? If we were there ahead of them, why did we have to wait the extra 75 minutes for a room.

  • Stayed: April 2013, traveled with family
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Thank shortyvaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
axay s, Manager at Candlewood Suites, responded to this reviewResponded April 18, 2013

Dear Shortyvaca,
Thank you for mentioning our large rooms and full kitchens in your review. I am sorry there seems to have been some confusion at check in. I remember the occasion, I was the staff that told you rooms would not be available until after 3pm. And you arrived back right at 3pm, which is also shift change. I did not have a change to inform my co-worker of the situation, before she had checked in that other large party with multiple rooms. I recall she also gave you a discount for your inconvenience/wait. Thank you for your patience and understanding.

Sincerely,
Michelle Stacy
Front Desk Manager
Candlewood Suites San Diego

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Reviewed April 7, 2013

Having read the reviews before our trip, I packed air freshener. Didn't need it as our room did not have an unpleasant odor. It actually was a very nice suite for the money. There was 5 of us and we all were comfortable. Sean, the night front desk clerk, and Michelle, the morning front desk clerk, were extremely pleasant and professional. We would definitely stay again and have no complaints about this hotel at all. It was easy to get in and out of the complex. It was also close to our destinations of the beaches and SeaWorld. Definitely feel we got our money's worth and then some.

  • Stayed: April 2013, traveled with family
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Thank holadee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
axay s, Manager at Candlewood Suites, responded to this reviewResponded April 9, 2013

Dear Holadee,
Thank you for your recent glowing review of Candlewood Suites! Sean and Michelle will be rewarded for their great guest service. Service and Location at a reasonable price.

Regards,
Axay

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Reviewed April 3, 2013

I am a frequent business traveler and exclusively use all of the IHG family of hotels, and sadly, my company prebooked this room that is non refundable. The amenities are what I expect at a Candlewood. But, the smell is so terrible in the room that it is truly unbearable. Next time, I will book on my on so I can use my priority club benefits and have the freedom to change hotels. I have a reservation to stay here again next week and I am going to cross my fingers for a better room.

  • Stayed: April 2013, traveled on business
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1  Thank KuduK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
axay s, Manager at Candlewood Suites, responded to this reviewResponded April 5, 2013

Dear KuduK,
I deeply apologize to hear of your unhappy recent experience at Candlewood Suites in San Diego. We are happy to change rooms or give additional room deodorizer, if you let the front desk staff know of the problem during stay. Thank you for letting us know about the problem. I will speak with my Housekeeping staff.

Sincerely,

Axay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites

Address: 1335 Hotel Cir S, San Diego, CA 92108-3408 (Formerly Hawthorn Suites by Wyndham San Diego)
Phone Number:
Location: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #177 of 286 Hotels in San Diego
Price Range: $111 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
To make our hotel your best choice in terms of both facilities and services, renovation work on the entire hotel is being done, Spa, Laundry and Fitness Room will be carried out till may 31st . There will be minor visual disturbance and some construction noise from 9:00 am to 6:30 pm. While every effort is being made to ensure your comfort during this period, we apologize in advance for any inconvenience you may experience. Thank you for your kind understanding. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham San Diego Hotel San Diego
Hawthorn Suites San Diego
San Diego Hawthorn Suites

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