We have recently returned from a week's stay at the US Grant. The hotel has been beautifully refurbished, the staff were polite and our room was very clean and comfortable. We would have liked to see coffee/tea making facilities in our room which we thought would have been standard for a 4* hotel. We understand that complimentary coffee was available in the lobby from 6.30-9.00am, but it would have been nice to be able to make our own when we wanted to (especially after arriving at the hotel in the early evening after a very long flight).
We do understand that it is not always possible to extend the checking out time for guests with a late evening departure when the hotel is full, but we did think a hotel of this calibre would have a facility set aside where luggage could be stored for the day and where we could return to freshen up and change our clothes for the climate we were returning to. However, the hotel said they could not accommodate our request, but that they would store our luggage for us for the day. When we returned to the hotel later, we were surprised to find that our cases and jackets had actually been placed in the care of the valet at the arrival and departure point outside the hotel. We asked if there was anywhere we could change our clothes and were directed to the restrooms in the lobby. We found it quite embarrassing having to open our cases on the restroom floor (there was nowhere else to place them) and change in there! We have stayed in many 4* hotels around the world that have understood the need to offer this facilities for guests with a late evening flight (which is often the case for those travelling back to Europe) and believe that if this landmark hotel wants guests to return, either for business or pleasure, they should strongly consider offering such a facility as standard.
- Official Description (provided by the hotel):
- Our Luxury San Diego Hotel offers an exquisite experience in one of America's finest cities. The US Grant has a luxury experience with a historic feel to make your trip to San Diego memorable. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotels.com, Priceline, Booking.com, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your The US Grant reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Us Grant Hotel San Diego
- Us Grant San Diego