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“The best hotel!!!” 4 of 5 stars
Review of The US Grant

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The US Grant
5.0 of 5 Hotel   |   326 Broadway, San Diego, CA 92101 (Downtown)   |  
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Breakfast for 2 Included
Ranked #46 of 281 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“The best hotel!!!”
4 of 5 stars Reviewed August 16, 2013 via mobile

Pro: It was all perfect! The hotel is beautiful André located in the heart of Gaslamp Quarter. I can't wait to stay there again. The staff was very helpeful, but Sam was the best!
Cons: Valet parking is very expensive!

  • Stayed May 2013
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Luciane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NFBD, Manager at The US Grant, responded to this review, August 21, 2013
Please accept our appreciation for your gracious review.

We truly appreciate your taking the time to share your thoughts with our Trip Advisor readers. We know they, just like you had some high expectations for an exceptional stay and we hope that your review builds confidence in their selection!

On the other note, thank you for your name recognition of Sam our Social Host. He has been with us since opening and is a gentleman and true asset to our organization. We will celebrate him accordingly!

Come back and see us again soon,

Nathan Davis, Director of Operations
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2,207 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (488)
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English first
Spokane Valley, Washington
Level Contributor
168 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed August 14, 2013

From the moment you arrive, it is very beautiful. They staff was friendly, courteous and attentive. When we arrived, they sent up a variety of fruit and a welcome card. Albert and Mark from the concierge desk advised us and helped us set up or travel arrangements. For the first few days we walked or used a transit card for trolleys and buses to get to various attractions, zoo, seaworld, museums, etc. We were in San Diego for a week. The last few days we used a company called TravCar. The great thing about them, they don't jack up the prices like the airport rentals, its a flat fee and they are open until 9:30 pm. You can return the car the same day, get a shuttle to your hotel and don't have to pay for parking. if you want a quick good economic breakfast, IHOP express and Jamba Juice are both around the corner. Horton Plaza, the mall is right across the street as well. At Ross, we picked up a few extra travel essentials.
There were a few hiccups with tidyness of the room and turndown service, but all we addressed immediately. My two boys loved getting the chocolates and one night cookies. My one visit to the Grant Grill I was not impressed with the food or drinks (see other review). After a long day of local attractions, it was great having the large jetted tub for relaxation.

Overall the stay was exceptional. For the price it was a steal. Comfortable, oppulent, quiet, great staff. Thank you to Jared Dayton for setting up our accomodations. Thank you to all the staff for giving us a wonderful stay in San Diego. Contact them directly for best rates. If you are on the fence between this hotel and another, take this one, you will not regret it.

Room Tip: Call directly for best rates, ask for Jared Dayton. Ask about getting upgraded to the historic 11th...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NFBD, Manager at The US Grant, responded to this review, August 21, 2013
Greetings Jon,

We adore the detailed approach you have taken to outline your experience at THE US GRANT. We believe that whether traveling with family, for work or for romantic pursuits or other this 102 year old icon is a destination in and among itself. Your understanding of the intricacies of personal preference has benefited us with this 5 Star review. We appreciate that. we also appreciate your sharing all the balanced feedback we deserve.

If one strives to be helpful to other potential global explorers seeking to find a suitable place to enjoy an experience then by all means you have succeeded!

We hope to see you again and look forward to surprising your little ones with chocolate cookies once again!

Nathan Davis, Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 13, 2013

The US Grant was a sensational place to stay in San Diego. From the moment I walked in, I was instantly "wow-ed." The lobby was stunning and the rooms were clean, fresh and modern but with a classic style suited to the property. The front desk, concierge and valet attendants were wonderful to deal with as well. The location was across the street from Horton Plaza and right in Gaslamp. I only learned of the hotel through Starwood's website and I can't say enough about it. I took a chance and was very pleasantly surprised. The only detraction was the amount of homeless people in the immediate vicinity. I highly recommend.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank relaxinto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jared D, Front Office Manager at The US Grant, responded to this review, August 15, 2013
A gracious review relaxinto and I am humbled by your appreciation of our team and adornments. We strive for the experience you received and it reaffirms why we do what we do everyday. Thank you for taking the time to respond and we hope to welcome you back very soon! Jared, Director of Front Office
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London
Level Contributor
482 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 289 helpful votes
4 of 5 stars Reviewed August 12, 2013

Built in 1910, this is a grand old hotel in honour of the eponymous US president and well-located in the downtown area. The public areas are very well appointed (marble and chandeliers everywhere) and we got a friendly welcome at the front desk (which incidently confirms that Americans are obsessed with the royal baby - the two young check-in staff were about the 5th group of Americans who congratulated us on this trip!). We had rooms on the 11th floor at the top of the hotel and they were light, spacious and airy. The bathrooms had been nicely upgraded with generous supplies of toiletries. The concierge was uniformly helpful. One downside - the hotel is popular with weddings and when we were there we did have a few problems with noisy returners to adjacent rooms in the early hours and the grant grill bar happy hour was lively and noisy. But otherwise a good hotel in a good location and if you like the grand old-fashioned style this is definitely for you.

Room Tip: 11th foor roooms were large and bright
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Susan8552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jared D, Front Office Manager at The US Grant, responded to this review, August 15, 2013
Thank you for your visit! It seems you joined us from across the pond. As you already received the royal baby congratulations I will hold mine for now. So glad you enjoyed our classic style and location. yes, we do become a popular venue for special occasions. Glad to see you also made it over to the Grant Grill to enjoy happy hour! it is an incredible value. Hope to welcome you back in the future! Jared, Director of Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 12, 2013

This hotel is beautifully renovated and situated in a great central location. The rooms are well decorated, if not a little on the small side, and are well equipped. The service was consistently fantastic throughout our 2 night stay. The staff were extremely helpful, especially the concierge. My only criticism would be that the views from the rooms are quite disappointing. You either get a view over the lobby roof and into the bedrooms on the other side, the hotels on either side of this one or the Horton Plaza, which is currently under construction. The beds are large and comfortable and provide a great quality street. Another contributor to this is the lack of traffic noise which is surprising for a city centre hotel. The hotel is within walking distance of the Gaslamp Quarter, the Marina, the Padres Stadium and (just) Balboa Park and the San Diego Zoo. All in all a smashing hotel in an excellent location with unbeatable service in San Diego.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JAMES H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jared D, Front Office Manager at The US Grant, responded to this review, August 15, 2013
A smashing hotel and unbeatable service?? Yea Baby! Thank you for the kind words James and I think you really understand the city center hotel. I feel that being in the city and picking up that "lively" outside hum always adds to the downtown experience. Although, if I could add in an ocean view I certainly would! But the location speaks for itself and I am proud that the service topped it all off for you. Come back and see us again very soon! Jared, Director of Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, CA
1 review
5 of 5 stars Reviewed August 12, 2013

My husband and I stayed here for our anniversary and a local event. We can't wait to go back. The hotel was five star all the way. From the moment we checked in to the valet, to the moment we sadly checked out, everything about this hotel was top notch. The room was quiet, so comfortable & luxurious, the bathroom was very modern and updated. The bed was perfect, and the turn down service such a treat! We opted for in-room breakfast which was delicious and a huge amount of food for what you pay. I can't tell you enough how impressed we were by the staff, the valets, the concierge, and everything about our stay. I highly recommend this hotel.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Princesita77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jared D, Front Office Manager at The US Grant, responded to this review, August 15, 2013
No YOU'RE amazing princesita! Thank you for joining us on your special occasion. Your review is incredibly kind and I thank you deeply for it. I look forward to return visits for future special occasions! Jared, Director of Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
304 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed August 11, 2013 via mobile

Only one criticism of our 2 night stay as part of a wedding group. The rate was fantastic at $179/night. However, they didn't have in room coffee/tea without specifically requesting it. If I hadn't walked by a room with a bunch of machines, I wouldn't have known to ask. The workout room was nice. They give out bottled water at every turn.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Susie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jared D, Front Office Manager at The US Grant, responded to this review, August 15, 2013
Thank you for your recent visit and I hope the wedding was memorable! It is amazing the transformation that our amazing banquets and production team can do to our ballrooms to make them truly unique memories in themselves. I am proud that if nothing else no one goes thirsty at the Grant! We also serve complimentary coffee in our Grant Grill for hotel guests each morning from 6:30-8:30am. Hope to see you again! Jared, Director of Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The US Grant

Property: The US Grant
Address: 326 Broadway, San Diego, CA 92101
Phone Number:
Location: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in San Diego
#18 Luxury Hotel in San Diego
#19 Green Hotel in San Diego
#26 Business Hotel in San Diego
#32 Family Hotel in San Diego
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The US Grant 5*
Number of rooms: 270
Official Description (provided by the hotel):
Our Luxury San Diego Hotel offers an exquisite experience in one of America's finest cities. The US Grant has a luxury experience with a historic feel to make your trip to San Diego memorable. ... more   less 
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Also Known As:
The Us Grant Hotel San Diego
Us Grant San Diego

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