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“Quality Service at a value price”

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Country Inn & Suites By Carlson, San Diego North
Ranked #51 of 279 Hotels in San Diego
Certificate of Excellence
Carmel, Indiana
1 review
“Quality Service at a value price”
4 of 5 bubbles Reviewed March 29, 2013

I have stayed here several times for business - the hotel is nice and the staff is very professional - the breakfast buffet is very good and the 24/7 coffee/water is a nice touch. I have to say Chris, the bartender and lounge host, is very good - remembers my name, delivers quality service and always very professional yet friendly. Location is very good - you can take a walk or a short drive to areas of interest. Easy access to the main highways. i will stay here again - and recommend it to others. Thank you !

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin Y, Front Office Manager at Country Inn & Suites By Carlson, San Diego North, responded to this review, March 30, 2013
Thank you for taking the time to share your recent experience with the online community. It is great to see you were able to enjoy the hotel amenities we offer, especially our hot buffet breakfast. Thank you for the wonderful review and comments you left for Chris, the bartender. We hope to once more be able to provide the high level of service you have come to expect the next time you are in the San Diego area!
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926 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
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English first
Ewa Beach, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 27, 2013

I traveled to San Diego in March and I booked this hotel through Expedia. I was a little skeptical after I read the reviews on this site about this hotel but I booked the hotel anyway after a long search for other convenient hotels around the area. To my surprise, I found this hotel to be very good and the staff very attentive to our needs. It was located not too far away from the airport ( 16 miles) and other major attractions in the city (Sea World-14 miles, Legoland 20 miles approximately by car). My family and I enjoyed having breakfast at their restaurant every morning. The staff was very helpful and our room was very clean. I will definitely come back to this hotel when I travel to San DIego.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn P, Front Office Manager at Country Inn & Suites By Carlson, San Diego North, responded to this review, March 29, 2013
Thank you for taking the time to share your recent experience with our potential clients. We are very excited to see that you greatly enjoyed your stay with us while vacationing in San Diego and visiting our cities wonderful tourist attractions. We look forward to the next time you return to the San Diego area so that we can once again WOW you with the level of service you have come to expect from us.
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Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 25, 2013 via mobile

We stayed here as part of a Las Vegas, San Diego, LA family trip. The suite we stayed in was nice and clean. The staff was super friendly and of course the free cookies in the lobby were a hit. Even though it was only in the 60's the pool and hot tub was nice and warm. We would definitely stay here again. The only reason for the 4 star is the location is it seems the hotel is probably located for the business traveler as it is near many business parks. However, we went for morning walks and even though in an office park area it was still quite nice. Breakfast was good.

Stayed March 2013, traveled with family
Helpful?
Thank Northwoodswis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn P, Front Office Manager at Country Inn & Suites By Carlson, San Diego North, responded to this review, March 26, 2013
Thank you for taking the time to share your recent experience with our potential customers. It is great to see that you and your family enjoyed your stay with us while traveling through some of Southern California's (and Nevada's) most popular travel destinations. Although we are located in a business park location, everything we offer from the heated pool and spa, to the complimentary hot buffet breakfast, is geared to provide a quiet and relaxing experience to all guests, including vacationing leisure guests. Hopefully the next time you return to the San Diego area we can once again provide you with the high level of service you have come to expect!
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Long Beach, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 22, 2013

This hotel is decent for the price. The redeeming factor is large and hearty breakfast, which consists of powdered eggs, rotating meat choice (bacon, sausage patties, bacon, sausage links) and a misc. side item (French toast, biscuits and gravy, fried potatoes). There is also a waffle iron thing that I kept forgetting about, but it looked good.

The rooms are simple, the bed comfortable, and the bathrooms clean. I wish there was a mini-fridge, but I was able to do without. I was not impressed by the front desk staff, even for a hotel of this category and class. They were not very upfront about the rather large deposit charge they preauthorize on your card. Maybe I’m just too sensitive about my money being tied up by someone other than me, but they should have a sign stating that or tell you when you give your card at check-in. I brought it up to the front desk supervisor and he just shrugged it off as if it didn’t concern him. Not that there was anything they could personally do about it (corporate policy, I understand), but I was not impressed with that reaction. I would have been satisfied with an understanding nod or a super small apology, you know?

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marycasey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn P, Front Office Manager at Country Inn & Suites By Carlson, San Diego North, responded to this review, March 26, 2013
Thank you for sharing your recent experience with our online community. While overall, it looks like you enjoyed many aspects of your stary with us, most notably the complimentary hot buffet breakfast, there appears to be some areas where we could have done more to make your stay with us as enjoyable as possible. Along with most hotels, our property authorizes for room and tax + incidentals (in case of any damages) upon check-in ensure payment for each guest room; however, you should certainly been notified upon check-in and on behalf of all of us here at the Country Inn and Suites, we apologize for this inconvenience. Hopefully the next time you return to San Diego we can have the opportunity to show you why we are so highly rated on TripAdvisor!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 18, 2013

This hotel is comfortable, clean and staffed with helpful and knowledgeable front desk personnel. The breakfast staff was wonderful also. The menu over four days was varied, and great care given to keep the buffet restocked with all items, hot and cold. The hotel is located in a safe area and easily accessed from a freeway. My husband and I were visiting San Diego for a vacation and the next time we return to San Diego we will choose this particular hotel again. Great stay.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Retired T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn P, Front Office Manager at Country Inn & Suites By Carlson, San Diego North, responded to this review, March 19, 2013
Thank you for taking the time to share your recent experience with the online community! While we are located in a Business Park area, we always enjoy to read the experiences of our vacationing leisure guests each time they stay with us, which really helps us know that we are completing our goals to provide the best product to a wide range of guests. Thank you once more for sharing your thoughts on your recent stay; and all of us here in San Diego hope to see you the next time your travels return you to the San Diego area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rialto, California
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 17, 2013

after giving the carlson a poor review last year titled(accessible room beware)i logged into tripadvisor to see what the reviews are now, and was glad to read nothing but good to great reviews of the facility,so i went ahead and thought i would give them another try, boy was i glad i did! i ended up getting two rooms! upon arriving we were greeted and given all the information needed to enjoy our stay thanks to the hotel management and staff!,the rooms were great we had a nice view,beds were comfy, all linens were clean my hat's off to the cleaning crew they knocked this one outta the park, the breakfast in the morning has alot to offer, none of that continental breakfast here, way too much to list! both hot and cold breakfast.the place is in top shape! how can i keep that past review up!! i guess i should so we can all tell that the CARLSON INN& SUITES really do care about us,and would do anything to make it right,to every horror story this one had a very happy ending! looking forward to coming back!!

Room Tip: higher floors have a great view!
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jesse a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin Y, Front Office Manager at Country Inn & Suites By Carlson, San Diego North, responded to this review, March 19, 2013
Thank you for taking the time to share your recent experience with our online community! It is great to see you had a great experience coming back to our hotel. All of us here are very glad to see your second time was a lot better and we are all very appreciative of your very kind comments. It is also great to see you enjoyed all of our amenities, epically our complimentary hot breakfast. We hope to once again have the opportunity to provide this high level of service the next time your travels return you to the San Diego area!
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Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 11, 2013

I like staying and getting points from Carlson Hotels. Had an event in Del Mar and checked the Club Carlson to see what hotels were close by. Had stayed once before at a Country Inn but this was very nice. The service received from staff was great. At night they have coffee, tea and cookies. Mornings there is a full breakfast. There is a nice area in the lobby if you just want to hang out. Pool, jacuzzi, fitness center, business center, laundry room. Our room was comfortable and clean. We walked across the driveway and had dinner at Chili's. Good stay and very relaxing.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NancyH1018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn P, Front Office Manager at Country Inn & Suites By Carlson, San Diego North, responded to this review, March 13, 2013
Thank you for taking the time to share your recent experience with our online community! All of us here are very appreaciative of your very kind comments, and are very proud to have provided you with a great stay while in San Diego! All of our amenities you mentioned, from our complimentary hot breakfast, to our fresh baked cookies in the evening are really geared to provide the best experience possible for all of our guests. We hope to once again have the opportunity to provide this high level of service the next time your travels return you to the San Diego area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, San Diego North

Property: Country Inn & Suites By Carlson, San Diego North
Address: 5975 Lusk Boulevard, San Diego, CA 92121
Phone Number:
Location: United States > California > San Diego
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in San Diego
#14 Family Hotel in San Diego
#23 Best Value Hotel in San Diego
#25 Business Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, San Diego North 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Country Inns And Suites By Carlson
Country Inns & Suites By Carlson Hotel San Diego
Country Inn San Diego
San Diego Country Inn

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