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La Quinta Inn & Suites San Diego Old Town / Airport
Ranked #94 of 279 Hotels in San Diego
GreenLeadersBronze level
Yucca Valley, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Way too noisy”
2 of 5 bubbles Reviewed March 18, 2012

I will say that the staff was very friendly and helpful and that most of the things were fine, given the location and the (relatively low) price.

However, the biggest problem was the noise of the room (107). I checked in and was told what the room number was. By the time my wife and I and our dogs were in the room and settled in, we realized how noisy it was going to be (being right next to I-5). It didn't help that other hotel guests above us were somewhat noisy and that we could hear a decent amount of noise coming from the pool area.

It was nice that someone (I'm guessing one of the hotel front-desk workers) called us that evening to see how things were going. We mentioned the noise, and she nicely said she was sorry, noting that we could have been given a different room "If we (the hotel) just would have known" (that the noise of that room was going to bother us so much). Again, she was very nice, and I'm not sure what else I would have said in that situation if I had been her. However, I'm not sure what type of guest would be fine with a room like that--I don't think anyone would be able to sleep very well in that room.

I realize that there is not much that can be done about the noise of those rooms, short of a full-scale overhaul. However, I will mention two smaller things that I think could be improved: 1) The TV was not very good. It's not that it has to be some newer, flat screen or something. But, the sound was distorted at times, and the remote was hard to use to control the volume. When we would hit "Volume Up" or "Volume Down", the volume would change by 5 or so notches each way, making it difficult to keep the TV at a volume that we were able to hear from bed, but that didn't hurt our ears. (We eventually just got up and changed the volume by hand.)

2) The bedding smelled very strongly of chlorine or something like that. I stay at a lot of mid-level hotels (like La Quinta), and I haven't experienced a smell that strong.

So, sorry to be picking on so many things, but that's an honest review. Again, the hotel personnel were great, so I can't fault them at all. And, there was no pet fee, which was a huge plus for us. I wouldn't stay here again, though, purely because of the noise level.

Room Tip: Don't stay in a room that borders the interstate
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jmt99892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review, April 11, 2012
Dear Valued Guest
Thank you for taking the time to review the La Quinta Inn San Diego Old Town Airport. We appreciate your feedback as it is helpful to us in providing quality service to all of our future guests. We are glad that our staff was friendly and helpful during your stay. We do work hard in striving to provide quality services to our guests. We also thank you in advance for bringing your concerns to our attention. We are disheartened to hear that some of the amenities were not up to the standards you are used to. Please know that these items are being addressed with our staff so that we are able to better improve our services and amenities to our guests in the future. Thank you again for reviewing the La Quinta Inn San Diego Old Town Airport and we hope you reconsider staying with us in the future.
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701 reviews from our community

Traveler rating
    291
    231
    112
    42
    25
See reviews for
291
174
45
107
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (103)
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English first
Buenos Aires, Argentina
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed March 13, 2012

We stayed a this hotel for 2 nights during our holidays exploring California. The hotel is nice, the bedrooms are big with very comforable beds and all of them have mini fridge, microwave oven and coffee maker machine.
A very decent breakfast (toasts, eggs, muffins, waffles and fruits) is included in the price, however the parking is not included; it costs 10 usd per day which is cheap when compared to other hotels.
On the upper floor there is a laundry room, which is very useful and works perfeclty.
Too bad the hotel wifi does not work on smartphones... kind of essential in 2012...
If you decide to stay here ask for bedrooms on upper floors, as the hotel is next to a highway.

Room Tip: Ask for a room on the upper floors
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank april_79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review, March 22, 2012
Dear Valued Guest
Thank you for taking time in reviewing La Quinta Inn San Diego Old Town Airport and letting other travelers know about your recent stay. We are very happy to hear that our hotel was “nice.” We are also glad you found the bedrooms to be “big,” were also able to enjoy the “comfortable bed, and were able to enjoy the rest of our amenities such as the microwave, fridge, and coffee maker. We are also glad you took advantage of our complimentary deluxe continental breakfast. We do provide free wireless internet for all our guests so it is frustrating that it was not working for your smartphone. Please know that your issue is being addressed with our staff so that we are able to improve our service to future guests. Thank you again for reviewing La Quinta Inn San Diego Old Town Airport and we hope to see you soon in the future.
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Ft Leonard Wood
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed March 3, 2012

I respect that the hotel recommends you use their parking due to the low light street parking and the concern of crime, but 10 dollars seems excessive. Also a full size car barely fits into the spots in the parking spots.

AAA and most web based services fail to mention this 10 fee which is a shame .

Hotel is only a 15-20 min walk to the heart of Old Town and a 10 -15 min walk to the tip of the tourest area, but the walk from the hotel is not well lit ... so have street smarts if you go out at night.

The is hotel airport shuttle service, but only at the top of the hour.

Internet is weak.

Some food and ther garbage piles in the halls

Room Tip: Do not stary near the pool unless you plan to go to bed after 11 for it gets noicy. Do not get a...
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Professional99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review, March 22, 2012
Dear Valued Guest,
Thank you for investing the time to review your recent stay at the La Quinta Inn San Diego Old Town. We also thank you for bringing your concerns to our attention. Guests like you only make our job easier so for us to address items and fix them. I can understand how frustrating it must have been to find out about an additional parking fee if it was not mentioned on the AAA website. We do our best to let guest know about the parking fee and mention it on our official website, but we will do our best to work with other websites as some web based services do not let us list our fees and policies. We are also disheartened to hear that there were garbage piles in the halls. We strive to do our best in providing a hotel that is well kept and maintained and to say the least what you experienced is the exception and not the rule for the service we provide at the hotel. We are fortunate to have a complimentary scheduled shuttle to offer to all our guests to the airport and are also fortunate to be within walking distance to many restaurants and shops of Old Town and are glad you took advantage of the distance. We again thank you for taking the time to review the La Quinta Inn San Diego Old Town Airport as all guest feedback is invaluable to us in providing guests quality service. We hope you will re-consider staying with us in the future. Thank you.
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Fullerton, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed February 26, 2012

We got a good deal on Hotwire for a one night stay (the day before we went to Sea World). In sum, if you pay $100 or less per night for this hotel, I can sort of recommend it, but you should not pay more. Location: a reasonably brief walk to Old Town though you cross into a couple of block of low lit streets on your way there, and you do have very quick access to the 5 fwy and are only minutes from Sea World and downtown SD. Parking: not near enough.......they were kind and did let us park overnight in the 'check-in' spot since the undergound garage was totally full (we checked in at 7pm), I am not sure what the people who checked in later than us did for parking?? There is a smallish but clean pool and spa in the central courtyard and the room itself...totally basic. Average maintenance, furnishings and cleanliness. There was a continential breakfast included, but we already had breakfast plans so I can't comment on that. In sum, average place in all regards, so price becomes the key decider as to whether to stay there or not.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DarrenJonesOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSD12, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review, March 13, 2012
Dear Valued Guest,
Thank you for taking a moment to review your recent stay at the La Quinta Inn Old Town. We appreciate all guest feedback as it is invaluable to us as we continue to strive in providing our guests quality service, and comfortable and well maintained rooms. Yes, we are fortunately to be within walking distance to the heart of Old Town and are centrally located to places such as San Diego SeaWorld, the San Diego Zoo, and Downtown San Diego. We do offer a continental deluxe breakfast with “make your own” Belgian Waffles and are sorry that you were not able to take advantage of that. We would also like to thank you for taking the time to bring your concerns to us and would like to let you know that your concerns have been addressed with our staff. With that said, we would also like to take this time to let you know that we are upgrading and “refreshing” all our rooms this spring so we hope that you will come visit us in the future. Thank you.
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Additional Information about La Quinta Inn & Suites San Diego Old Town / Airport

Property: La Quinta Inn & Suites San Diego Old Town / Airport
Address: 2380 Moore St, San Diego, CA 92110-3016
Phone Number:
Location: United States > California > San Diego > Old Town
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Green Hotel in San Diego
#66 Business Hotel in San Diego
#77 Family Hotel in San Diego
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites San Diego Old Town / Airport 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
La Quinta Inn San Diego Old Town Hotel San Diego
La Quinta San Diego
San Diego La Quinta

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