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La Quinta Inn & Suites San Diego Old Town / Airport
Ranked #100 of 286 Hotels in San Diego
GreenLeadersBronze level
A La Quinta traveler
Easton, CT
1
Reviewed October 16, 2013

  • Stayed: October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SD_GM92131, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this reviewResponded December 20, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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487 - 493 of 784 reviews

Reviewed October 16, 2013

We based our booking on overall trip advisor reviews. Having stayed there and not been happy we went back to look at the reviews. Vast majority of the excellent reviews are from anonymous trip advisor members (next time we'll look more closely at reviews and where they come from)
Our room had huge skylights which made it very hot and bright. The air con was in the other end of the room with a narrow hallway in between so that was no good. The unit was loud.
It was right opposite the noisy freeway too. Also had problems with hotel wanting to charge more on checkout than we'd signed for. Nearly missed our bus...not happy. We only encountered one really nice staff member.
Just an old motel really

Stayed: September 2013, traveled with friends
2  Thank Bazza E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SD_GM92131, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this reviewResponded December 20, 2013

Dear Valued Guest,
We would like to thank you for investing some time in reviewing our hotel. We appreciate your feedback and concerns as it is invaluable to us. We do apologize of any inconvenience that may have been caused during your stay and please know that your issues are being addressed with our staff so that we are able to improve our amenities and service to future guests. Thank you again for reviewing our hotel and we hope that you will reconsider and come visit us in the future. Thank you.

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A TripAdvisor Member
Vancouver, Washington, USA
1
Reviewed October 15, 2013

Very nice hotel, friendly and helpful staff, helped us with directions and extended our checkout since our plans changed. Enjoyed our stay,close to Old town San Diego and free shuttle to the Airport. I highly recommend this hotel.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SD_GM92131, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this reviewResponded December 13, 2013

Dear Valued Guest,

Thank you for taking the time to review the La Quinta Inn Old Town San Diego Airport. We are so happy to hear that we are a “very nice hotel.” We are also pleased to hear that our staff was friendly and helpful. We strive to work hard in providing exceptional quality service and a well maintained property and are glad you took notice. Thank you again for reviewing the La Quinta Inn Old Town San Diego Airport. We hope to see you during your next visit to San Diego. Thank you!

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A TripAdvisor Member
Simi Valley, California, USA
1
Reviewed October 14, 2013

Customer service was absolutely wonderful and rooms were very clean. Only suggestion is to add a little more variety to breakfast bar. Hotel was walking distance to Old Town which was the reason for a weekend getaway with our kids. Great hotel and very clean rooms. Definitely looking to return as guest's.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SD_GM92131, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this reviewResponded December 13, 2013

Dear Valued Guest,

Thank you for taking the time in reviewing the La Quinta Inn Old Town San Diego Airport. We are so pleased to hear that the “customer service was absolutely wonderful and rooms were very clean.” We strive to work hard in providing exceptional quality service as well as providing well maintained rooms and are glad we were able to accomplish just that. Thank you again for reviewing the La Quinta Inn Old Town San Diego Airport. We look forward to seeing you during your next visit to San Diego. Thank you!

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Reviewed October 14, 2013

Location to Old Town is quite good but a reasonable walk. Breakfast was ok but in a crowded hot room. Rooms were fine. Good beds but quite noisy. Some staff were ok, others came across incompetent and unprofessional. There are a lot of 5 star single reviews from "A Trip Advisor Member". Many better options in the Old Town area.

Stayed: September 2013, traveled with family
4  Thank MinkaJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SD_GM92131, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this reviewResponded December 13, 2013

Dear Valued Guest,

We appreciate you taking the time to review our hotel. We would also like to thank you for your feedback and concerns. Guests like you make our job easier to address the items that need to be fixed immediately so that future guests won’t run into similar situations. We apologize for any inconvenience that may have been caused during your stay. We hope that you will reconsider and stay with us in the future. Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A La Quinta traveler
Surprise, Arizona, USA
11
Reviewed October 13, 2013

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
1  Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SD_GM92131, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this reviewResponded December 13, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A La Quinta traveler
Middleton, Idaho, USA
1
Reviewed October 3, 2013

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SD_GM92131, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this reviewResponded December 13, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about La Quinta Inn & Suites San Diego Old Town / Airport

Address: 2380 Moore St, San Diego, CA 92110-3016
Phone Number:
Location: United States > California > San Diego > Old Town
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#39 Green Hotel in San Diego
#66 Business Hotel in San Diego
#72 Family Hotel in San Diego
Price Range: $89 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites San Diego Old Town / Airport 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
La Quinta Inn San Diego Old Town Hotel San Diego
La Quinta San Diego
San Diego La Quinta

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