I have to say that I must agree with the terrible reviews of this place. It has got to be one of THE worst "hotels" I have ever had the displeasure of staying. Out of no choice of my own, our school district booked it for a conference that I was attending in July. (The conference hall, which is part of the Town and Country, is a step up from the rest of the hotel).
I'll begin with the total disorganization in the lobby during check-in... Granted, there were a zillion teachers and other guests swarmed in the lobby, but one would think that by now management would have implemented some sort of organized procedure for handling guests at such high volumes. No one seemed to know what was going on and the times we were told our rooms would be ready varied from one staff person to another.
As we trekked through the overgrown jungle-like walkways to get to a restaurant for breakfast, we landed upon a low-class version of a cafe. It looked like some sort of side of the highway Jerry's Restaurant from the 1960s. After standing in a line that went out the door, we were seated at separate tables (not a big deal, since there were 9 of us). However, after waiting forever I was hoping for a meal that was at least somewhat palatable. I'm not sure how you go wrong with a cheese omlet and potatoes, but they managed to. The potatoes were charred and the omlet was grey - everything tasted like a piece of charcoal! Yuck!! After two bites, I paid my twelve dollars and easily convinced the rest of our group never to dine here again. I've never paid so much for such a disgusting meal.
Several hours later we had a room. With all of the money that they get from ripping people off, I don't see how they can't afford to update the place. The rooms were dark, dirty, old, and just plain old creepy. They have this bizarre old Victorian thing going on as their decor. The bathrooms have peeling wall paper and the shower doesn't seem to have been scrubbed since they built the hotel. There were special hairs in my bed and on a few "clean" towels. Yes, the special kind that you keep down under. The toilet backed up even after having someone come in and "fix" it. The walls are paper thin. We could hear our neighbors brushing their teeth and unfortunately for us, we got to smell their cigarette smoke all night and morning while in the room. Haven't they heard of separating smoking floors from non-smoking floors??? I've read several reviews about the beautiful grounds and pools. Not true... Unless you consider gardens littered in trash and worn down pools littered with seedy characters everywhere beautiful.
This "hotel" couldn't have gotten things more wrong. They need to shut down and renovate every inch of this property. Perhaps back in the 1950s or 60s this place was of resort quality, but it has since been flushed to sewer quality. I would NEVER recommend this place to anyone. There are by far nicer hotels to enjoy while staying in San Diego. The only plus to this experience was that I didn't have to pay for my stay.
- Official Description (provided by the hotel):
- Located in Mission Valley and the heart of San Diego. Convenient, central location provides easy access to all of the city's sites & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, the bays & beaches. On property you will find expansive grounds in addition to a fitness center, 3 pools, and 3 restaurants. Adjacent to a trolley stop, Fashion Valley Shopping & golf. ... more less
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- Also Known As:
- Town And Country Hotel San Diego
- Hotel Town And Country
- Town Country Resort San Diego